Cumberland Animal Clinic Smyrna, Georgia

Jonathan does a great job with my Phoenix.

Very clean, staff was knowledgeable and super friendly. I'll definitely continue to take my new puppy there for future check ups and visits. Didn't have to wait and also very clean.

Out pets are always well cared for here and they never hesitate to go the extra mile.

Great experience and excellence customer service my dog is happy

12/19 EDIT My dog was recently diagnosed with pneumonia and the office has been wonderful with getting me scheduled, answering my questions, and reviewing test results. Dr. Griff and staff helped me urgently get my dog the care he needed. I also received a call a day following my visit to check in on my dog's state. These sweet and warm touches have made me bump this review up to a 4. They do have good customer service and are thoughtful and it's those little touches that make the difference when you are dealing with a pet health crisis. I'm also happy to report that male vet I had issues with no longer works there so that is a relief. They're still too pricey IMO ...But I trust them with my fur babies' lives. --------------------------------- Friendly front office staff. Very accommodating for any special needs your pet has. Curbside service, etc. Web site and scheduling is a plus. Prices are high and continue to increase. An office visit now costs 69. The vets seem to push unnecessary tests so it all adds up. I don't even bother buying meds from them because you can find stuff for half the price on chewy. I've experienced the mismatch in price that other reviewers have. They tell you one quote and then you go to checkout and somehow it's am additional 100 bucks. Definitely get an itemized list with prices printed beforehand! As far as vets go, Dr. Reimer is my favorite. She genuinely cares about your pet and takes time to explain things properly. She can handle my anxious dog with ease and he doesn't freak out around her. There is a male doctor that I don't really care for. He has shouted at my dog and has been mean to him. My dog can read energy so if you're not nice he will be wary and stressed. I don't think that gentleman should be dealing with any fur babies that have anxiety. They take the dogs to the back now so you don't always see what was done. I don't like that. For all I know they're back there playing fetch and coming back and charging me the world for tests they didn't run. I love Dr. Reimer but the high prices have made me start to look elsewhere.

Cumberland Animal Clinic arguably has some of the lowest prices around for vet visits. The staff is always friendly and tentative. Whenever I need to make an appointment, I don't have to wait on hold and also get an appointment within the next few days at most. The staff seems to really enjoy what they do and they are always patient with my dog. I had to put my cat down and chose to come here since this is where I take my dog, and it was as best of an experience I could ask for, given the circumstances... They covered the windows on the door to make sure no one would bother us, they had warm blankets for my pet, and the vet was very kind. She walked us through our different aftercare options and gave us plenty of time to say goodbye. It didn't cost an arm and a leg either. Overall, very nice staff.

Just started going there but in the couple of visits we have had my wife and I were super impressed. We went there for an issue our dog had developed and the vet and the techs were super friendly and transparent about everything.

First time visiting and the experience was amazing. The staff was super nice to rocko and quick and fast. We have found a new clinic for our dog. Thanks guys Excellent work!

My pet had a medical emergency while we were visiting family. Cumberland Animal Clinic was able to fit us in last minute and provided better care than we get back home. Cannot recommend enough.

We have been a client for years. With 2 German Shepherds getting up there in years, we couldn't ask for a better vet than Dr. Ramos. She is understanding and patient and explains everything to us very clearly. It is obvious she is very passionate about her trade!

They are always polite and take great care of my dog. They recommended a great specialist when he was diagnosed with a seizure disorder. I love these folks!

Generally speaking this is a good veterinarian office. I’ve come here for my pet for the last 10 years. They’ve always been able to get me in at times that are convenient. I’d like to suggest as patrons you ask for itemized lists before they begin examining your animal. They like to talk quickly and hypothetically about what your animal may need without the same level of transparency about how much it will cost or when you’ll get your results. I’ve had to call them for results before. They say, “we’ll call you if there are any issues.” I think I should be provided with documentation one way or another rather than being left to wonder if the service I paid for actually got sent off or if they are in a pile in the back of the lab. Today I had to ask the tech, after we “agreed” to a treatment, that still needed to be approved by the vet, how much it would cost. Cost should have been just as much of a conversation as the labs they were going to do. She says $297. I authorize her to move forward. They perform the services. When I got ready to check out the bill was over $410. At this moment it became a her word versus mine, unwinable situation. I know what I was told but I didn’t have a list of services to refer back to. We ultimately discovered that she had combined a service that resulted in the increase and did not mention the price difference. The doctor told me that the services were included in the quote, but she was not present when I was told $297. Given pet expenses are often unplanned, I think it’s important for me to know the cost of the services, in the event that it impacts how and what I choose to prioritize in terms of my pets care. This was not a small difference in total. I wish I could say this was the first time that I felt like I’d been swindled at this clinic. But I just encourage all who go there to ask for itemized lists or quotes that are on the high end to avoid surprises. This may be the last time I take my pet to this establishment. Not only for this reason but also because we’ve moved further north. And this experience did not help.

Took my oldest baby girl to CAC on 10/8/21 as this was her first visit. She was diagnosed with diabetes. Naturally, I was very distraught by hearing such news but Dr. Ramos and all the staff at CAC was very attentive to what I was going through. They were extremely busy that Friday but the service did not lack in any way what so ever. I felt secured and confident my baby girl and myself were in good hands. I'm very grateful I brought my cat into CAC to be seen by such a loving staff. Thank you for all your help.

My dogs have been clients of Cumberland Animal Clinic for many years and I would not have it any other way. The staff is friendly and professional and the doctors are very knowledgable and caring. My dogs are in very good hands there.

Friendly and helpful staff that didn’t seem to be hurrying me when I was asking lots of questions!

We were referred to Cumberland Animal Clinic. Dr. Ramos was very knowledgeable and immediately set us up to come in the next day, Saturday. She made sure Dr. Griff knew what was going on with our baby. We were very nervous for our pet, Tetsuo. Dr. Griff called me after we dropped him off to let us know what was going on with him. Also, the young lady (I think Roxy) at the front desk and the young man who was the tech there (Jonathan?) were both amazing, kind and sympathetic. All around top notch service that made us feel calm and comfortable with leaving our baby in their care. It was our first time there and I highly recommend them. Just a really great team that seemed to work really well together.

There was a mix up and my appointment wasn’t scheduled but the staff were so accommodating and squeezed me into their schedule. It was my kittens first time ever going to a vet and she was very nervous but Dr. Bailey was so sweet to her and gave her lots of treats. It was a great experience and I definitely trust them for future visits.

I am very happy with the care my pet receives at Cumberland Animal Clinic. I really appreciate the Doctor's interest in my pet and how the clinic associates take the time to explain what is going on with my pet in a way that is easy to understand. I have been going to the Cumberland Animal Clinic since 2017. I moved to another city in 2020. I still return to the Clinic for all pet care services and have absolutely have no intention of going anywhere else. They are the very best.

This is a friendly and well managed clinic. I've been taking my hound dog here for years. What I like is how the Vets don't try to sell you a whole grocery list of unnecessary things and treatments just to make an extra buck. If they can tell you where to get something cheaper, they will. Every ailment my dog has had they've been able to cure. They care a lot about your pet and you as the customer. Don't depend on walk-in's in my experience, they are very busy but can usually see you within a week. It's not a drawback, just a testament to the job they do so well because so many people trust them with their pets lives and well-being.

Could not have asked for better care of my senior dog. Within hours of getting her home, I saw that she was truly feeling better from the care she received!

Very professional, with great care to both human and animal ????

Dr Tison does not work there any longer. However, the vet care is caring and knowledgeable.

Once again Dr Riemer and Cumberland Animal Hospital did a fantastic job taking care of my furkid. They never fail to impress me with their professional skills and personal concern no matter what the issue. Kudos to them for caring as much about my pets as i do.

Everyone was very friendly and the doctor answered all my questions explained anything I didn't understand

Very friendly and thorough. Did a check up call the next day to check on fur babies ❤️

We just move into the area a few months ago and haven't established with vet yet. Today my dog got injured at the dog park and needed to be seen right away. They fit us in and with xrays. Very clean and super friendly. We found our new vet.

I trust them with my pup. She’s been going since she was 7 weeks old and she absolutely loves it. It’s not often you find a vet that your dog is actually excited to go see!

They have a great online tool to schedule appointments. Staff is always very helpful and has been accommodating on rescheduling dates. My go to pet care for my cat and dog.

I booked an appointment for a wellness exam for my dog, who had been there since he was a puppy. During the last wellness exam I asked for the 3 year rabies vaccine and was informed I couldn't get it until next year. On this visit I was again informed that I couldn't get it as it had to be given BEFORE the other one expired. I asked for clarification and to see where it stated that in the law, the Dr. left the exam room to get it and never returned. I waited for 15 mins ( after already waiting 20 mins for my appointment) and then a tech came back and said they would email it to me and the vet "had an emergency" to attend to ( complete lie) and didn't finish my visit- no exam, no bloodwork or vaccine- just walked out because I wanted my questions answered after I had been there for an hour. Then the tech was like -oh you still want the exam, all the other Doctors are "busy". What? I booked an appointment and this is how I get treated? I will never go back and will warn everyone not to waste their time here. All they care about is pushing unnecessary vaccines and dangerous drugs on your dog. I want to update and let everyone know I looked into GA laws and there are no restrictions on the 3 year Rabies vaccine ( which is exactly the same as the 1 yr) so this Dr. lied and made up restrictions. I was able to get my dog a wellness exam and the 3 yr Rabies vaccine at Paces Ferry Veterinary clinic today. I highly recommend them as they listened to me, gave me TRUTHFUL answers and did what I wanted & thought best for my dog.

First time here and the staff is very friendly. Quick service, professional, and smiles behind the masks.