73 reviews
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Yelp (4)
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Steve C
2 years ago
Our pets are given very personal care and kindness regardless of the reason for the visit. We have had a wide range of needs from very, very urgent to vaccinations....all of our pets are treated like family, gentle handling, unrushed, and any explanation (s) are in simple terms. We have had some dire situations, and our confidence in our pets' care has never waivered. In fact, our cats and dog don't object to the visits. Our dog responds to Dr.Malcolm as if he was her best buddy.
cathy green
2 years ago
Everyone was very nice! Dr. Malcom especially! I highly recommend!
c Kramer
2 years ago
Best visit we have ever had
Diane Jordan
2 years ago
The veterinarians, technicians, and office staff are all very knowledgeable, caring, and accommodating. We have felt for over 20 years that all of our kitties have been in wonderful hands.
Gerald Warren
2 years ago
Great friendly staff, appointments are always on time, everyone cares about your animal. After coming here for many years, 14 with the current pet, I've never had a bad experience.
Ralph Halstead
2 years ago
They were polite,thorough, and efficient
TraderMitch
2 years ago
We'll continue to go to this vet as long as we live in this area.
Wendi Jennings
3 years ago
The people here are wonderful, and always helpful with scheduling appointments and ALWAYS go above and beyond to give our furbaby the love and attention he needs. ❤️????
Alex Hampson
3 years ago
Have been using Big Hollow for 8 years at the recommendation of a colleague. Great recommendation! The staff seem to know us by name and have taken care of all four of our dogs from two small Yorkshire terriers to two gigantic Mastiffs. They care about the dogs as if they were there own and have given great advice and care.
edward kinsella
3 years ago
They are the best. Been going there for 18 years. Dr. Malcolm is the best vet ever.
Bradley Farrar
3 years ago
Brought my pet there for a neuter. They were not welcoming at all and didn’t even ask for my pets name. When I went to pick up my pet after the operation, I was told that they were giving me NO PAIN MEDICATION and it was “too difficult” to give them any pain medication at all. I had to take my pet to another vet where they are recommending her to stay the night because my poor baby is in so much pain. This is the most unprofessional and terrible vet I have ever heard of. I would give them less stars if it was possible to. GO FIND A DIFFERENT VET!
Joshua MalaMaker (Malamaker)
3 years ago
These guys are awesome! The staff and vets are great. Very personable. Even when things aren't good and you have to say goodbye to a furry family member they care about the tough situation. Thank you for taking care of our furry family members over the years!
Julie Levins
3 years ago
Dr. Malcolm is awesome!! The staff are great too!
Kayla Marshall
3 years ago
We've been coming here for over 10 years and gave always had great care!
Lisa Creger
3 years ago
Very nice people, my cats are not stressed there
Jen P
3 years ago
I've been taking my cats to Big Hollow since 1999, when I adopted my first kitty. Super nice, very knowledgeable and always available.
william leeper
3 years ago
They are great, really caring ❤
Karla Fowler
3 years ago
Very nice. 1st time there.
Rachel VanHyfte
4 years ago
The staff at Big Hollow and Dr. Malcolm are truly top-notch. Dr. Malcolm is always researching and reaching out to peers to ensure his is up to date on practices and information. I would trust no one else with my pets. They have seen us through 3 dogs so far, including one with a degenerative disease requiring her to need a wheel-cart late in life. Even in this unique situation we received absolutely outstanding care.
terry.steve Meismer
4 years ago
Dr Malcolm and staff are wonderful. Trust them with all of our furry children, always.
Suzanne Tippey
4 years ago
Taking our new puppy, Quinn, for her first vet visit to BHCAH was a fantastic experience. Unfortunately, it was during the pandemic. So everything had to be done via the parking lot exchange. But it was still handled very professionally and friendly. The woman who greeted us, while she didn't introduce herself, she was still very friendly and professional when she came out to get Quinn to take her inside for her checkup. Dr. Adam came back out with Quinn after the checkup and explained everything to my husband and me. Dr. Adam was also very friendly and professional, and truly showed compassion for our beloved pet. Thank you!
RITA Tabor
4 years ago
Best vets I ever took my animals to,, so good at handing them. Very clean place. Compassionate, caring staff.,wouldn't go anywhere else.
RDRM GameFace51-50
4 years ago
The best place to take you animal. The staff is very helpful as well as friendly. Would not want to take my babies anywhere else.
Raquel Kirk
4 years ago
Outstanding vets! They were very gentle with my cat Buff. Extremely professional, thorough, and friendly; I can't say enough good things about them.
Amy Trotter
4 years ago
I wouldn't trust my dog with anyone else.
Janelle McInerney
4 years ago
Great customer service! Both Doctors are great and very knowledgeable! And my dog is always excited to go there!
Heather Decker
4 years ago
Great staff! Doctors and staff are very knowledgeable, helpful, and friendly. Costs are very reasonable. I wouldn't take my pets anywhere else.
Dave Morgan
4 years ago
Great service and tender care
jennifer bateman
4 years ago
We have had many pets over the years and have ALWAYS had a positive experience at BHCAH.
Matt Mangan
4 years ago
Been taking both our dogs here for years.. very nice people and vet knows his stuff
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