245 reviews
All reviews (245)
Yelp (93)
Google (152)
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Les Koyanagi
2 years ago
Does not open doors during mall hours.
Jen White
2 years ago
Best selection of items at the Petcos in my area. The staff are always helpful and I always like to see the kitties they have from Hawaiian Humane for adoption. Thank you for helping keep our cat happy and healthy.
Steven Tseu
2 years ago
Great selection of pet goods...ki da pricey.
Richard Cricchio
2 years ago
This is my second visit, the first time was for just nail cutting and bath. We had our dog groomed this time, this was the first time she had had been groomed so we know she wasn't the most cooperative but the groomers were understanding and polite.
gary oshiro
3 years ago
It was friendly and efficient. The discount also made the decision to make the purchase easy. This place has everything!
Esteban Garcia
3 years ago
Good costumer service the guy who help me he answer all my questions with out getting annoyed really nice they really take care of u animal or animals it's inside this shop
Denise Mazzanti
3 years ago
The grooming staff is terrific.
Sheeree Ragsdale
3 years ago
Lorea is very personable, loves Buddy! She takes very good care of him.
krazy bzs
3 years ago
Small shop but had everything I needed .
Howard Hoddick
3 years ago
Great variety of products and services for all pets.
Kathleen Moniz
3 years ago
Great caring groomers that do a great job with good grooming, calming and reassuring my dogs. I highly recommend them.
Joanna Dunn
3 years ago
Staff is helpful, courteous and patience. When I called to let them know I was there to pick up my order, the associate answered the phone promptly and brought the item out to the car quickly. It was the best experience.
Michael Bannan
3 years ago
I used a different groomer named Tanner. He was great. He did a really good job grooming my dog and cut his nails perfectly.
Maria Felix-Neal
3 years ago
Well stocked and very organized! Also appreciated the welcome hello upon arrival! Friendly check out
just me garry
3 years ago
Kevin is awesome! Knows a lot about fish. Great to have him there. Also Chris was very friendly.
Jacki O'Shea
3 years ago
I rarely rate anything above an 8. So, this is a high score in my book. This was the best grooming session my Bailey received so far at Petco. Kudos to the groomer who was also friendly and accomodating.
Rachel Sullivan
3 years ago
As a pet store, the selection is great. But more than a year later, their bathrooms are still closed due to COVID. The CDC has been clear that surface transmission is very rare. Businesses need to stop using COVID as an excuse for poor customer service decisions. Open your restrooms to paying customers.
Elle Watanabe
3 years ago
Got our guinea pig food from here as usual.
Andrea Wagner
3 years ago
Always has what we need.
DazJokahz n Dazzy
3 years ago
Nice place to shop for you pets
Bonnie Grubb
3 years ago
Love that they price match online pricing. Buy online and pick up in store gives you additional discount. They have a great variety and clean well kept store in Hawaii Kai.
Adrian Quyn
3 years ago
Friendly halpfull and knowledgeable. +
T L
3 years ago
Fast, easy to order, easy pick up
Patricia Camero
3 years ago
Lots of selection, friendly staff, wish I had more help when my pet had an accident! My hands were full and I had to clean up and throw away by myself....
Kristie Barden
3 years ago
When picking up the order the manager was extremely rude. I will probably not order from the Hawaii Kai store again.
julie percell
3 years ago
I called earlier that morning. They had what I needed, had placed it at the register and I was in and out in 2 minutes!
Carla Eppel
3 years ago
The Hawaii Kai location performed the worst cut on our Bichon Frise. We brought pictures to help explain our expectations and they were completely ignored. We will never bring him here again.
April Godbe
3 years ago
Nice people and had what I wanted
Mike Buck
3 years ago
All good but only one person at the cash registers and a pretty long line.....looked like there were other employees in the store one of them should have been helping up front
Avery Nakata
3 years ago
The employees here are very patient and understanding! My dog is shy around people, so an employee organizing shelves stepped away so I could browse without Buddy (my dog) freaking out. The store is very clean and well organized, however I wish the prices were a bit lower. Other than that, I loved this PetCo store and their company as a whole. Their rewards program is awesome and I love their grooming!
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Business Hours
Monday
9 AM - 8 PM
Tuesday
9 AM - 8 PM
Wednesday
9 AM - 8 PM
Thursday
9 AM - 8 PM
Friday
9 AM - 8 PM
Saturday
9 AM - 8 PM
Sunday
10 AM - 7 PM
Popular Hours
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Monday
Tuesday
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Thursday
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