All reviews (48)
a year ago
I booked an training session with this lady earlier in July. Nothing she did was helpful I felt as if I was scammed out my money. She literally came in sat on my couch asked me about my apartment and personal life more than she was focused on my Morkie. She promised to send list of things to help get him trained I have yet to receive them. I reached out to her via text multiple times and never got an response back! Very unprofessional! If you’re thinking about booking DON’T! I rather spend my money with Pets Smart.
2 years ago
Hired Montana based off of all the good reviews I read. The first lesson went fine and so we scheduled a second lesson and I prepaid her. Per an email she sent me, the second lesson was at 11am, so at 11:30 I called to see what was going on and she said she had me scheduled for 12 and she was on her way. 12:15 hits and I call to see if there's a problem and she is at someone else's house and said she double booked! I understand things happen so we reschedule for a different day and after waiting about 20 minutes I give her a call. She has NO clue who I am (she started asking me about someone else's dog) and said she didn't have any lesson on her calendar. We rescheduled one last time and she did show up (to the wrong house first) and said she didn't have my phone number or email... also said she wasn't going to charge me since we didnt do much during the lesson (the same lesson I prepaid her for that she didnt show up to twice). Not impressed and not sure who to trust when it comes to looking for a trainer anymore.
2 years ago
Extraordinarily professional and clearly knowledgeable, the owner, Montana, will make each client feel as though they are receiving the individual guidance they need even in a group class. Like many people during Covid-19, we finally found ourselves with the opportunity to adopt a dog from a local rescue, after several months of deliberation. Per the recommendation of the rescue, we signed up for a group class and quickly realized our 4yo/58lb/ Pointer Mix wasn't ready for a group setting due to her anxiety around other dogs. After I sent a long-winded e-mail unsure about what to do, I received a prompt call from Montana, who calmly addressed our concerns and offered to do a house call. We live in the Albany Park neighborhood of Chicago, and the Big Sky classes were being held in Winnetka, 30 minutes away. Without batting an eyelash, Montana was in our home the following day, arriving 15 minutes early and ready to hear our worries and concerns. My boyfriend and I felt relieved to hear her perspective and observations, and couldn't believe how fortunate we had been to have her as our trainer. As a note: The reason we were so impressed was due to her accessibility and a clear dedication to doing what is best for the dog. We had signed up for her 6-week Dog Obedience Basics (only 6 dogs per group, masks required) in Winnetka for approx. $180, and she charged us "only for gas" for the 1-hour house call. Prior to meeting her for 1 class, we had no relationship with her or experience with many trainers as several of the "premier" places in Chicago were booked. We were essentially strangers to her, and yet we felt like we received personal, premium care and service. Montana has set the bar high for our Dog Trainer expectations. If you're looking for a knowledgeable, compassionate, and dedicated professional, there's no reason not to call Big Sky Dog Training first. If you need more convincing, just remember that whatever you decide, in Montana's own words, "the needs of the dog comes first."
2 years ago
Montana was very thorough and patient with my dog Wilson. She addressed all the problems i told her about, showed me how to tackle these issues, practiced with Wilson and myself. Also sent me articles pertaining to my dog’s issues. Definitely knows her business!
2 years ago
Montana is awesome. She is knowledgeable and works well with the pet and the owner. We feel very comfortable working with her.
2 years ago
Montana was very patient with me and my dog. Murphy is pretty stubborn but Montana quickly had great ideas. I highly recommend her as a trainer and I will be using her again really soon as I’m trying to get Murphy certified as a Caine Good Citizen dog.
2 years ago
Montana provided a lot of useful information and tips. She not only went through the issues I was concerned about, she also talked about my dog's diet and provided a list of different foods to try. My 5mo old dog is doing so much better even after just 1 lesson, I feel like she's more focused and that harness and commands for walking on a leash have made a world of difference.
3 years ago
Very practical & immediately applicable information. I recommend both the private lessons as well as the class.
Susan Gulotta Marron
4 years ago
After adopting a puppy from Lambs Farm we given information about dog training with Montana who works with a lot of the Wright-Way Rescue dogs (Wright-Way is associated with Lambs Farm dogs for adoption). Montana was fantastic in many ways: 1). She replied to my emails and spoke to me on the phone to answer all my questions and offer suggestions before class starts. Very accessible. 2). She is very attentive to each dog/puppy/person in class. 3). She brings so many items with her to help all the participants in class, if you think you may need a harness versus a collar she may have one for you to try. 4). She is full of suggestions if one thing is not working. 5). Her style is great. I highly recommend Montana and Big Sky Dog Training. She cares. If you don't work with your dog or puppy outside of class, then you will have a longer road.
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