Thomas Tails Crystal Lake, Illinois
58 reviews
All reviews (58)
Yelp (17)
Google (41)
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Melanie Perry
3 years ago
I will always shop at Thomas' Tails for our dog food and treats. They are experts in natural, nutrient dense products and dog well-being. The staff is welcoming, kind and attentive. I am so grateful to have this family owned business in downtown Crystal Lake.
Debbie Hardy
3 years ago
So helpful. Glad I met Brittany and she told me all about it. I will definitely be a customer.
Rich drozek
3 years ago
Spot on very helpful and knowledgeable
Megan Carter
3 years ago
The staff is very knowledgeable and very helpful. Definitely getting my dog food and necessities from them. Talked about more natural approaches to food, flea and tick, as well as providing reading materials.
Debbie Baran
3 years ago
Always great service, friendly knowledge staff.. Wouldn't go anywhere else.
Allen Thompson (Kelinesh)
3 years ago
Fantastic staff, was able to get the food we wanted ordered. Very knowledgeable and friendly, great advice on nutrition and flea and tick prevention.
Kathleen Matthews
3 years ago
This is company saves me loads of time delivering my dog food to me. There prices are reasonable and they are on time with delivery! I appreciate the good service. Thank you
Clover D.
3 years ago
Amazing. My dog is officially on a raw freeze dried food diet and it gaining weight and looking happier! Thank you!
Will Matthews
4 years ago
Came here for a nail trim. Cute store with very friendly employees. They carry a really good brand of dog food that's highly recommended. Will return once the bin is empty. Love supporting the local shops.
Michelle Szutkowski
4 years ago
They carry a large line up of healthy foods for your pets at no, or a negligible, increase over larger stores or companies like Chewy
M E
4 years ago
If they don't carry what you're looking for they'll do their best to special order it like they do for my gang.
Judi Washer
4 years ago
Great family business that welcomes you. The store is filled with healthy, hand picked items. They take pride in what they put on their shelf and will help guide you through all the options.
Diana Gallagher
4 years ago
Had a cat food delivery made today. It was all done over the phone, including payment. No delivery fee which is appreciated during this time. Thanks for making it so easy.
Connie Burkey
4 years ago
Great knowledgeable people! Excellent service and products.
Bob Zima
4 years ago
Great pet supplies and nail trims too.
Amberly Cencula
4 years ago
Super friendly assistance and high quality products, food and supplements for furry friends!
Dave Butler
5 years ago
Took my Corgi cover to have her nails trimmed. They were very good to get and got her nails trimmed quickly. I loved how they paid attention to her.
Don Fisher
5 years ago
Nice place, don't trip over the cats. Top shelf cat food. Needs prices tags on pet food cantainers.
Nancy Wendt
5 years ago
Very friendly staff great place .
Odau11
5 years ago
Very personable staff, and they will answer any questions you have. I've shopped there for my dog food for 6+ years
Simon Gibson
5 years ago
A great place to get pet food. They have a parking lot at the back so loading your car is easy. Don't forget to talk to the parrot! (Not a Norwegian Blue)
Alexandria Peters
6 years ago
Two times a month they offer $5 nail clippings. They donate to local pet charities.
Amanda McCaffrey
6 years ago
Such a friendly, helpful store. They're all incredibly kind, and knowledgeable!
Andy Saputo
6 years ago
Friendly staff and a great selection of healthy pet foods
Danae Zaitz
6 years ago
I recently won two bags of dog treats from them on Facebook. They are homemade and my dogs love them!! I went in to pick them up and noticed they had a ton of variety which I love in a local store. I love supporting small local businesses and giving back to my community and I will be shopping there more frequently now. Thank you so much for the dog treats!! See you soon!!
Marnie Howell
6 years ago
Friendly and knowledgable staff and you can bring your pets!
Lisa Howard
6 years ago
I love quality of product they have and their staff is extremely friendly and helpful. One of my families favorite parts of shopping there is getting a chance to visit their three cats, two birds and dog.
KarYn Johnson
6 years ago
Great and friendly staff always willing to help and answer questions. This is a favorite store I am always happy to visit. Wide variety of brands and choices for pets. Come with questions because they have answers!
Don Rose
6 years ago
Very knowledgeable staff, good selection of high-end pet foods.
Karen Duvall
6 years ago
Always so friendly and helpful.
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Popular Hours
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6am
9am
12pm
3pm
6pm
9pm
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