All Paws Pet Cremation East Dundee, Illinois

51 reviews

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Reviews: All Paws Pet Cremation (East Dundee)

All reviews (51)

Yelp (11)

Google (40)

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Qurl Its Britt

2 years ago

I ordered a clay paw print after having to put my grandfathers 15 year old dog to sleep. They some how “forgot” to do the paw print and would be partially refunded. This is the worst experience I’ve ever had with a company. I cannot believe that they “forgot” to do it. There’s absolutely no way He will be able to have a physical memory of her, and it was supposed to be a surprise for him. I guess I’m glad I never told him about it because it would of broken his heart even more. If you get a pet cremated here make sure they don’t “forget” to actually read.

Bill Moulas

2 years ago

The remains should have been in a velvet bag as advertised inside the tin and instead were not, just a clear bag. Otherwise the amount of ash returned was less than expected and less than my previous pets of equal and smaller size.

Rose Sullivan

2 years ago

Very pleased with this service. We are still in deep shock over the sudden loss of our wonderful young cat Joey. Thank you for your professionalism and compassion. Rose Sullivan

TAMERA BROWN

2 years ago

Thank you All Paws for the cremation of my fur nephew Louie Brown.

Lisa Schudiske

2 years ago

All Paws did an outstanding job with my beautiful, sweet cat Saber. Received his urn and paw print in a carefully packaged, decorated box. Complete with sympathy card and copies of The Rainbow Bridge. Thank you All Paws, I will cherish my Saber forever. Thank you for helping me get through this very difficult time.

Carm A

2 years ago

I have been using All Paws for years. They have never failed me and it was nice to see how it has improved from back in the day. I have physically dropped off cats, rabbits & Rats. As well went through my vet with the ones that passed at the clinic. Mike was super helpful and had me drop off my cat with Brandon, who was super nice. I like how the cremation is now VIP period. Before they asked you if you wanted VIP or not. The paw print sure got way better too and the selection of urns. Way to step up your game.

Carrie Kucia

2 years ago

Thank you for the beautiful arrangement for my beagle Buddy Joseph. I could not ask for better. He is home now with me, and we are at peace. Thank you again for your compassion, respect and having back home in a very quick time. Very highly recommended. .

Linda Rock

3 years ago

My son's beloved cat passed away over the weekend. So I decided to call All Paws Creamation Service. Meet with some wonderful helpful friendly staff. Took care of all our needs for are fur-baby. Would highly recommend if you decide to do something special for you family pet.

Dwight Wallenius

3 years ago

I would highly recommend the services of All Paws Pet Cremation. I have used their services for my companion animals for many years and I have always found Mike and his entire staff to be very courteous and compassionate during these very sad times. They have always shown the respect and kindness a loved pet deserves, and one knows they sincerely care about providing the best service possible at such a sad and difficult time. There is no easy way to get through the grief and sense of loss when a beloved pet passes away, but the support and compassion of the staff at All Paws is very comforting during such a difficult time.

Jennifer Maier

3 years ago

Mike was kind and compassionate. Thank you for the excellent service.

Donna Havemann

3 years ago

First Class all the way. You will not regret your decision to call upon them to handle your final wishes. Your loved one will rest in peace .

Courtney Bolin

3 years ago

Our family pet passed away peacefully at our home. The first place we called was All Paws. From start to finish our experience was amazing. Mike was very understanding and had us bring our sweet girl Lucy to their location shortly after we contacted him. We received a paw print and said our goodbyes. I would refer anyone to Mike at All Paws. There’s no words to describe how thankful we are for the experience.

Ashley Ramirez

3 years ago

Very disappointed with the service. I was unaware my vet clinic used this cremation service if I had known I would have absolutely not chose this company to deal with my pet's remains. My dog/ family member of 9 years almost 10 passed away and my family and I chose to have her cremated to have her back home with us, while doing so we chose to have a pawprint made to have as a keepsake. I can't say how terribly disappointed I am in the quality of the pawprint that we received. Once I opened the box from picking up the remains from my vet clinic immediately the pawprint looked very rushed and not even the size of my dogs paw. So I decided to call all paws to find out the reason her paw print looked different I totally understand death and being frozen can affect many things so I figured I allow them to explain to me. I had to leave a voicemail as no one picked up and I did receive a call back from a gentleman by the name of mike who was just rude from the beginning. he started off to tell me it was a back paw instead of a front and explicitly stated how when the dog is frozen and they could have feces ect... that affects them taking a front paw. Okay I get it, however since I was with my dog at the time of passing I did ask if he could check what the exact circumstance was that they where unable to get a front paw since it would have been harder to get a back paw then front due to her position at the time of death. Now mike said he would check at this point he just seems like I'm totally inconveniencing him and I would hear back from him soon without him even knowing my last name or the name of the dog I was calling about. I asked him would you like the name of the dog to check he states I thought you gave that to me already I stated no I did not otherwise he would have just hung up not even knowing our information. Well hours then days passed and I never heard back on the fourth day I wrote him a text as he called me from his cell phone and stated I was disappointed in the service and would write a review of how I felt about the service and then within 20 minutes he bombarded me with 5 text messages and a phone call. I could only hope they treated my dog with some sort of respect while she was there. As anyone would know cremation is not necessarily a cheap service and we also paid for the pawprint and the quality we got back was just terrible and the service from mike couldn't have been any worse. I'm not writing this to talk bad about mike however to let others know do your research about the crematorium you trust your pet with. I had never had to put a pet down this was our first time, I hope we will never have to again however if so I will absolutely do my research on the company and ask my vet first who they use . This company and especially Mike made a very hard situation even more stressful for our family .

HERESTHEDEAL

3 years ago

My nine year old St. Bernard passed away very suddenly in the middle of the night. He weighed over 250 pounds. Mike was nice enough to come out to my house right away at 4 AM to help us lift him into the truck to be taken for cremation on what was a tough day. The urn and presentation w/clay paw print is very professional and is a good memento. For anyone with the misfortune of having to make arrangements for a deceased pet, I'd recommend this company.

Gina McKenzie

3 years ago

I'm Gina McKenzie and I lost my 18 yr old Chahuahua 2/1/2020 as he slept next to me. Thank God for my friend Shawn for finding all paws and Mike who took very good care of us that nite. I appreciate everything you did more than you know. I'm picking Tiger up today. Bitter Sweet but so very satisfied. recommended 100%. Thank You All Paws!!

Brittany Nato

3 years ago

No words can explain much I appreciate mike’s help the same night we put our beloved Gorgi down. He came out of his way to meet us at midnight even though I woke him up. He was gentle and mindful of my cat and our emotions. Thank you so much for helping us during such a hard time. I am confident in calling this our go to if anything were to happen again. There urns and products are beautiful. There prices are great. The overall experience couldn’t have been better. Once again, thank you Mike.

Angelo Douros

3 years ago

Last night my oldest pup passed away around 8pm. I ended up making a phone call to all paws and left a voicemail at almost midnight. In less then two minutes Mike called me back. I told him my concern that we did not want to put our baby girl in a freezer for several days. He said let me see what I can do and I’ll call you back because tomorrow is Sunday. He called me back in about five minutes and said Brandon would be there at 7am to cremate our beautiful girl. Brandon was very understanding and extremely gentle with her. We said our goodbyes and he made us a paw print. He let me stay in the room as they put her in. One of the most difficult things I’ve ever dealt with was made much easier to deal with because of Mike and Brandon. For that my family and I will be forever grateful. Anyone having to deal with this terrible situation, all paws is a great option. Thanks again for taking care of us and our baby girl !!!

ßrandon Snøw (ZL1420)

3 years ago

It took me a minute to give Mike a review, and i still haven't got over our shock of loosing our dog, Fozzie. But Mike was awesome, very calm and understood what we were going through. What started off as my dog going to the vet, sent home with meds, ended up my dog passing in the middle of the night as I woke up to pee. He lived closer to me than his crematory so had us come to his house, helped me pick out the urn, and brought back Fozzie's ashes so I wouldn't have to drive extra. Even though I wished I never had to use his services, and wished myself or anyone else needed him either, I know with 3 more pups at home, the day to use him again will come up, and I will show up to him like a hot mess again, I'm sure. Thank you again Mike, sorry it took a few weeks for a review, but that is on me.

Steve L

3 years ago

We lost Molly this morning, Mike and Chris were very helpful and respectful, thank you.

Dani Drajin

4 years ago

We recently lost our beloved cat due to a tumor September 2019 we had our cat cremated at All Paws ! Just received the ashes and clay Pawprint today . Everything was wrapped so nice very padded so nothing was damaged during transport , over all very satisfied with the quality even the box the ashes came in was a beautiful metal container . I def recommend this company to any pet owner who loses a loved pet

Haley Kaiser

4 years ago

Mike was so friendly, helpful and understanding. Thank you.

Karina Parada

4 years ago

It’s hard to even write this but I feel the need to. All Paws was able to get us in last minute on the same morning I called inquiring about pricing. Chris who helped us there was so nice and understand during one of the worst days of our lives. The next day her ashes were already ready for pick up. We did the VIP private cremation and received a clay paw print with our package. It is amazing, we absolutely love it. Google won’t let me add a picture of it but you can head to my Yelp review if you wish to see how it turns out. Pricing is also reasonable compared to other places. Thank you so much to everyone at All Paws, we miss our Mikki so much but your team made this process a little easier for us. Definitely recommend.

Katie C

4 years ago

I lost my love, Max. Today I brought him back home and was so pleased with how wonderful of a job they did for my husband and I. The vet we use is in West Bend Wisconsin but they use All Paws. It was difficult to see my love in an urn because I want him with me on my lap as he always was. The urn is beautiful and his paw print has his name on it. Also a beautiful story about the rainbow road. Thank you for treating my sweet boy with such respect. And thank you for giving my husband and I our baby back.

Dana McKennon

5 years ago

Wonderful and kind. They offer private cremations and allowed me the time to say goodbye. I know what happened to her at every step. She wasn’t placed in a plastic bag and kept in a freezer. They made arrangements for my Golden Retriever, Holden, to be cremated within less than 24 hours of her passing. They gave me peace of mind.

Mike Mercury

5 years ago

Very kind and caring people. They go out of their way make sure you are happy. They also have options that best fit you and your pet. Their compassion and the way they handled my best friend my beloved family member helped ease the pain of the loss.

Pam B

6 years ago

Words alone cannot describe the kind, caring, professional & dignified services provided by this outstanding business in our community. And, "business" is hardly a term to be used, as they are providing a service when you can be at one of the saddest times in your life. They handled the loss of our beloved dog with such dignity & compassion, it made our loss a little less sad. Matt, Mike & the entire staff have our many thanks & highest recommendation.

Lauri Becerra

6 years ago

Our sweet cat passed away at home later on a Wednesday. I spoke with Mike and he was wonderful. He was able to arrange for someone to pick up our sweet boy. From there, I mostly dealt with Chris. He was very caring and compassionate. They made this awful stressful time more manageable.

Leah G

6 years ago

I don't know much about this company, but what I do know is that they contract with the emergency vet where my dog suddenly passed away. At that time it was decided that he would be cremated. Several hours later, we feared we had made a …

Patrick Moore

6 years ago

There are no words to describe the absolute devastation I'm in after losing my best friend Valentino. When I contacted Mike at All Paws he comforted me and assured me that my boy would be taken care of. Everyone there was very compassionate and obviously know what our pets mean to us. My boy is now resting forever in his beautiful urn that Mike helped me picked out and is back home with me in the front bay window he loved to look out. Thank you Mike and everyone at All Paws. I highly recommend them!!!

Patricia Allen

6 years ago

The staff and management of All Paws is the best pet cremation service I have ever dealt with. Following in-home euthanasia on an early Sunday, Mike responded to my call right away and arranged for drop-off. Chris met me at the facility, on time, and was so friendly and considerate. My dog's ashes were ready the next day. There was no pressure to add in services and the cost was fair & clearly explained. I've used pet cremation services for other pets, and All Paws far exceeds all others.

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All Paws Pet Cremation, Illinois, East Dundee

1078 Rock Road Ln

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