Deerfield Animal Care Center Deerfield, Illinois

49 reviews

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Reviews: Deerfield Animal Care Center (Deerfield)

All reviews (49)

Yelp (12)

Google (37)

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Barbara Rosenberg

a year ago

Don’t trust “walk in hours” this is my third time trying. Hard to get an appointment. Seemingly only one vet there at a time. Rare that two are there. The other two times I waited. Today they said 2-6pm and I walked in 215 ish to be told 30-45 minutes and it’s 330 pm. I left. Not reliable on time if you are in a hurry. Dogs back paw issue not resolved. Returning to previous vet not as conveniently located. Have heard great things about these vets from friends otherwise. If you don’t work or have time to be waiting In an examining room then it’s ok.

Antonette Imburgia

a year ago

Highly recommend. ALL the veterinarians are very good and highly informative when they discuss your animals with you.

David Bogolub

a year ago

They listened to me and understood my need.

Richard Schaefer

a year ago

Nice people work there Dr is very nicep

Yuhe Cui

a year ago

Here is our favorite vet! We have two dogs and we used to go to another vet in the city. Lucky we found Deerfield. Appointments are easy to make and the doctors and staffs are super friendly. When we board, they send us daily photos and updates of our pups which helps us know they are doing well (the picture is one they recently sent us during their stay). Definitely recommend here!

Meaghan Case

a year ago

They were horrible. My dog had to wait because they didn’t ever actually book his appointment when I called. They also messed up the time the week before. When I talked to the vet/owner she did not care and was extremely unprofessional. Never go here

Stephen Kunkel

a year ago

Waited an hour in a room for a booster vaccine. When I went out to ask, no one was at the front desk. Vets are OK, even good, but the support staff is lacking in professionalism and basic knowledge. While their service and care was initially good, it has deteriorated. I have owned several dogs my life of sixty years; I do not recommend this vet. There are other vets in the area.

Michelle Shvartsman

a year ago

The first time I picked up my dog from Deerfield Animal Care Center she was clean and happy so we took her there again I called at 3:55 on a Saturday and I asked to see how my dog was doing but sadly the person I spoke too left me listening to music for 10 minutes so I ended up hanging up. Now I have no clue how my dog is doing because now it’s too late too call:( But other than that the staff are very professional and organized when I walked in it’s very clean and put together so other than the call my dog loves it and she come out happy;)

Ivica Nikolic

a year ago

What a joke of the Animal hospital... Staff was misleading and not professional. Asked about the be with our new puppy on the very 1st vet exam and they confirmed twice. And of-course they have to take puppy inside without the owner. They want to cancel appointment once you arrived when puppy needed vaccine.

Dorothy Conway

2 years ago

Great staff, very clean facility,

Quyen Ma

2 years ago

Be ware they rip your money.service without let you know what they going to do before you acetp.I am just need the Rabi vaccin for my dog , but when they finish .they charge alot of thing to my bill that they did not let you know before they service.

The Chews

2 years ago

I want to thank Charli, the dog trainer who works with Deerfield Animal Care Center, for her deep understanding of dogs and gentle guidance of their owners. My pup Maple resisted to get into the portable crate to go for a ride for the first few months she was with us, but now she has no problem going to the crate, we do not need to use treats to lure her anymore, because she thinks we are going to meet Charli and other playful pups! We are looking forward to signing up more advanced training with Charli.


2 years ago

Dr. Zebold is amazing! She is so kind and takes the best care of our pup. She is responsive and always happy to answer any questions I have. All she cares about is that your baby is happy and healthy. I wouldn't want to take Ruby girl to anyone else! Thank you for all you do Dr. Z!

Stacey Orleans

2 years ago

I don’t usually write reviews however I felt compelled to write one about Charlie, the dog trainer who works with Deerfield animal hospital. I have a young golden doodle puppy who was very timid. Charlie works with him and he has regained his confidence. She does a wonderful job making the class interesting and fun. Charlie incorporates games into the training exercises. Each class she hands out a flyer with educational information and homework. I would definitely recommend Charlie as a trainer. She also does private lessons and I intend to continue my puppies training with her in the future. She is truly a “dog whisperer”

Wally Posner

2 years ago

Brought my cat Serafina in for her spay 2/12. They were keeping her overnight but changed their mind and had me pick her up because she was alert and hissing . I picked her up 6 hours after surgery at 7 pm. This morning, 2/13, Serafina is near death with a hole in her uterus. There is blood in her abdomen and may need a transfusion. What did (Dr Z) I believe her full name is Zibol, say, “ IM SORRY BUT, I TOLD YOU THIS COULD BE A RISKY SURGERY BECAUSE IT WAS HER FIRST MENOPAUSE. Dr. Z, Then went on to tell me she can go back in to do exploratory surgery but you have to PAY FIRST! She also stated Serafina may need a blood transfusion and they do not have the capabilities to do that so I would have to take her BluePearl. I feel terribly let down. Dr. Z was very NON CARING and unsympathetic. I will never go back to this butcher shop again.

Shelly Sella

2 years ago

This little thing, Princess Serafina, was taken too soon. She was our first cat. When the appointment was scheduled on Monday for Saturday, they said she could be in heat and that could make it a bit more complicated but the extra $61 would cover that expense. On Wednesday they called and said they had an opening on Friday and to bring her in then. After the surgery they sent her home because she was hissing. She was discharged with a letter stating she was examined by the vet and found in good health for the surgery. She was brought home, fell asleep on the couch and in the morning her cone was on the floor and she was missing. She was found limp and freezing cold. She was wrapped in a towel, taken back to the vet, and the owner Dr. Vsomething did an ultrasound, saw internal bleeding and said “I need a credit card and a 4,000$ deposit to go back in and correct but she’ll probably need a transfusion that we can’t do here so take her to Blue Pearl”. Blue Pearl found the same thing but said they needed to transfuse her before they could go in. For 7 hours this princess laid alone being transfused because of a surgeon at Deerfield Animal Care Center who has no business operating on any animal and because this business primary concern was being paid. She died at 1 am Sunday and I am heart broken. She was so cute and so unique. She went on walks with the dogs (no leash), climbed up trees, harassed Cody and my toes, loved Simba and was a welcome pleasure to the already then zoo. Now she’s but for memory and blessing. Love you Kitty Kat.


2 years ago

Dr.Zebold has made me and my dog feel well taken care of. We trust her more than anyone! She made us feel comfortable and provided more than excellent service. Don’t think twice if you are looking for a new vet, this is the place to go. Thank you Dr.Zebold for all that you have done for us, you saved us.

Hannah Sopeth

2 years ago

I have been bringing my dog to Dr.Zebold for 3 years now.. since he was a puppy and I won’t bring him to anyone else. I followed her from her previously location in Elmhurst to the Deerfield location because of the quality care she provides. The first time I walked into the new clinic it was clean and the staff was extremely welcoming. Nothing but great things to say.

Crystal vela

2 years ago

I followed Dr. Zebold out to Deerfield because of her excellent care for our animals! I can’t say enough positive things. She’s taken care of our animals their entire lives and is very knowledgeable and trustworthy. She is so kind, and gentle and I would highly recommend her service and Deerfield Animal Care Center!

jiyeon lee

2 years ago

Wonderful!! Dr. Staff, are kind and perfect!! My dog went there for surgery last week. Before there, we went another dr office, they couldn't handle and sent ER for surgery, but price is $7000. So we couldn't surgery, and next day we found good place and Dr. There service and price wonderful. I strongly recommend this office !!! 10 star ☆☆☆☆☆☆☆☆☆☆

Polina Imas

2 years ago

We rescued our almost adult German Shepherd mix and desperately needed a trainer to help him learn basic things like walking on a leash. Without prior experience in dog ownership, we felt lost and unable to manage our large dog. In a matter of a few classes with Charli, our dog was able to take long walks on a leash. He also learned commands like sit, heel, place, quiet and come. Though it’s still a work in progress, we felt we were able to achieve enormous results with Charli’s help! She made us feel at ease, and addressed all of our concerns in a positive, constructive way. Highly recommend!

Henri Goudsmit

5 years ago

Very impressed with Deerfield Animal Care Center. My animals have been cared for at the center for the last 45 years. Dr. Sterner recently performed surgery on my cat and also extracted a tooth at the same time. Marley is recovering beautifully. The after surgery care was great. The hospital called several times to see how she was doing. so did Dr. Sterner. A wonderful place with very capable and very caring people.

Lindsey Pearl

5 years ago

I love Deerfield Animal Care Center! We took our puppy there for his first vet visit, and even though we could choose a vet closer to our house, it's worth the drive for the TLC our puppy receives. Prices are reasonable. I love that it's a small vet, so I feel that the vet knows my dog well.


5 years ago

Especially pleased with the new management. Dr. Sterner and his staff are kind and compassionate and provide excellent care...highly recommend:)

Peter Staack

5 years ago

Under new management, the Deerfield Animal Care Center is now one of the best vets in the neighborhood. While the appearance hasn't changed much, inside and out, the vet techs and doctors are top-notch. We brought in a kitty that a friend had rescued from a parking lot, and they were able to squeeze in a last-second appointment at the end of that day. It's a good thing we took her in, as the kitty was - unbeknownst to us - gravely ill. Once we saw the x-rays, and got the lab results, they operated on her after-hours. They were able to give us a fair price, because she was a rescue cat. The kitty managed to pull though, and seems to be in excellent condition, thanks to the efforts of everyone at Deerfield Animal Care Center. We'll continue to take our pets there.

Steph Degodny

5 years ago

The staff is knowledgeable, friendly and treats your dog like he's their favorite patient.

Sylvia Gomez

5 years ago

New to Deerfield Animal Care Center. We have a 12 year lab with a chipped tooth and lots of plaque. Prices quoted were honored and reasonable. Love the February Special, 20% off Dental. Staff and Dr. Sterner were caring and patient with all my questions. Plan on coming back.

Tracey Schultz

5 years ago

My 18 year old cat became a new patient here. Dr Sterner listened to my concerns and developed a plan that incorproated my input for how I can best provide care for my aging cat. Dr Sterner was not rushed and had great suggestions that I've already been able to incorporate. My other pets will become patients too!

gail manojlovich

5 years ago

I have been going there for years. Wonderful staff and very helpful with questions and concerns. Very easy to set up an appointment.

Dipesh Shah

5 years ago

excellent first puppy visit. Going back next week for shots.

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Deerfield Animal Care Center, Illinois, Deerfield

150 Waukegan Rd

Business Hours


7 AM - 8 PM


7 AM - 8 PM


7 AM - 8 PM


7 AM - 8 PM


7 AM - 8 PM


7 AM - 4 PM


12 PM - 1 PM

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