Wags to Whiskers Plainfield, Illinois

117 reviews

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Reviews: Wags to Whiskers (Plainfield)

All reviews (117)

Yelp (38)

Google (79)

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Amy Alpr

a year ago

Awesome place!!!! A must for anyone in the area! A real expertise in many unique products to enhance your pets quality of life! This store is a perfect match to Plainfield! We want unique high quality product for our four legged family members. Customer service is top notch !

Mari Jo Hataway

2 years ago

Very nice people, good variety

Michael Smith

2 years ago

Not sure if we will bring our dog back or shop there again. Was treated very rudely by the woman behind the counter. My father had made the appointment for a nail trim and when I got there was asked how it was to be trimed I stated that I did not make the appointment and that is should be how it has always been done and that I also stated that to the groomer who took my dog. When the appintment was made was it not detailed in the computer??? The woman was rude and ignorant to me and when I stated I have had a rough morning she yelled at me and told it has been a rough couple of years. Treat your customers better!!! Will not be going back and will be telling everyone I told to go there to stop. Rude and ignorant lady.

Travis Kinley

2 years ago

Janelle from Wags to Whiskers is very knowledgeable and caring. She’s always given us great advice on how to help our pup. Used her services for grooming for the first time this past year (old dog didn’t need cut). Our puppy turned out beautiful! Thank you!

Al Pryor

2 years ago

WtW has certain canned cat food I can't get elsewhere. Nice shop and friendly, helpful staff.

Christy Finley

2 years ago

My German shepherd looked gorgeous after her morning at the spa! They always take great care of my girl and I love supporting local businesses!

Clayton Reed

2 years ago

Excellent place for your pets needs. Employees are always friendly. The owner really knows her stuff on pet nutrition.

Barry Hardrick

2 years ago

I like to support local businesses but it didn't seem that the staff wanted help. To respond to the owners response, I glad you can remember us. I would have reviewed it that way and you being busy would have been mentioned. Thinking about it you where you where empty and the two workers never greater us. It was three years ago but I think that's what I remember.

Joe Stubitsch

2 years ago

Genuinely nice people who care about your pets.

Kris George

2 years ago

The lady at the counter on that day (a year ago or longer) was overly assertive about the medication my dog was on, said it would change her molecular structure and cause her great harm. (she was not a vet)In reality it has greatly improved her quality of life. I doubt her knowledge trumps my pet's veterinarian! Even my mother who was with me wont go back to Wags. UPDATE:::: I have since gone back many times as it's all new people at the counter and a whole new location. That incident was a very long time ago and I've never seen that lady again. Both my mother and I still shop there. I've changed vets and dog food. The vet I now have, as the ones before, still say she's on the right medication. Current dog food is working very well. Thank you.

Bobby Smith

2 years ago

These people are awesome. Very knowledgeable about all of the products.


2 years ago

Very helpful folks here took the time to learn about my hound's numerous sensitivities and then found the foods and supplements to get my pup on track. Thank you!

Tanya Buchanan

2 years ago

They have a huge variety of NATURAL and healthy foods and toys for pets! They even carry a raw food - something I’ve been looking for for a very long time. Besides, Janelle is a wealth of knowledge! She shared so much interesting and important information about my dogs’ diet. Very pleasant and helpful staff! I was there just yesterday and already can’t wait to go back!

DE Skogsberg

2 years ago

Janelle is an amazing entrepreneur, and her passion for animals shines through with every interaction we have with her or her staff. It's especially important for us because our rescue dog is so nervous.

Emily Hartl

2 years ago

Customer service here is beyond compare. I've come in with needs ranging from recuperating from a Golden Retriever who got groomed elsewhere and was shaved bald, to bringing home a foster puppy and trying to find the right kibble for her. The good people at Wags to Whiskers are knowledgeable, friendly, and very caring. Top quality products in stock.

Evelyn Onate

2 years ago

Great place for organic natural treats. The staff is very friendly and knowledgeable about their products. My puppy also got his nails trimmed here. It was fast and $15.

Heath Brown

2 years ago

Glad I could support local through these troubling times. The owner was great and answered so many questions over the phone before placing my order. Looking forward to things returning back to normal to be able to come in and check everything out.

Kathleen Hunter

2 years ago

All they really have is pet food. Employees were not helpful at all. Too may better stores around to go back.


2 years ago

Very knowledgeable,amazing customer service,and high quality products at great prices.

Mark Christianson

2 years ago

You can tell they really care about the animals but too strong an opinion (not based on as many facts as you'd hope) on things they are negative about, can be upsetting.

Melissa Hyland

2 years ago

Wonderful staff and great selection. They really care about helping you find high quality products for your pets. Highly recommend!

Nicholas Levinsky

2 years ago

Very courteous and helpful staff my bullmastiff loves going there for treats nails and a weight check They also carry a wide variety of foods

Stephanie Martin

2 years ago

The staff is incredibly friendly and knowledgeable. They knew what to recommend and were so caring and nice when I called or visited the store.

Farah Rose

3 years ago

If you want to patron a business where the owner is mean spirited and an absolute nightmare..This is the place to shop.Completly ignorant..

Doriene Boyd

3 years ago

We absolutely love taking our Shih tzus there for their grooming! Very friendly staff and very knowledgeable about the products they sell. The groomer is phenomenal!

Doug Peters

3 years ago

I love Wags to Whiskers for their natural food varieties, but even more for their knowledgeable service. All dogs are special needs when it comes to their diet. Wags to Whiskers helped me enjoy my dog even more.

Emily S

3 years ago

Two Bostons has better stuff with a nicer staff. The owner bombards you when you walk inside. I can hear her telling her staff to ask customers if they need help. Guess what. Some people would like to be left alone. Also, Two Boston’s has cheaper items and at least you are left alone to stop. It’s too bad the owner of this store is also a Trump supporter. Sorry, I do not support stores with racist owners. Back in March when I was last here a very nice young woman helped me which made me think it was okay to come back here. Carried my bags out to my car and I didn’t even ask! We talked for a couple minutes outside and she was very sweet. Fast forward to last week when I came in and it turns out she doesn’t work here anymore. It’s a shame. They always have new workers in here which makes me think the owner is hard to work with. Anyways, I’ll be spending my money at places that actually care about people instead of this run-down place with a crazy owner.

Eric Marsaglia

3 years ago

Janelle and crew are the best!

Greg Howell

3 years ago

Have been going here for years. Staff are always helpful, friendly and knowledgeable Groomers always do a wonderful job!! Highly recommend to everyone!

Jennifer Grzeskiewicz

3 years ago

Love this store! The staff is so knowledgeable and friendly. They have a wonderful assortment of food, treats, and toys for our furry family members! Our dog has short hair and doesn't require grooming but I hear nothing but good things about their groomers. Janelle is the best...she and her staff truly care about the customers with 2 and 4 legs. Highly recommend ❤

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Wags to Whiskers, Illinois, Plainfield

15420 Il-59 104

Business Hours


9 AM - 6 PM


9 AM - 6 PM


9 AM - 6 PM


9 AM - 6 PM


9 AM - 5 PM





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