61 reviews
All reviews (61)
Yelp (15)
Google (46)
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Christine Grachan
2 years ago
tried to establish this clinic for my 7 mo old gs puppy and they couldn't handle it. they did get about $350 out of me and said he couldn't be seen again without an obscene amount of tranquilizers that I would have to give him the night before AND day of his visit. Not the right vet for me. Can't go In w your dog either and the vets arm was in a sling at the time. 2 min visit + 350 bucks and bunch of doggie Valium....just not for me
Gabriel Baron
2 years ago
These folks genuinely care about our pets. Best vet office I have ever been to.
Anthony Mielcarz
3 years ago
CLOSED CLINIC IN MATTESON. HARD TOO FIND & SRAFF GAVR BAD DIRECTIONS
Brandi Baker
3 years ago
Used curbside pick up for prescription, quick and easy, very pleasant staff
Greg Sayles
3 years ago
I was very happy with the service.
Mari Jo Hataway
3 years ago
My first time here. I just had my dog's nails trimmed today. They were on time and very, very nice people.
Janet Nelson
3 years ago
Very efficient and caring. Really like the way they follow through with concerns and questions.
Brittanie Walski
3 years ago
Been taking our pets here for years. The staff is super friendly and professional. Service is fast and they're great with our pups!
Maureen Vopinek
3 years ago
I love these vets! I've been going here for over 20 years with all my fury friends and they've done a wonderful job taking care of them. And, Chris, at the front desk is so wonderful to talk to on the phone!
Laura
3 years ago
Amazing care for my pet. Would highly recommend
Virginia Rojas Garcia
3 years ago
Always so caring and professional!
Perma
4 years ago
Excellent service they helped treat my cat who has a upper respiratory infection and explained what was being done and the reasoning behind it. They answered my questions about what was happening and showed true compassion for my cat.
Patricia Reed
4 years ago
New client and received excellent service so far. The only reason I'm leaving 4 stars is I have yet to meet the vet and get their vibe. Began since covid and you wait in the car while an assistant retrieves your pet. The girl is very pleasant. They call you and talk on the phone during the exam. Looking forward to physically meeting the vet, and scope out the atmosphere.
Nancy Carter
4 years ago
All good. They got me the same day. My fur baby made herself right at home
Knyla Wick
4 years ago
I brought my cat into new Lenox animal clinic for some regular dental work! I had all the necessary bloodwork, urinalysis done before her simple tooth extraction. All the original bloodwork came Out 100% perfect! Great bill of health! So, I went ahead and had her teeth cleaned and two bad teeth extracted from New Lenox animal clinic. Since then, my amazing beautiful cat is now in renal /kidney failure due to their negligence!! I called numerous other veterinary doctors in my area and they do not recommend this clinic. This new Lenox animal clinic on Cedar road , have numerous Random “ call in “ doctors that have no care for their clients. I paid a LOT , thousands , to make sure my cat was in good health, teeth, bloodwork and all! Now she has about 2 months to live due to their absolute negligence during her surgery,, a simple tooth extraction. Do not go to this clinic! They have ONE GOOD DOCTOR, that is rarely there or on call, Dr. Teykl is the ONLY GOOD ONE THERE. GOOD LUCK GETTING AN APPOINTMENT WITH HIM. I WILL NEVER GO BACK TO THIS CLINIC. THEY KILLED MY CAT
Jonny
4 years ago
Not helpful and expensive. Misdiagnosed my cat and charged me $200 for medicine she didn’t need. Would not recommend going here if you have a sick pet. They are not qualified to handle anything other than minor things and even then they charge too much for the little help they provide. Also had an appointment scheduled to take her in and they called on hour before the appointment to tell me I should take her somewhere else after I had talked to them the day before about bringing her in and never mentioned should bring her somewhere else. DO NOT GO HERE IF YOU CARE ABOUT YOUR PET
illusivepanda
4 years ago
Great vet and excellent, caring staff
Fred Zangri
4 years ago
They took away my 10% senior discount through poor book work I didn't like the fact I couldn't slide my card I'm looking for a new veterinarian
De Gee
4 years ago
Stay away!! Horrible customer service. Run all kinds of tests and have no answers. No call back, Extremely disappointed that they don’t care about our puppy.
Ann Moroney
4 years ago
Fabulous care ❤ Dr Wilson was very caring and knowledgeable, the receptionist and vet tech were both very sweet and treated my dog like the furry child she is. Absolutely love them!
Rick Klein
4 years ago
We had a sick 10 year old cat, our regular vet was on vacation. He reffered them to us. Great customer care on very short notice.
Shanna Vitullo
4 years ago
Great staff and wonderful groomer. Our dogs love coming a d the staff is phenomenal
Amie Jelderks
5 years ago
Dr Ubatuba is the best
Deirdre Egeland
5 years ago
Great vets and support staff. Very gentle with my skittish dogs.
Jason Lurie
5 years ago
I have been coming here for about a year. They usually get us in pretty fast. Its always clean, though I dont know how I feel about there record keeping, they are always pushing booster shots and other things that I dont feel are necessary. Let me be clear, I'm not a veterinarian, so maybe my dog needs these things, the problem is its everytime. Anyway staff is nice, docs seem knowledgeable.
Jessica Kasmer
5 years ago
Wooooww! Love the staff. So nice. Willing to explain things to you. Will bring all my animals here!
John Freeman
5 years ago
I rescued a dog that developed a bacterial skin infection and yeadt infection in his ear.. they took good care of my dog and had everything figured out really quick and got him the meds he needed, hes perfectly healthy now
Kori Craig
5 years ago
Dr. Ubatuba is awesome. I went away to college about 5 hours from her clinic and during that time my dog tore his ACL. I was very worried about him as he was in a ton of pain. I went to several vets and didn't feel comfortable with any of them. Dr. Ubatuba spent time on the phone with me describing different options and offering reassurance. She obviously didn't have to do that but it shows how caring she is. I ultimately went to her surgeon. I still live too far away from her clinic to take my pets there but I definitely miss this vet.
Lou DeLuca
5 years ago
We have always been satisfied with the care our pets receive and have been clients for 18 years.
Mark Cerkvenik
5 years ago
We tried 3 different veterinary clinics until we found Dr. Annie and her colleagues. The team is compassionate and Dr. Annie fully understands the value of a raw diet. The techs are very responsive and one can tell they adore animals. We are grateful we found Dr. Annie for our dogs Chevy and Lexie.
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Business Hours
Monday
8 AM - 7 PM
Tuesday
8 AM - 7 PM
Wednesday
8 AM - 6 PM
Thursday
8 AM - 6 PM
Friday
8 AM - 6 PM
Saturday
8 AM - 2 PM
Sunday
Closed
Popular Hours
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Monday
Tuesday
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Thursday
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Saturday
Sunday
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