All Valley Animal Care Center Meridian, Idaho

I didn't actually get my animal treated here because of cost... however, the review is for the staff. I had to deal with my ex who was in a rough spot so acting out of sorts to say the least and the staff was so patient and kind with me. …

Very impressed with how quickly they took care of our blue heeler. They were professional and efficient and the charges were reasonable especially considering the late hour. We definitely recommend All Valley.

I came home from work to my fur baby vomiting all over. She was not herself and wouldn't take water. I gave it a couple of hours, but things got worse. I took her into All Valley. They let me come in with her. They were quick, told me up front the plan and cost. From the receptionists (Bonnie and Caleb) to the technicians (Jenna and Kendra), the assistant (Alyssa) and Dr. McDade- everyone was so great at taking care of Daisy and me. Thank you so much for helping my puppers feel better. And putting my nerves at ease.

I don't see why they have 3.1 stars because if it wasn't for these guys right here I would of lost my fur baby to parvo. They went above and beyond! Hands down the best team ever! Big shout out to Caleb and Char. Thanks for checking in on us and thanks to the whole team for everything! Sorry if I misspelled the names lol, but I appreciate all you guys have done! I would recommend anyone to these guys!

We had the hard experience of putting our dog to sleep. Everyone here was so good and communicated well. We appreciate the no rush experience. Thank you for all you did!

My experience with All Valley Animal Care was very comforting. As I had to put my dog down the compassion and concern from the receptionist and doctor was the best I've ever experienced. My dog was my world. Thank you with all my heart ❤️. You all are very good at what you do.

Crooks can’t tell you how terrible they were. If you care about your animal take them to a place that doesn’t have a 3 star reviews, these guys are only in it for the money, probably to pay the water bill for they’re stupid waterfall....sincerely go somewhere else

I'm not sure why releasing a sphynx kitten back to a breeder who knows how to care for a tiny miniature sphynx kitten recovering from a bacterium infection( already treated for) is so difficult? But...the new owner prefers to put to death the kitten via lethal injection...I get treated with wrath while the truth gets muddied about how the kitten was left alone for hours..Given metronidazole which could have been attributed to part of the problem. I a sked to wait a day and should have been stopped once kitten showed a reaction....One thing I do know...I will never listen to people who are to quick to brush off your special diet, not show up with a blanket for their new kitten...maybe some people shouldn't have pets....the agony of doing your best but getting walked on...more confident to kill the kitten then allow the breeder to return him to his siblings and mother where he could have recovered...God knows the truth..Rip lil Judah ???? new owner of 4 days who doesn't follow the diet plan or call when a medicine may have triggered a relapse.. Some people seemed satisfied putting a kitten down that probably could have been saved if you contacted breeder and halted medicine from the vet.

I took my pup to All Valley after 6pm on a Friday night. Although it was busy, I was greeted with a smile and a very eager to help staff. Caleb at the front desk,was super nice and genuine! Once I got in the room, Jenna came in and talked to me about my pups issues. Through the whole process, she was very kind and helpful! She answered all of my questions with a smile and great attitude. I felt very comfortable with the whole staff including Dr Shalet. Even though this was an emergency visit, I will use them for future pet care!! Thank you ❤

A friend and I came in with her dog last night 10/9/21 and the staff needs a huge shout out! The amount of empathy and professionalism with every staff member was amazing and appreciated . Unfortunately, her pups outcome wasn't what we wanted but the staff and care was top notch. Thank you.

Our dog was hit by a car. With no broken bones they robbed us 700 bucks what can i say i was worried for our dog. Highway robbery, they took advantage of us

Unfortunately our first visit wasn't pleasant as it resulted in saying goodbye to our family member, but the staff was patient, understanding and gave us the time needed to say our unexpected goodbyes

Our dog has been dealing with GI issues for the last 6 months. It started off with heavy food aversion and then we started noticing the loose stools. Then he started having vomiting and then two months ago we noticed blood in his vomit. We took him in and after waiting for 6 hours and getting testing done, we were given no answers. The vet who saw us was clearly frazzled and distracted and brushed us off and told us he was fine. After that he continually had loose stools and even our own vet cancelled appts on us. This morning he woke us up with bright red diarrhea after going on yet again another 24hr food strike. We rushed in and got check in at 3am. After triage and waiting we were told the vet was going in for an emergent surgery and that we could go home but they would call us back in two hours to get us seen. 3 1/2 hours went by and we finally called in ourselves. They told us to come back in and we could be seen by 7:30/7:45. We made it in by 7:30 and were then told there was change over with the vets and it’s be a little longer of a wait. It was 10am when we decided to leave and still hadn’t been seen and the only explanation we got was that “This is the nature of an emergency clinic” Something in my gut tells me that if we hadn’t called, we would have never even gotten a call back from them. I work in health care and understand urgent/emergent but I also know when I’m being put on the back burner. Something isn’t right with this place.

Very kind and professional staff that listen well!!! Helped me with my rabbit!

DO NOT take you pet here. They do not care about you or your animal. They just want to take as much money from you as possible. The moment we walked in they wanted a $400 deposit to "observe" my dog. We left this place with a ridiculous bill and no answers, only "keep an eye on him". This is not the first bad experience we had here and only went back because of an emergency.

DO NOT take your pets here. This is the 2nd horrible experience I have had with their emergency services. My dog was having a severe reaction to something, she had hives all over her body and a swollen face. Upon triage I had to wait 2 hours while I watched other dogs being triaged and taken back right away for less minor situations. When we were finally taken back the vet was very rude while telling me she could not see anything and she would not treat my dog. She literally made me feel like I was crazy for being there. We are now at home and my dog is still itching and scratching with no relief from them and a $120 bill later. They could not even supply any advise on how I can treat at home appropriately. Worst service I have ever received! These are our babies, please train your staff to give better fur baby care!

Used to love this place but I took my little schnauzer there because his leg or foot was obviously injured. They said they couldn't find anything wrong but sold me gabapentin for pain. Two days later it was worse so I took him to Critter Clinic where Dr Dennison removed a rock like mass from between the pads of his paw. Very unhappy that I wasted $135 for NOTHING.

A little less than two weeks ago, I had to bring my 14 year old dog in because it was time to say goodbye. His health had taken a unexpected turn for the worst and it was time. I was not prepared. I couldn't talk through all my tears. The team at all valley were amazing. They were extremely passionate, caring, and explained the whole process to me and my family. They allowed us all the time we needed to love on our buddy before his final moments. They asked me all about what kind of dog he was to our family. He wasn't just a dog, he was our baby. They all understood that. I told them how he loved tennis balls and the front office lady told us they had a tennis ball that had be sitting on their cabinet forever. She asked if it would be ok if they stamped my Jack's paw print on it and give it to us. This gift means more to my family then they will never begin to understand. Thank you for taking care of my baby. We picked up his ashes today and he's home with us in a beautiful box with his paw print on the outside of it. Thank you All Valley for everything. We seriously appreciate how good you were to us and our Jack.

We brought our cat in for an emergency visit. She has a subluxation in her hip and puncture wounds on her abdomen from some fall or altercation when she snuck outside Sunday night. They kept going back and forth on whether the hip condition was preexisting or not and ultimately just sent her back home with me with just pain meds. I called back to see what more we could do and the doctors never called me back even though I am quite sure she needs better pain meds and surgery. They charged me $1400 for essentially nothing but overpriced pain meds and pointed me to West Vet instead since they can't or won't help us with the hip at their facility. Now I am just here at home with my baby who is in so much pain and there isn't anyone to call or help since All Valley doesn't open again until 2 pm! They say 24 hr vet but I guess not on the weekdays when patients need followup advice? Just doesn't make any sense, terrible aftercare and main care was overpriced and not helpful. Should have just gone to West Vet from the start. I only went here because I thought she was actively dying, and looking back, even then, I should have just gone to West Vet instead because this place is just incompetent at what they do.

I've been taking my pets to All Valley for several years now. I have always received excellent care for my pets, from every vet working during our visits. Today I called ahead and was greeted by a very friendly, cheerful and genuinely caring young man, Caleb. He made my day. So nice to speak with someone who is exceptionally helpful and pleasant.

These people took advantage of my daughter who loves her fur baby. They couldn't help her cat. Once the cat was stable she should have been transfered to a vet hospital that could help. Instead they kept her cat there to rack up a huge bill. Don't take your fur babies to this place.

I can't stress enough to NOT take your pets here. I have taken all 3 of my pets here. Every time, it was in desperate circumstances and they were the only ones open. . . That's how they getcha. CROOKS. I don't understand how anyone there is even licensed. They have no knowledge.. or any that they will share with you anyway...I can't.

Worst experience ever! My dog was dying and “they did what they could” only to send me to another place and charged me a good amount of money. Afterall my dog passed away.

Our dog needed a stitch job and after 4 days 6 of the 9 stitches fell out. After calling to schedule another visit, the receptionist implied that it was our fault for the stitches falling out despite us strictly following their orders. They wanted to give us another quote to redo the stitch. The accusative behavior and having no desire to help us was disappointing to put it lightly.

My 16 year old "baby" was so well taken care when I brought him here. The staff is always friendly, patient and caring. I've been coming when needed over the past 4 years and have never been disappointed.

They did the best they could to help save my baby. ♡ Showed up with my sick pup & they took her right in since she was critical. We had to put her down, but the staff were so kind & caring.

IN ANY EMERGENCY bypass this place and go to WestVet. This place is inept, the reception staff is beyond rude and once you walk out the door don’t bother calling when they give you the wrong meds or need follow up. Second time they’ve given poor care to my pet and at this point I’m just shocked they are at 3 stars and not 1.

We are visiting from out of state, and our little Boston managed to hurt herself. We took her to All Valley and they triaged her & added us to the virtual queue. They called us when she was approaching the top of the list and we went back. They took us to a room, assessed her injured foot, took X-rays, and bandaged her up. Every single staff member was so sweet and treated our little princess like royalty. I cannot say enough nice things about the employees & the level of care provided!

Our dog, Labradoodlesaurus Rex was tragically hit by a car last night on Meridian Road. The Good Samaritan who saw it happen scooped him up and rushed him here. From my first call to the receptionist through to when my family arrived and talked to the doc the care and compassion provided to us and our furry family member was nothing short of top notch. They did their best to quickly assess and intervene but the damage was too severe. They had him laid on a mat with blankets and even pads under his head. The vet talked with me and my wife so kindly and with personal compassion. The tech hugged our daughter as she cried. The receptionist was so kind as my wife checked out. Nothing but 5 stars here. Our family's sincerest thanks that you were here for Rex.

For a place claiming to be 24 hours they like to close at midnight... also said they were at full capacity only to find out they only said that because they close at midnight.. absolute joke