PetSmart Countryside, Illinois

321 reviews

Book an appointment

Online booking unavailable.

Please call

(708) 579-5948



*with JustAnswer

Reviews: PetSmart (Countryside)

All reviews (321)

Yelp (48)

Google (273)

Newest First

Newest First

Oldest First

Highest Rated

Lowest Rated

Star E

2 years ago

Lots of stuff to choose from. Helpful staff

Carol Clark

2 years ago

The salon crew works so well together and I can say this because my son works there and I hear first hand how hectic things get in there.Not only is Erica and Mallory great with their customers they treat their employees great. I can not wait to bring Misty in for her first nail trim and bath!

Areatha Spaulding

2 years ago

This was another chance to visit the store. My prescription card was renewed for my dog and the store members helped me with locating the prescription dog food/Hills -WD the canned meals. I was also informed that I could order through

Sydney Perez

2 years ago

I’ve been bringing my dog here more than 3 appointments. After my last appointment a couple days ago, my dog got a nasty eye infection. I won’t be returning.

Linda Bradshaw

2 years ago

Has almost anything you could want for your pet. And if they don't have it they probably could order it.

Joe Lupo

2 years ago

Always friendly knowledgeable staff

Jeffrey OConnell

2 years ago

We went for the Christmas photos ( great idea) and while there made some purchases. The store was very well laid out, clean , and shelves were full ( hard to do today). The staff was super friendly and loved our dogs. They was helpful and there were no lengthy lines. Nice store.

Darlene Freeman

2 years ago

Store is clean, organized and well stocked. The staff is always friendly and helpful.

Alex Lauriano

2 years ago

Great selection of stuff for your pets. Friendly as well.

Hannah Karwoski

2 years ago

Love this place. Friendly associates

Jim Smith

2 years ago

About anything you could want for your pet. Great Employees. The store is always very clean.

Karen Malkowski

2 years ago

Their running out of cat food varieties, but still have a better selection than Walmart.

Lori Bullio

2 years ago

Erica is always so very friendly and helpful. She knows the food and supplies I purchase on a regular basis for my cats and my dog. She always asks me, "Did you get everything you needed today?" She also asks, "Is there any additional products you need today?" Erica always says hello and have a great day! Erica does a great job as the Manager. She and her staff keep the store clean and well stocked. Keep up the great work, Erica & team!

Monica Lynch

2 years ago

Excellent experience and service. I had called before coming and the Manager didn't rush me off the phone but answered my questions. Awesome ????

Wanda Clark

2 years ago

Very clean easy to find all kinds of products for your pets. Friendly and informative staff I definitely recommend that anyone that's looking for supplies for their pets come check them out.

y a

2 years ago

I took my dog to the dog to their grooming salon for a bath and brush. I waited an hour and a half and they only cut his nails, they did not shave or scissor the pads of his feet. I am extremely disappointed and will not be returning, it was not worth the time and money I paid-I do not recommend.

claudia FuentesPena

2 years ago

Amazing store I always find my pet supplies for cat, dogs, fish and turtles well stocked everytime.

Theresa Michalowski

2 years ago

It's ok. Didn't have what I needed for my fish. Other items a little pricey. I ended up getting what I needed at Walmart.


2 years ago

My dog has special needs. Petsmart is always in stock to meet my needs.

Lawrence Sinnott

2 years ago

Love that they work with a shelter. Got the newest member of our family and she is beyond sweet.

Kathy Myszkowski

2 years ago

Only 1 register open very crowded.I needed help finding something and information no one around to even answer a question the place didn't have much stock and was dirty.

Jenny Martinez

2 years ago

Good variety for kittens toys :) ideal even for a short babysitting gig

Ian Tiele

2 years ago

Good choice of pet products and small pets, however their prices tend to be a little on the high side. Some PetSmart stores have a Banfield Animal Hospital inside the store. This one in Countryside is excellent for reasonably priced veterinary services.

louisa sanchez

2 years ago

Love how cute my dog looks!!

Edwardo Roman

2 years ago

My dog loves a trip to his favorite store. He knows he getting a new toy!

Jose Ramirez

2 years ago

Friendly staff. Asked for help and got recommendations on what to get. Check outIine wasn't too busy but they opened up another one for a fast transaction.

Jack DaCop

2 years ago

Didn't have what I wanted so I went to Petco.

Lorri Alsot

2 years ago

Need more stock always out of everything! Cashier was excellent!


2 years ago

The grooming service is great! Our groomer Rachel V. is fabulous and pleasant to deal with!

Alexandria Le Xendrax

2 years ago

I've never had a problem with online orders or curbside pick up unless I've used this store. I ordered prior to five, long before close. When I called the store because I was worried he wouldn't have his food at 8 I was told yeah sorry they'd have someone pick the order tomorrow ......regardless of what they have advertised...or the interest of my pet

show more reviews

PetSmart, Illinois, Countryside

24 Countryside Plz

Business Hours


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


10 AM - 7 PM

Is this your business?