Petco Algonquin, Illinois

222 reviews

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Reviews: Petco (Algonquin)

All reviews (222)

Yelp (17)

Google (205)

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Rene Soliz

a year ago

Staff is friendly and helpful. A very clean store!!!

Khanh Le

a year ago

Nice and clean shop. This is place i always take my pet come

Amy Gorham

a year ago

I would give zero stars if possible as I continue to have terrible experiences with the Petco in Algonquin. I had same day delivery and they delivered the wrong product to my house....nice job door dash. I kindly returned the item to the store to get my item and Josie "the mgr" who isn't really a manager, told to me to talk to door dash. The manager who couldn't come out from wherever she was gave Josie inaccurate information and after ignoring me to help other customers came back to tell me reach out to door dash. The least helpful retail associate I have ever met. what they told me was completely not correct as I paid Petco. Nevertheless, I reach out to door dash and they indeed tell me to reach out to Petco. After then calling their service desk (waiting 20 mins) I am told they can send me a replacement in 2-5 days.

Edwin Reyes

a year ago

Always fun to see the critters.

Gerry Dominguez

a year ago

Above and beyond associate help! Associate stopped their duties that she was in the middle of to assist in a new pet questions for feeding. Thank you

Hope Anderson

a year ago

very attentive and kind, I recently got a new pet and the carer was very kind and willing to help, giving me extra information on the guinea pigs personality. the store was organized and the animals seemed well taken care of and clean

Serhat Oner

a year ago

Love going here, everyones very helpful!!

Cedric Busse

a year ago

Wonderful grooming staff. Highly recommend.

Christopher Flick

a year ago

Great selections, staff, and a very clean store

Dan Wilson

2 years ago

Convenient, professional pet care!

Tavia Harris

2 years ago

Going to this Petco was terrible to experience. In the picture there is a water dragon and he/she looks like it’s on their last breath. The humidity was at 20 and it’s supposed to be 60-80. There was another one in the same tank and he/she was gone. I cried because I care, we told a worker and he said someone comes in the morning to spray them down and they spray the tank all day too. If that was the case why was it so dry to the point us customers had to tell you? We had to tell the guy to poke the little guy/girl and he was acting like it was normal that the poor water dragon wasn’t moving or anything.

Lisa Pauly

2 years ago

Great place to go for for animal supplies


2 years ago

Friendly employees, caring and very responsive, there is always someone available to help right away. Good quality in live feed and pricing.

Melanie Eisen

2 years ago

Quick and easy online order pickup

Larry Graf

2 years ago

Petco has all products needed. Morgan excellent on check out answered any questions. Very courteous

Michael Manaois

2 years ago

that not show what customer wants to buy

Zach Alwicker

2 years ago

The dog training was great! Our puppy had fun and learned a lot!

Ami Neumann

2 years ago

Sam helped us locate the cbd edibites, really appreciate her helpfulness

Cheryl Stone

2 years ago

Everyone is very pleasant, the store is always neat and tidy, and their priced are reasonable.

Mary Bingaman

2 years ago

Not too many employees but great selection of animal products, food, toys, treats & other items your pet may need.

Ron “Ronga” Clinard

2 years ago

Woodman! Merch and friendly service!

Scott Lempa

2 years ago

Awesome as always. Shop the Pig!

Sherry Spranger

2 years ago

Went to get fish..They were either tuned off..tanks have nit been cleaned and lots of dead fish..never seen this store like this..very disappointed.

Bill Schlau

2 years ago

Were very helpful. Gave me discount when shopping. Not go home order & come back

Anabel Escobedo

2 years ago

The staff members were absolutely the best., very helpful and friendly. I just wish they had a newer selection of things.

Barb Wurster

2 years ago

Petco has the food my cat likes. Other Pet stores do not carry half the variety that Petco does! Keep up the good work!

Carol Thomas

2 years ago

Sales employee was very helpful in helping me find the items I wanted.

Sarah 55 but feeling 35

2 years ago

I went to puppy classes and they were excellent

Krzysztof Sliwinski

2 years ago

I love Petco. It has almost everything you need to keep your pets healthy.

Lisa Parrish

2 years ago

Plenty of store associates available for assistance on a Saturday morning. She was consultative in picking toys for new dog, a chewer.

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Petco, Illinois, Algonquin

702 S Randall Rd

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