Petco Honolulu, Hawaii

245 reviews

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Reviews: Petco (Honolulu)

All reviews (245)

Yelp (93)

Google (152)

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Les Koyanagi

2 years ago

Does not open doors during mall hours.

Jen White

2 years ago

Best selection of items at the Petcos in my area. The staff are always helpful and I always like to see the kitties they have from Hawaiian Humane for adoption. Thank you for helping keep our cat happy and healthy.

Steven Tseu

2 years ago

Great selection of pet da pricey.

Richard Cricchio

2 years ago

This is my second visit, the first time was for just nail cutting and bath. We had our dog groomed this time, this was the first time she had had been groomed so we know she wasn't the most cooperative but the groomers were understanding and polite.

gary oshiro

2 years ago

It was friendly and efficient. The discount also made the decision to make the purchase easy. This place has everything!

Esteban Garcia

2 years ago

Good costumer service the guy who help me he answer all my questions with out getting annoyed really nice they really take care of u animal or animals it's inside this shop

Denise Mazzanti

2 years ago

The grooming staff is terrific.

Sheeree Ragsdale

2 years ago

Lorea is very personable, loves Buddy! She takes very good care of him.

krazy bzs

2 years ago

Small shop but had everything I needed .

Howard Hoddick

2 years ago

Great variety of products and services for all pets.

Kathleen Moniz

2 years ago

Great caring groomers that do a great job with good grooming, calming and reassuring my dogs. I highly recommend them.

Joanna Dunn

2 years ago

Staff is helpful, courteous and patience. When I called to let them know I was there to pick up my order, the associate answered the phone promptly and brought the item out to the car quickly. It was the best experience.

Michael Bannan

2 years ago

I used a different groomer named Tanner. He was great. He did a really good job grooming my dog and cut his nails perfectly.

Maria Felix-Neal

2 years ago

Well stocked and very organized! Also appreciated the welcome hello upon arrival! Friendly check out

just me garry

2 years ago

Kevin is awesome! Knows a lot about fish. Great to have him there. Also Chris was very friendly.

Jacki O'Shea

2 years ago

I rarely rate anything above an 8. So, this is a high score in my book. This was the best grooming session my Bailey received so far at Petco. Kudos to the groomer who was also friendly and accomodating.

Rachel Sullivan

3 years ago

As a pet store, the selection is great. But more than a year later, their bathrooms are still closed due to COVID. The CDC has been clear that surface transmission is very rare. Businesses need to stop using COVID as an excuse for poor customer service decisions. Open your restrooms to paying customers.

Elle Watanabe

3 years ago

Got our guinea pig food from here as usual.

Andrea Wagner

3 years ago

Always has what we need.

DazJokahz n Dazzy

3 years ago

Nice place to shop for you pets

Bonnie Grubb

3 years ago

Love that they price match online pricing. Buy online and pick up in store gives you additional discount. They have a great variety and clean well kept store in Hawaii Kai.

Adrian Quyn

3 years ago

Friendly halpfull and knowledgeable. +


3 years ago

Fast, easy to order, easy pick up

Patricia Camero

3 years ago

Lots of selection, friendly staff, wish I had more help when my pet had an accident! My hands were full and I had to clean up and throw away by myself....

Kristie Barden

3 years ago

When picking up the order the manager was extremely rude. I will probably not order from the Hawaii Kai store again.

julie percell

3 years ago

I called earlier that morning. They had what I needed, had placed it at the register and I was in and out in 2 minutes!

Carla Eppel

3 years ago

The Hawaii Kai location performed the worst cut on our Bichon Frise. We brought pictures to help explain our expectations and they were completely ignored. We will never bring him here again.

April Godbe

3 years ago

Nice people and had what I wanted

Mike Buck

3 years ago

All good but only one person at the cash registers and a pretty long line.....looked like there were other employees in the store one of them should have been helping up front

Avery Nakata

3 years ago

The employees here are very patient and understanding! My dog is shy around people, so an employee organizing shelves stepped away so I could browse without Buddy (my dog) freaking out. The store is very clean and well organized, however I wish the prices were a bit lower. Other than that, I loved this PetCo store and their company as a whole. Their rewards program is awesome and I love their grooming!

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Petco, Hawaii, Honolulu

7192 Kalanianaole Hwy

Business Hours


9 AM - 8 PM


9 AM - 8 PM


9 AM - 8 PM


9 AM - 8 PM


9 AM - 8 PM


9 AM - 8 PM


10 AM - 7 PM

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