Chicagoland Pet Cremation Roselle, Illinois

71 reviews

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Reviews: Chicagoland Pet Cremation (Roselle)

All reviews (71)

Yelp (44)

Google (27)

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Gery Veselova

2 years ago

Absolutely excellent service. Very friendly, professional, and caring people.Thank you from the bottom of my heart for taking such good care of our rabbit.

Rob B

2 years ago

I am very thankful for the compassionate care we received from Chicagoland Pet Cremation. They made a difficult time less painful and truly are caring and compassionate. They understand how difficult losing a pet is and they treat you and your pet with dignity and compassion. I highly recommend Joe and his team.

Michelle Esparza

2 years ago

At 6:30 a.m. on a Saturday morning I called and to my surprise a kind and compassionate man heard the urgency in my voice. Our precious dog was failing and in pain. Joe arranged for the mobile vet to come to our house and we were able to put her sleep in her favorite place outdoors with the family surrounding her. Dr. Z cancelled his morning appointments to come . He gave us all time to say goodbye. We have a beautiful urn with her ashes and photo and a pawprint. He also saved a bit of her fur which we forgot to ask for. We had a peaceful ,amazing experience during a very difficult time. We do have another dog and will be returning for your services again when the time comes. Thank you for your compassion and professionalism.

Hunting Feelings

3 years ago

I've been here now twice and will always go here whenever I lose one of my little stinkies. Unfortunately, my pets don't have long life spans and have passed away out of nowhere (Guinea pig and I adopted an older bird) :( . I love them with all my heart and this is the place that; really has that empathy to understand that. They really will go out of their way for u and it means so much. Animals are my bestfriends and deserve a special funeral service like humans too. I highly recommend u go HERE. They are very caring and show lots of empathy. Thank u so much Chicagoland for making my pain a little better. Not overpriced! They do an amazing job I promise! :)

Red Mika

3 years ago

Its a review thats been way over due. 2 years ago my Dog Snoopy was diagnosed with Lymphoma Stage 4 Cancer was given days/weeks to live. He lasted a month and eventually passed away. When I received the news of my dogs diagnosis I have been researching and preparing myself for the worst. I came across Chicagoland Pet Cremation,upon speaking to Joe, the owner, I told him my situation, he gave me plenty of advice and he listened to me and my situation. He rest assured that when the time comes, my beloved dog will be in good hands. I am so glad I came across his business page.The pricing is reasonable. He walked us through the whole process and I learned about the story behind him opening up his business. Its a long story but you should check it out on their business website. Loosing a pet is like loosing a bestfriend/family, its a great feeling of pain and sadness. Glad Joe and his team were there to help. Sadly, my other dog was diagnosed with heart problem and I knew its that time again that I have to make that difficult call. Like then, he made sure that we were accommodated. Very compassionate, flexible and professional. I highly recommend Chicagoland Pet Cremation. Joe and John, from my family and I, we sincerely thank you for treating our beloved pet with dignity, compassion and respect.

Charmaine Bautista

3 years ago

My mom’s beloved dog/family member Prince’s health was deteriorating and I had to make the arrangements to have him euthanized and cremated. We considered having our veterinarian handle everything but the thought of having to move Prince around and bring him out in the cold weather, put him in the car, and be limited to only 2 people with him in the vet’s office during covid, and to have Prince lay on the cold examination table...we couldn’t do that to Prince. We made the most humane and best decision for Prince by choosing to have a vet come to our home. It was of upmost importance to us that Prince is comfortable. I did a lot of research and after reading the wonderful reviews about Joe and Chicagoland Pet Cremation in Bloomingdale I decided to call him. He was kind, calm, sympathetic, and gave me all the information I needed. I decided to go with the option for a vet to come to our home the next day to do the sedation, euthanization and the transport of Prince to the Chicagoland Pet Cremation for private cremation with a personalized wooden urn. My mom was worried that after euthanization that the vet would be in a rush to take Prince and we wouldn’t fully get to say final goodbye and Joe said the vet would give us as much time as we need. Before I got off the phone with Joe he told me I can call him anytime if I have any other questions. He offered his sincere condolences and reassured me that Prince would be taken care of. Later that evening Prince’s condition took a fast downward spiral. He had 9 very aggressive seizures from 11:45 pm - 7 am. It was the worst night of our lives. Prince did not make it to 11am (our appointment for the vet to come over to euthanize). What are we supposed to do now? His body is stiff, his mouth is wide open he’s not breathing, but his body is STILL warm. Is he dead? What do we do with the dead body? Will it smell? Do we wrap it up with blanket or plastic bag? Do we tape it up? Will blood or excrements come out? So many questions and this was our first pet death. I called Joe at 7:05am and told him Prince passed away. He apologized for our loss. He answered all my questions and he cancelled the vet appointment to come out. He cancelled his morning plans and drove all the way from the city to meet us at Chicagoland Pet Cremation. He offered us a refund for the vet portion of the package we paid for (that was very kind of him to do that) . My mom asked if she could be present for the cremation and Joe said she is welcome to be there for it but told her what to expect. I told my mom that it would be a horrific last image of Prince to see and remember. That it would not be the last image she would want to remember of her beloved Prince. She agreed, we said goodbye to Prince once last time and Joe promised us that he would take great care of Prince. I don’t know how things would of been if we went with another company or if we would of had it done at the vet office BUT what I do know is Joe made this a lot less painful for us and for that we are grateful. We have 2 dogs left in our family and you better believe that when that horrible time comes when they pass away, our family will be calling Joe from Chicagoland Pet Cremation.

Z May

3 years ago

Chicagoland Pet Cremation was amazing. My Peluche passed away on Easter. Frickin Easter Sunday of all times. I was devastated at the thought of no places being opened on a holiday evening and having to hold on to his body another day. I’m so thankful they answered and agreed to meet us! It definitely brought me a little peace knowing he would at least be taken care of in the next few days. The little box they placed the ashes in is very nice and classic. It was engraved with his name on it and a lock of hair is included. Thank you so much for being there during a hectic time.

MJH57

3 years ago

There is no one better to help with a loss of your pet than Joe! He is kind and thoughtful and extremely professional. We have and would continue to recommend Joe and his services if you and your family have recently lost a loved one.

Mia Leons

3 years ago

They were here during a time of need. Very reliable and caring. So thankful!

Maureen Webb

3 years ago

I had to unexpectedly let my sweet 13 year old Buddah go last week. After losing my mom in June, this was the straw that broke the camels back. I was pretty much a hot mess.. Joe and his staff were the most caring, compassionate respectful persons to deal with after hours of crying And breaking down. They treated Boo with respect and were sincere when they offered condolences. Knowing that Boo was being taken care of was a weight off my shoulders because letting him go was one of the hardest things I have ever had to do in my life. Buddah came home today and has a place of honor in my home. I am eternally grateful for the treatment we received and will never forget the kindness that was shown to me. If you're reading this guys, thank you so so much.

Mark Iacomini

3 years ago

I just lost my chocolate lab, Bernie to kidney failure while at home. All I'm going to say is, they made me feel like Bernie was part of their family too. The emptiness is there, but my experience with everyone I met has eased the pain. They brought me a lil' bit of heaven while going through all this.

Kevin and Tina Willer

3 years ago

Both a Blessing and a Curse. A curse because you’re not calling them because things are going great. But a blessing because these guys are a class act all the way.

Jason Patel

3 years ago

Joe cremated my pet without getting the paw print that I had requested on the only form I signed. He never mentioned this is an option in our previous conversation nor on his website, but when I asked him why it didn’t happen all he said is that I never paid for it.

Hannah

3 years ago

Our 18 year old cat passed away at 1 in the morning. We had never had an animal pass away at home before so we weren't really sure where to go. We called Chicagoland Pet Cremation that morning. Joe answered the phone and was extremely apologetic and sympathetic. We were able to drop our cat off that morning, which was on a Thursday. We picked up his ashes today (Monday). Joe even went as far as offering us the option of picking him up after hours if we needed. They make a box for their ashes with their name on it and a certificate. Dealing with an animals death is hard enough, but this company has very high standards and I know my animal was treated with respect while in their care. Joe and his team are amazing.

Gladys Edwards

3 years ago

Very attentive staff, top notch doctors, clean facility, and fair prices for services rendered. QUALITY animal health care! I have been a client with two different dogs for a total of 17 years so far and I would never consider taking my best friend anywhere else.

Chris Szulc

3 years ago

I chose Chicagoland Pet Cremation based on the positive reviews online. When our beloved dog Molly passed away on a Friday while visiting family from Iowa, we had to rush to find a crematory nearby. We called CPC and we were able to drop her off that afternoon. Overall a good experience(if you could have such a thing with this) but only 3 stars because I was told she would be cremated Monday and then called later that day when she is ready to be picked up. I had not heard anything Monday and then Tuesday nothing either so I sent an email, and was told she would be cremated Wednesday and ready that afternoon. Not given a reason for the delay but was a little disappointed that she waited 5 days to be cremated. Because we are out of town we had family pick her up, and was told on the phone that she needed to be picked up by 3pm as they would be leaving for the day, despite business hours showing open until 5. Communication could have been better there, but thanks for being there in an unfortunate time of need.

Carla Carreon

3 years ago

Honestly, I couldn't have been happier with their services. So kind and compassionate. Loosing a furry member of your family is never easy and they made me feel like they cared as much about my pet as I do. Picked up my rabbit and brought her back home for me. The wooden urn she was in was beautiful. A sweet carving a rabbit above her name, she was a gorgeous rabbit and now she will forever be with us. Thank you so much guys for you amazing work. I will totally send anyone I know that looses a furry loved one to you guys.

Beve Forte

4 years ago

I was very thankful and pleased with the compassion that was given to us. This was the most difficult time for our family . The owner took the time to answer our questions and we truly appreciate the personal attention. I highly recommend Chicagoland Pet Cremation. B

Natalie Salgado

5 years ago

During such a difficult time, Joe is incredibly kind and gracious! We decided to drop off our beloved Moonchi because our whole family wanted to be there to say our final goodbyes. Joe was understanding and supportive. We all felt at ease …

Jenn Sereque

5 years ago

Six months after losing my beloved 12 year old Corgi, we lost our sweet Corgi pup. We were devastated. Chicagoland Pet Cremation took such great care of us. Our wooden urns could not be more beautiful. Such a loving tribute to two amazing souls! They truly treat your pet aka family memeber with love and care. Highly recommend them!

Ashley Kostal

5 years ago

The owner is incredible. Does everything same day. He treats both the pet and the family with respect and kindness. You can trust them and know that you will get your pet, and only your pet, back. Wonderful experience.

JR_Fan Drew

6 years ago

It's taken nearly a month to write a review for Chicagoland Pet Cremation, so great was my grief. I lost my beloved West Highland White Terrier--her name was Abby--on August 9, 2017, after an enduring illness. Realizing it was just a matter …

J M

6 years ago

I have had 3 of my fur babies cremated here. Never a worry in the world with them.(With my Sheba they actually gave me a little snip of her fur. My son cherishes that. Losing his dog on his 18th birthday wasn't easy, but we were able to get her in right away.)

Amanda Cooke

7 years ago

I will recommend Joe and his services to everyone I know. Helped make the loss of my dog a little bit easier.

susan calica

8 years ago

Very compassionate owner,service is excellent

BEE HOMES

8 years ago

Joe is legit, very understanding guy. He took care of my pet Pepper, i slept well knowing she was in good hands. wouldn't trust anybody else in this matter. Quit wondering give him a call asap, and he'll help you get past this hurdle.

Natasha Julius

9 years ago

I'm not often moved to write online reviews, but the service we received from Joe at Chicagoland Pet Cremation was absolutely exceptional. One of our cats died unexpectedly when we were away for the weekend. We returned on Sunday afternoon …

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Chicagoland Pet Cremation, Illinois, Roselle

950 W Lake St

Business Hours

Monday

9 AM - 5 PM

Tuesday

9 AM - 5 PM

Wednesday

9 AM - 5 PM

Thursday

9 AM - 5 PM

Friday

9 AM - 5 PM

Saturday

Closed

Sunday

Closed

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