Timberline Animal Hospital Joliet, Illinois

Impressive job! It's curb service courtesy! They're compassionate about our pet's! I have a jack russell terrier for a bath, groom and nails done, her name is Ginger, she's 17yrs. I do recommend Timberline Animal Hospital for my pet's needs!

They have THE BEST CUSTOMER SERVICE. Vet techs Christina and Jenna are so sweet and Veterinarian is so polite and thorough of his explanations. I would not take an animal anywhere else unless absolutely necessary.

I been with this vet for 13 years my dogs was sick I called them to get my dog in he was very sick. Told them this the lady who answered phone told me my dog could be seen till 10:30 for sick visit. My dog passed away and feel they didn’t care cause she was very rude I told her what answering service said and she said she couldn’t help me till 10:30. My dog was my world now he gone and maybe could of been saved. I know plenty of times being called for a sick animal and I pushed my well visit back. For sick animal. I’m sure others would of done this for me. But she never gave me us the chance. If I ever get another dog I may not be back if I knew her name I put it out their. Cause most are amazing at this hospital. I waited a while to do this cause I was angry of my loss. My dog was too healthy to just go and die.

I live out of state now, however I'd heard of many great things about timberline and their staff. I ordered a certificate from friends of animals for my dad and brothers dog to be spayed and when I saw timberline listed as one of the participating offices I was happy to be able to use them for this purpose. I called the office and the receptionist was very helpful in confirming taking the cert. As well as setting up pre-procedure routine care, taking pre-payment over the phone, setting up both appointments. I can tell the staff love what they do and caring for everyone's pets needs. I can't recvomend them enough. Fruitsnack their frenchie was very happy and comfortable with timberline.

The doctor and the staff are always very helpful

Took my pet there and received roadside drop-off. Staff was very friendly to us both, plus the wait time was not long at all. Would recommend to others.

Patient and very kind staff that try to work with ya to the best of their ability. Definitely my go to for the two kittens

Everyone here is very polite and nice. My dog has never come home traumatized. She will go right in without stress and comes out wagging her tail.

Amazing care and answered all my questions with so much empathy and I didn't feel rushed out! Thank you!

Been bringing our pets to Timberline for years. Dr. Hitt is very kind, through, and compassionate. He works with us and supports our decisions as pet parents. Highly recommend this office!

Very detailed exam of our dogs. I was impressed with the doctor's thoroughness. We got a lot done on our first visit there with vaccinations for both of our dogs as well as a wellness check and microchip for our newest dog. The price was not bad coinciding all we had down. Just the vaccinations would have cost as much or more at our previous vet.

Took my cat today, needless to say I loved their customer service. People there are super nice and sweet.

Dr. Hitt is the best Vet EVER!!! He is kind, concerned and thorough.

I called to set up an appointment for my dog. I told them he has been vomiting for a few day and having diarrhea for the past 4 days or so instead of seeing my dog because this could be something serious they want to guess on a few medications to give him and say come back in two weeks. My dog never entered the office they did no tests stool or blood but play the guessing game on what could be wrong.

Not enough superlatives to describe Dr. Hitt. Highly recommended.

Very wonderful place and good people's and they take care of your pet.

Dr. Hit has been our family vet for decades....I dont trust any other vet as much as I trust him. He always goes above and beyond for any animal he sees. 100% recommend.

Hard to get records/ information in a timely matter

if i could i would give 10 stars !

Kind and efficient people. Very thorough and professional. Keep up the great work Dr. Hitt and staff!!!

I recommend Timberline Animal hospital to everyone.

Staff is very good with my dog when he needs his yearly shots. He is very anxious and they do a great job keeping him calm.

Even though I did not step foot in the office (Covid protocol), everyone was extremely friendly. Doctor talks to you on the phone personally to go over the exam, proceedure...etc.

Very thorough and friendly! These people have gone above and beyond to help my senior doggie through his recent problems. They are so nice and understanding and take the time to work with you to figure out whats best. The vet also clearly explains everything!

I called here and the girl who answered was awesome answered all my questions and made me feel like there was hope for my little guys!

Love Dr Hitt, but the front desk staff always have seem to have an attitude.

Receptionist is very rude. Not really a welcoming feeling or that any of them like their jobs, also not much professionalism when replying back to other reviews!

Timberline Animal hospital is a place I have taken my pets for great service ( 6 years ). At the Core of this animal hospital is a Veterinarian who dedicates all of his time to putting animals first and what’s best for there well being. It’s ran by one Vet and staff who dedicate themselves to great service with fair pricing. That being said if you read some reviews where people criticize staff or Vet for waiting for a while , realize it’s not a giant animal hospital or corporate animal hospital benefitting from the piling in customers in the waiting room. Looking for somewhere where your animal will be treated like family and receive great care look no further then Timberline Animal Hospital.

We have been going to Dr. Hitt for over 13 years. He and his staff have always shown a great compassion for both our dogs, past and present.

When my dog was hit by a car on prospect I rushed him to Timberline Animal Hospital and Dr. Rowe immediately treated him. I didn't think my dog would live through the accident and it was the scariest and most heartbreaking moment of my life. The entire staff was professional, competent, and did their best to save my dog. They were successful and after a long recovery he is back to his goofy self and loving life! I believe that the staff and Dr. Rowe saved my dog and I can't thank them enough. Every time I took my dog back to the vet he was so happy because he knew he was in a safe place, thanks Dr. Rowe and team. SO GRATEFUL FOR YOU GUYS!