336 reviews
All reviews (336)
Yelp (18)
Google (318)
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Elisa Perez
2 years ago
Never going here again, my dog was butchered so badly. I paid for a bath and trim and she didn’t smell or look like she was given a bath. Her haircut along her back was very uneven along with her paws. They also never called to tell me she was ready.
Ken Richie
2 years ago
Though I didn't find the dog food I was looking for, Petco has many other good products. The staff was helpful and pleasant.
Stephanie Roschel
2 years ago
Staff was wonderful, they helped us qith everything we needed to know about the bearded dragon my fiancée wanted.
Aimee Sharpe
2 years ago
Tammy went above and beyond to help me! She was full of knowledge about products, promotions and how the app worked! She smiled the entire visit! She deserves 10 stars!!!!
T Batch
2 years ago
Good selection and there were some good deals on pet food. I recently purchased some of the Petco Whole Hearted cat foods and they are a big hit with my cats. The store was clean and well organized too!
Samantha Lindsey
2 years ago
Very unhappy customer. Took my dog to get groomed and found out after they finished grooming him that the price had gone up. I asked the cashier why I was charged extra and she said it was a "material handle/disposal fee". I pay $54 my dog to get groomed. He is 10 pounds so I feel that $54 is too high to begin with but to add $2.99 more on top of it is ridiculous! Then to add to it my dogs hair turned out terrible. There was still hair in his paws, his eyelashes were way too long, and the inside of his ears as well. I had to fix it when I got home. It's bad enough to pay that price but to also have to fix it myself as a paying customer is very aggravating. Will be looking for a different place to take my dog to get groomed.
LG Stylo 6
2 years ago
Grooming department is not good here. They keep going up on their prices for absolutely NO reason. Their just being greedy, thats all there is to it.
Kayley kat
2 years ago
Better than Pet supermarket. The manager, Alex, at Pet Supermarket is not knowledgeable and doesn't care.
Jeffrey Wilson (OceanRockN)
2 years ago
The grooming department was excellent. They took very good care of my do Duke.
Ben Hovan
3 years ago
I went into the store to look to see if they had any cats for sale actually just kittens they do but they want $100 each for them which is out of my ballpark for a stray animal that they got and this is the one by River City when you walk in you'll see a whole bunch of plastic cups with fish in them I would say seven 75% of them were dead but they still had them on them the shelf for sale they need to pay attention to what they have for sale
Delores Strauder
3 years ago
The employees were very helpful, kind, the store was stocked very good and very clean.
joe horvith
3 years ago
Looked for a cat perch
Alyssa Pickett
3 years ago
Terrible terrible terrible I will use another pet store. Bad service - use somewhere else, they will makw you order on your phone and wait 40 min for pick up instead of incompetent staff ringing you out as they're paid to do. all while they hang out chit chat and stay on their phone.
Bella Sole
3 years ago
Very clean store and Hailey likes visiting the store. She knows her bag of food.
Katherine Lamar
3 years ago
The employees decide whom they will wait on and whom they want and they only treat certain ones rite. I want be returning there.
Michele Fourman
3 years ago
Not a fantastic nor horrible shopping experience. Found the litter I was looking for, but, checkout line was extremely slow with only one cashier ringing people and two other employees hovering around here instead of opening the second register. ????
Timmy Cannon
3 years ago
We love the store layout. Amber the groomer is awesome with our Cardo. Everyone is so nice.
Carla Gaines
3 years ago
Expensive. All we needed was a hard bone for our dog and it was over $9 for ONE
Charissa Huntzinger
3 years ago
Bought some toys for the fur babies!
crystal jones
3 years ago
Staff is always friendly, in and out quick.
Dary Burgos
3 years ago
Really appreciate all information employers gave me about how take care of my Ferret I buy it this day. So kindly
Lori Davis
3 years ago
Everything ive needed y'all are always there for me, Thank yall so much.
Marie Ackary
3 years ago
Very friendly && professional. Charms the animals during grooming
Patricia Knisely
3 years ago
My dog is on a special diet, and salesgirl offered substitute food until his food gets delivered.
Rhonda Goulet
3 years ago
The store is always clean. The employees are very pleasant, knowledgeable and always there to help. I only buy fish right now but will be getting a puppy soon and will be bringing her in to buy the necessities.
Tom Austin
3 years ago
Prices are higher than Pet Supermarket and Tractor Supply.
Charlotte
3 years ago
Great pet store! Helpful friendly staff.
H Je
3 years ago
We live in Jacksonville near the airport. We are not to fond of Petsmart so when we are in the neighborhood which is mostly on the weekends, we love to shop with you guys. Thank you for the great service ????
Kathy Nease
3 years ago
Never, ever have other brands or types of food except for their own Petco brands. Very frustrated with their lack of choices!!!
Neika Blandshaw
3 years ago
They were good. My dog haircut was so cute.
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Business Hours
Monday
9 AM - 8 PM
Tuesday
9 AM - 8 PM
Wednesday
9 AM - 8 PM
Thursday
9 AM - 8 PM
Friday
9 AM - 8 PM
Saturday
9 AM - 8 PM
Sunday
10 AM - 7 PM
Popular Hours
Monday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Is this your business?