Bench Animal Hospital Boise, Idaho

193 reviews

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Reviews: Bench Animal Hospital (Boise)

All reviews (193)

Yelp (20)

Google (173)

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Tabatha45 Morris

a year ago

it was ok my birds got sick.

Faye Carlson

a year ago

I appreciate the caring attitude of everyone. Joni sure needs help early am and late afternoon.

Kenna Ryan

a year ago

Website states they welcome walk-in emergencies. From their Services page: ' If you ever feel that your pet needs emergency treatment do not hesitate to call or come in immediately. If possible it is best to call before coming in so that a team member can advise you on your particular emergency.' I called before we left to be sure because it's an hour drive. Jolene, who answered the phone was short, irritable, seemed perplexed that I was calling based on what I'd read on the hospital's website. She stated they don't have anyone for walk-ins. Humiliated, I thanked her and said we would try her suggestion of calling Westvet, at which point she hung up on me. We called this highly-rated hospital because we were already having a bad day, and walked away without help they advertise, feeling much worse for the encounter. Cannot recommend. FWIW, Westvet was not able to help us but the staff was patient and kind.

James Kossman

a year ago

love the docs and staff, they know animals more than animals know themselves.

Garrett Aldred

a year ago

Cannot believe the state you left my friends dog in after having her spayed at your facility. You people are butchers, not vets.

Alea 42

2 years ago

They regularly trim my hamster’s teeth, and they are fast, friendly, and affordable!

Darren Purkey

2 years ago

They treated my daughters pets with great care and she was very happy with the service, very friendly staff and Dr.

Jessica Van Kuiken

2 years ago

Joni was the best! She was kind, caring, understanding and fun! She made a scary experience a great one with her wonderful personality and demeanor.

Julie Dunn

2 years ago

Always prompt and sweet to my dogs. Both Drs have been great for our dogs, from puppyhood to end of life. They take the time to make sure we understand their assessments.

Aline Wright

2 years ago

Always good service and nice employees.

Amy Haehl

2 years ago

They are good people. They are out to help people not make it about money

Kathy MacLaren

2 years ago

They were fine and managed to make me an appointment but then I didn't need it. But I appreciated their help


2 years ago

Love these guys. Have been bringing our dogs here for many years now.

Evan Quarnberg

2 years ago

Great service and best pricing around

Jayme Adams

2 years ago

They saved my dog who swallowed a rock and needed surgery. They took really good of her, and I still have my best friend.

Kelli B Burnett

2 years ago

The other negative reviews are on point with this place. Unorganized, unfriendly and just a terrible experience. The lack of professionalism is disturbing and upsetting especially when I am supposed to trust you with my pet. They may be cheaper than other places but that isn't always a good thing. They say they care but they definitely don't show it in their mannerisms

Sophia Uhlenhoff

2 years ago

Great vet! Dr. Andrews has been nothing but caring towards my bunnies!

Susie Carrell

2 years ago

Dr. Anders is the best! So realistic with goals of care!

Yo GabbaGabba

2 years ago

I brought my beardie in for a check up on his tail. Dr. Andrews and his assistant were very compassionate and gentle with him-- I just wish I didn't have to pay $50 to get told what I already knew in a 5min checkup, but it's always nice to have a second opinion, so I guess it's worth it. Thank you guys! ♥️

raquel brafford

2 years ago

Great! Took great care of my bearded dragon, Havoc. And didn't break the bank!

Dian Wood

2 years ago

Our rescue dog, Misty, developed a nasty cancer in one of her toes. We called Bench right away. Our vet for years was Dr. Koob at the IHS but Dr. Koob retired so Bench was a new vet to us. We were more than pleased that the vet took extra time to get down on Misty's level and had Misty calmed down in record time. She was just frightened at being in new surroundings. The surgery was successful and all of the follow-up visits have been thorough and professional. Bench has met all of our needs and will be our new vet going forward. We recommend them highly!

Debbie Snodgrass

2 years ago

Have trusted Dr. Hunt and the entire clinic for over 50 years. Cats, dogs, hamsters, etc. Sorry doc you missed out on Willard out Black Widow spider ????. The Keith household was secure with healthy critters. Thank you so much!

damien mertz

2 years ago

Everyone at this office is incredible! I highly recommend them! And they are more affordable than other places.

Jordan Atchison

2 years ago

Love these guys! Been taking my pups here for years. The entire staff is great, they take great care of our babies!

Kellie Gosselin

2 years ago

Honest and really good w my pets. And affordable! Best vet I have been to.

Rachel Taylor

2 years ago

I recommend this place to everyone for s/n your cats. They are so friendly, caring, & go out of their way to make your pet feel as calm as could be for getting fixed. Top notch service goes out for everyone that works at Bench Animal Hospital. Thank you

Tim Rowe

2 years ago

Best veterinary experience I've ever had in Idaho. Very friendly and caring. They go out above and beyond to be helpful and considerate. To top it off, the cost is refreshingly reasonable as well.

Dorothy Q

2 years ago

Dr. Andrews is the best. Best prices around

Rick Schellhaas

2 years ago

Best veterinarian in the Treasure Valley.

jerry stenerson

2 years ago

It was great they took great care of my puppy and me.

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Bench Animal Hospital, Idaho, Boise

5402 W Franklin Rd

Business Hours


7 AM - 6 PM


7 AM - 6 PM


7 AM - 6 PM


7 AM - 6 PM


7 AM - 6 PM


9 AM - 2 PM



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