Von Trapp Animal Lodge Savannah, Georgia

37 reviews

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Reviews: Von Trapp Animal Lodge (Savannah)

All reviews (37)

Yelp (5)

Google (32)

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Garrett Wreden

a year ago

The team at Von Trapp Animal Lodge is exceptional. Excellent service, care and professionalism. If we could provide 10 stars on this review, we would!

Caroline Wreden

a year ago

The staff at VTAL are so caring and compassionate for animals and it shows❤️. My fur babies are always well taken care of and have a blast!

Rosa

a year ago

I have two American Bulldogs who have been to training and we live on 5 acres so they have plenty of exercise. We wanted to make sure they had time apart and socialize. We took our female first everything seem okay at first , got the camera subscription so I could see her . All I ever seen was her lock up with a bunch of dogs . Never in the pool or any kind of interaction. She got where she didn’t even want to get out the car. Now my male whole different story. Went for temperament test , he was shaking and I told the young lady he was nervous . I think he thought he was at the vet which he is petrified of, oh no problem he would be fine. I get a call not even 15 minutes to come get him , and was ask to come in he was growling at the owner , now my dog has NEVER growled at anyone kids and people can do anything to him and he is just laid back. We have friends that bring dogs over to play and they have a blast. So not sure other that throwing him in a pen with other dogs and being scared and not sure what she did to my dog ! But I would say be very cautious

Danielle R.

a year ago

Awesome staff! Milo loves daycare and comes home tuckered :)

Jenny Bromley

a year ago

Left our favorite family member here over the fourth and they took excellent care of him! Highly recommend! Loved getting to watch him play and swim on the app. The staff were attentive and kind. And as a bonus we got pictures of him dressed in his july 4th best! Thank you VTAL!

Patti Rahl

a year ago

I have two large dogs who stayed last week. I picked them up the other day and we have several problems now. Chewed up paws which I think is from the AstroTurf and possibly the heat. One is barely eating will not go outside to pee and severely anxious. She has an inflamed urethra and is going to the vet today. The other has a wound on the side of his face and also will not go outside to go to the bathroom. For $1100 I would have appreciated more attention to how they were doing. I received no notice of any issues. I hope they adjust back to their routine but I will never send my dogs here. In my opinion, they have too many dogs at once and couldn’t possibly manage the attention an animal needs.

Jamie Cason-Farmer

2 years ago

Trixie, an American Staffordshire terrier, was denied to enroll in daycare with her cousin due to her breed. My husband and I called a few other places and they as well denied her. Finally, VON TRAPP, was open for business & she was accepted with open arms! ???? We were so relieved and grateful as we don't have much backyard room for her to play around plus we didn't want to cage her when we went to work. Not only did Trixie get to go to daycare but she got to go to a brand new daycare with a variety of dog play areas. Great price for value of service, you may watch your dog at any time using their app which shows live camera feed throughout the entire facility. Professional dog staff trained, experienced, and will give you suggestions, if you ask! Highly recommended!

Uncle Roger

2 years ago

We brought our ~11 year-old chocolate lab here last year after he suddenly lost nearly all mobility in his back legs. Before that, we had taken him to one of the doggie daycare places in Savannah for years, until he came home limping one day and we decided regular daycare was no longer tenable for him (but hadn't found an alternative). I went to the initial rehab assessment terrified, expecting to hear that he was too far gone for therapy and rehab. But over the next weeks and months, Betsy and her staff were able to dramatically improve his movement and function through water treadmill work, acupuncture, and laser therapy, among other things. Then they kept him at a nice cruising altitude of mobility for a dog of his age, enhancing his quality of life for the last months of his life. They do regular daycare here as well, but if you have an older dog that can no longer handle that kind of thing or has mobility problems, please do yourself a favor and bring them to Von Trapp for rehab services.

Tad Duncan

2 years ago

We have a 2-3 year old rescue kitty with epilepsy and have not gone on an overnight trip due to her medication needs since adoption. They also offer canine boarding and day-care. I easily reserved a space online for her, but then contacted the facility with additional concerns (crazy cat dad here). The staff was extremely caring and attentive to my concerns and obviously well invested in my cat's one night stay. Every communication was responded to quickly and they even sent a picture of our cat! I had a concern after pickup and Ms. Von Trapp called me personally. I believe her care was top notch. Before covid-19 I have seen the facilities and they are SPOTLESS and smell great! Staff is awesome. I've been a vet tech almost 20 years and this is hands down the best facility in the city. Call them today!

Shantelle Yacono

2 years ago

Everyone is great and they truly love the animals. My girl gas been going for a few weeks and loves it. She plays all day and I love that I can check in on her through the webcams. I can't say enough about the facility and the staff. It's …

Amanda W

2 years ago

My puppy has gone to daycare twice and loves it. I feel very comfortable letting him go and play. The play groups are closely monitored. Theres a pool the dogs can play in and all around is a great time for them. Raquel and staff are great. …

Bryan Brickson

2 years ago

My significant was on vacation next week and I need a place to take our dog Mia to. We were lucky to find Von Trapp and let me tell you Mia loved it the entire week last week. Betsy, Raquel, and their staff are amazing. The facility is clean, they're responsive, and we can't wait to bring her back soon! Thank you all!

Cheyenne Kohl

2 years ago

Our dogs LOVE going there! The staff there is amazing and treats the dogs like their own! They go above and beyond to provide the peaceful mind that our fur babies are taken care of! Would highly recommend to anyone!

Chip Lewis

2 years ago

We LOVE this place! Very clean! Very friendly staff! Our dog Louie would live here if we would let him! HIGHLY RECOMMEND! ????

Jessica Mace

2 years ago

The staff was AMAZING. This was the first time boarding my dogs and I was very nervous. I was able to view the dogs through a camera and see they were calm which really eased my worries! Every time I called the staff went above and beyond …

Kathleen Brown

2 years ago

We have boarded our dogs overnight and for daycare since Von Trapp opened. They have delivered high quality care and service since day one. This week I had a medical and personal emergency and needed them to keep the pups on short notice. …

Laura McAliley

2 years ago

There just isn’t anywhere that the staff treats these doggies better! You can leave your animal babies here knowing they will be safe and happy.

Sean Duffy

3 years ago

It's the only place where my dog doesn't try to bolt for the door. She really likes the place and so do we.

Monica Lopez

3 years ago

This place is awesome! We have boarded and put our dog in half and fully day daycare multiple times and he absolutely loves it. As soon as we pull into the parking lot he is freaking out in the back of our car. The gals at the front desk …

Mike

3 years ago

We love Von Trapp! The staff is amazing and our dog is always well cared for. Top notch facilities.

Martha Sosebee

3 years ago

I have always had a hard time going on business trips or vacation because I was always afraid to leave my 3 fur babies somewhere or hiring a housesitter. I'm so happy to have found Von Trapp Animal Lodge and what a relief. The Lodge is …

Katie Messinger

3 years ago

I can’t say enough great things about Von Trapp! Our cat Whiskey was boarded for the first time over the holiday and we will most definitely be taking him back in the future. I would check in on him via the webcam in the cat atrium and i …

Julie Mobley

3 years ago

This facility and staff is AMAZING!!!!!! I can't say enough about how happy we are that we found Von Trapp . We just moved to Savannah a week ago and since adopting our cats 4 years ago we have never boarded then ....so we were a very …

Julia Grant

3 years ago

Having just moved from Rochester, NY to Savannah, finding a good place for my rescue hound Maggie Mae to socialize and get attention was on the top of my list. The team at Von Trapp has been wonderful to work with, the facility is amazing …

John Trent

3 years ago

These folks are simply amazing!!!!!! They always go above and beyond to help. Thank you Von Trapp. The Trent’s

Gina Grace

3 years ago

This Lodge earns excellence on all levels! I drive from Richmond Hill and would drive further! The staff: friendly, full of knowledge and efficient! The facility: spotless, perfect lay out, and has a pool! The services: I'm trying them …

Blake Stevens

3 years ago

The staff is awesome! The facility is clean. We feel very good about our pups care while he is there and he LOVES going!

Ryan Fulchi

4 years ago

Fantastic experience at the lodge. Very clean facility and the individual care was first class.

Lynda Bedard

4 years ago

Immaculate, helpful and friendly staff, great hours. While passing through my husband needed immediate hospitalization. I couldn’t leave Suzi, my active Bichon, in the hotel room while I stayed the day at the hospital. I was able to …

Kelly Sullivan

4 years ago

We absolutely LOVE Von Trapp Animal Lodge! We tried a few other places in town before finding this gem and it is honestly like the Ritz Carlton of pet lodges. We have been bringing our puppy here since she was 4 months old and have always …

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Von Trapp Animal Lodge, Georgia, Savannah

6500 Waters Ave

Business Hours

Monday

7 AM - 7 PM

Tuesday

7 AM - 7 PM

Wednesday

7 AM - 7 PM

Thursday

7 AM - 7 PM

Friday

7 AM - 7 PM

Saturday

8 AM - 6 PM

Sunday

8 AM - 6 PM

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