One Lucky Puppy Chicago, Illinois

Good place they take care dogs nice

My dogs had been going here and the service was exceptional. But the last time my dogs would go during a pandemic the owner increased the charges by almost more than double the cost.Where I typically would pay $130 for both a little pricey I know. I’ll admit due to time lapse in the grooming services both being of bisheon breed would be overdue their regular grooming and their fur in some areas would be a little matted. Therefore I would expect to be charged more than the $50 regular price per dog($130because of matted fur)but on the last visit a price of $220 thats almost double the price for both small breed dogs. I could deal with extra fee but to over charge customers that are Patronizing your business in these hard times. To up a charge increase in that amount is ridiculous. I was able to go to Petsmart right down the street and pay a total of $150 for both dogs and a fee was included for the matted fur. Let me add the lady pulled the huge price increase on my teenage daughter that was dropping the dogs off for me. When I called to question why such a huge price increase she immediately got defensive.With no explanation other than they are matted is the reason for a $90 increase. ( I assure you just a few matted spots)After being confronted she then refused to groom the dogs. Stating “she didn’t feel comfortable grooming them anymore and that I needed to pick them up” And I immediately did just that. Avoid this shady place.

Great groom for my chihuahua maltes like new dog.

Very good place to take your dogs I like it you come out real good

The first time I went here, the girl at the front desk welcomed me in and checked me in. I was then very surprised to see how she proceeded to take my dog to the back and move on to the next person WITHOUT asking me what type of haircut I wanted for my dog. I had to interrupt her other conversation to let her know what I wanted my dogs haircut to look like and ask her what the duration of the grooming was going to be. When I came back to pick up my dog I asked her how she did, and she rolled her eyes at me and she said she did alright. My dog looked scared and I had never gotten bad feedback from previous groomers from her. They always comment how she is such a sweetheart. Don’t recommend. PS: They do not ask for your dogs Rabbies Vaccine!

I have been bringing my 3 dogs there for a few years. They are really nice and do a great job!

I always love my babies haircut. I will remain a customer

They've taken care of my yorkie, cut him very well to where it lasts him months. I wish they took appts but it's whatever. Good company!

My first time going and my doggie looks great! I will go to this groomer again.

My fur babies love this family business. Everytime, I mention the word bath...they both get excited & are willing to jump in the car. I tried petco & petsmart prior & my dog bit people at 3 different locations. However they love coming here. ❤

Took my dog here for the very first time they try telling me my dog was completely matted and they would have to shave her down completely when my dog WAS NOT MATTED!!:..Told the girl give me my dog I’ll take her to PetSmart moral of the story is don’t ever cheat on your dogs groomers for another place..

Great business, and awesome job grooming.

Beautiful people working there and they groomed our family dog very good

Only reason I'm giving this place a one star is because they ONLY handle little dogs here, wonder why? I used to bring my medium/large pitbull here before. Something must of happened...

Great service! I love the grooming my dog received.

Love how fast and proficient they are.

They refuse to groom senior dogs!!!!

Lucky puppy cut my puppy paw then they lied about it they don't ask for rabies or shots records so before you take your puppy take my advice!

They do a great job with my Buddy! Always kind & courteous!❤????????

Took my fur baby and they did a good job

Awesome Place Great Staff My Dog looks So Cute!

This place always take good care of my dog and service is awesome .

Wasted Time! Only stepped inside for a moment only to be rejected cause supposedly my dog tried to bite Groomer. Lady at the front was able to grab my dog with no problem, however the groomer seems incapable handling dogs.

Took my fur baby for his first hair cut and I honestly am left very satisfied with the outcome. Prices are VERY reasonable and its a family business which makes me support the dog salon even more. Would recommend to anyone in need of a great grooming place!

This is a really bad place .I wouldn't recommend you guys to bring your pet here.The reason why I brought him to this place was because they recommended me to bring him here..So I took him to this place to check it out he got his hair cut and few hours later after I had pick him up he started itching we didn't notice what was it until we got closer to see what was going on and we seen that he was getting a rash so we called the place and explain what was going on ..and they just told us that they weren't responsible for anything that was happening to my dog skin they were being so rude I just hang up on them I took my dog to the vet and they told me it was fungus If you really care about your pet don't bring him here. I see alot of people who be complaining and I do believe that it's true because this is not right what happening to my dog!!

I have taken my Shih Tzu a number of times here to get groomed. Despite the bad reviews and always being charged a different price, I still came here. The boys that greeted me were always very nice. This week I came for the last time. The women that charged me a different and big amount was rude and told me that reason for the amount was because my dog was very knotted when she wasn’t. She walked away from me while I was still talking to her. My dog didn’t like going there because they mistreated her. She always came out of there shaking and terrified with the urgency of wanting to leave. I WILL NEVER GO BACK!

The only place I take my furry baby, he was well treated and was perfectly groomed. Very sweet owners who treat you nicely. I love this place!

They was rude and try to over charge me

Reasonable pricing, Clean environment, Family Business

Great price, awesome service