Pet Supplies Plus - Lake In The Hills Lake In the Hills, Illinois
285 reviews
All reviews (285)
Yelp (35)
Google (250)
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Tamaki Amajiki
2 years ago
The person who helped us was really nice, and while we were getting our stuff checked out by the same person, they started asking about our dog, so it wasn't silently awkward. And they had exactly what we had been looking for.
Dan Bendixon
2 years ago
No problems at all. This store is spotlessly clean. Great store !
chris nikolaou
2 years ago
The night I was there buying fish I didn't need I came across the nicest staff even though they were super understaffed for that night! Wish I was better with names but even a off duty employee helped out her team! Manager was extremely nice and helpful as well ???? in hopes those workers get a Cookie for this... I was there on 1/29/22 at 6:45pm
Krystal Villarreal
2 years ago
Staff is very knowledgeable and they always offer to help take my dog food to the car!
Woody Welch
2 years ago
Didn't have what I was looking for.
Aneta Kraus
2 years ago
Good selection of dog food, great customer service.
Emmanuel Magana
2 years ago
People are cool, lots of selections
Linda Dewilde
2 years ago
No complaints,have good selection of parakeet food.employees could be a little more friendly.Store is clean would recommend to others
Alicia Kraynik
2 years ago
Not much of a selection of Temptations.
colin196950
2 years ago
great service in the pet grooming area ????????????????
Dan zukowski
2 years ago
Always feel welcome and are always taken care of.
Hope Anderson
2 years ago
I come here for pretty much anything for my animals, they are reliable and the staff is super helpful and sweet
Kate Rodriguez
2 years ago
I got curbside pick up from here for the first time last week. It was pretty quick. My order was correct. And the employees seemed friendly
Vivian Perez
2 years ago
writing this review for my boyfriend andrew who goes in weekly to see bill! was referred to pet supplies from a coworker, so grateful to have met bill, the manager of pet supplies. he taught me so much about the differences between pet food and what to look for in quality brands. him and his staff make this pet supply shop better than any pet shop within a 50 mile radius. NOT TO MENTION their prices are unbeatable.
Andrea Mora
2 years ago
Staff is very nice and helpful. Prices are amazing and if you're a member you get awesome benefits!
Kathy Bratthauer
2 years ago
Food was overcooked and barely warm by the time we got it. Manager didn't care.
Lynne Dudzinski
2 years ago
I love bringing my business to Pet Supplies Plus. They carry the food I need for my dog, they always greet me with a nice 'hello" and a smile.
Sean E
2 years ago
Friendly staff. great store to shop in
Sherry Spranger
2 years ago
Their fish tanks need a lot of work tons of dead fish tanks are in bad shape dirty...walked in looked at the fish said wow.. Walked out..Never seem them this bad.
Jennifer Davis
2 years ago
Always great service and selection.
David Hill
2 years ago
great place to go! Pete really know his dog food and how to take care of pets.
David Kaczar
2 years ago
Staff is very helpful and friendly! Love the dog wash! Always clean! Grooming is also 5 stars, my dog loves going there, and my dog doesn't like anybody or anything......Keep up the great work LITH!!!
J Lanute
2 years ago
Had everything we needed for our new puppy. Staff was kind and knowledgeable.
Mike & JoAnn Page
2 years ago
Great customer service! My dog has allergies so we had an allergy test done and have been going crazy trying to find food that is ok for her to eat. Bill was extremely helpful and courteous taking a lot of time making sure we we able to find the right food for our pup. Thank you!
Sarah Paul
2 years ago
Very clean and helpful staff
Martyna Strzelecki
3 years ago
I have attempted to give this branch multiple chances, however after the third time of losing my pets paperwork and mis-scheduling appointments that I myself made, I think it’s time more people hear about this.
Julie C
3 years ago
I ordered online and set up a recurring home delivery for the first time. It was easy, fast and reliable thus far. Until now I’ve been ordering for curbside pickup for my dogs’ 47 lbs of food on a regular basis. The employees were extremely friendly and courteous. Thank you for making my hectic life a bit easier!
Brittany Taft
3 years ago
Love this store but I think our pouch loves it more. Everytime we come he gets a cookie.
William McDermott
3 years ago
Carry my dog's favorite food nutro ultra hee haw
Tony
3 years ago
You won’t find friendlier or more knowledgeable staff. Store is always stocked up and very clean. Grooming staff is excellent, too. It’s the only place we go for our pet stuff!
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