PetSmart Valrico, Florida

160 reviews

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Reviews: PetSmart (Valrico)

All reviews (160)

Yelp (7)

Google (153)

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melyssa f-z

a year ago

Way way too many options for me to decide which is a good thing I guess. First place I've seen actually stocked with cat food in the last few months although they were missing certain brands multi packs so I did have to go with a lot of individual cans this month but it was grateful to at least have some variety and at least have some stock I will be back to explore the store more but I had to stay focused in order not to spend too much money. Prices were reasonable. Store was clean. The layout is very clear due to the signs. Last but not least the checkout employee was very amazing and kind. Definitely will be back for next cat food run

Al L

a year ago

Always a great experience. I used the curbside pick-up recently and really liked it. It's a great option if you are driving home and don't want to stop. They brought my items out quickly and it saved me so much time.

Stephanie Osborn

a year ago

Great store always stocked up friendly staff

Steven Hayes

a year ago

I’ve gone to PetSmart stores for as long as I can remember, and they have just about everything… that is for cats and dogs. The employees are not at fault, but stores sell items that are unsafe for small animals like cages, cotton toys, etc.

Mary Brunjes

a year ago

I rescued a kitten. Great experience.

Jeffrey Lentz

a year ago

Staff is very helpful we are buying feeder fish for our Oscar thank you PetSmart

Jacquelin Jia

a year ago


Edison Carter

a year ago

Cant be bothered to do their job.

Cody Murphy

a year ago

Great selection and customer service.

Brandon Roeder

a year ago

Lazy, apathetic staff that cant be bothered to fix their own mistakes.

Barry Kroon

2 years ago

They skinned my dog and hurt him real bad

Christine Kirkland

2 years ago

Always helpful staff, great prices on reptile dog and cat supplies

Molly Keaton

2 years ago

I took my daughter here to purchase items for her turtle habitat. Rylie (I believe) was amazing! She was super knowledgeable and helpful. She made sure we had everything we needed without trying to oversell us. We will definitely be back for future supplies!

Patricia Atkins

2 years ago

Didn't have what I needed experience was nice

Victoria McCauley

2 years ago

Brittany in grooming is the best! She groomed my mini schnauzer yesterday. So happy with how great he looks, you can tell he feels so much better too! He’s so happy. She was very patient with him, he’s not the easiest boy at the groomers but she did an amazing job and took great care of my sweet boy! Couldn’t be happier :) will be back in a few months!

Amy Verble

2 years ago

Return process after ordering online was easy. Just make sure to take your packing slip.

Charles Robertson

2 years ago

Bought tropical fish, the salesperson was knowledgeable and personable. Good experience.

M Otte

2 years ago

I bring my 2 Yorkie there. They have groomers that do excellent jobs and others that seemed to rush the cut and it does not look up to par. I do like the cuts and they usually are good at calling me within 3 hours to pick them up which I love. So for the customer service I give a 3 star but for the great cuts I’ve received from some staff I give a 5 star.

Jeff Allison

2 years ago

They take good care of our dog, Guinness

Jessica Rodriguez

2 years ago

Love taking my dog here

Kim Owens

2 years ago

Clean , variety of foods for dogs, cats etc. Very friendly & helpful employees

Norman Fry

2 years ago

Great place to purchase your pet supplies!

Sue Langwell

2 years ago

Very happy with my dogs groom. Lorena did a fantastic job ????

Bob Pupillo

2 years ago

Organized and clean. Well stocked and easy locate product.

Colin Abbott

2 years ago

Regular location to buy dog and cat food. Very friendly staff and helpful with pet food questions

Marys Art

2 years ago

Best PetSmart around! Lithia Pincrest Rd! Knowledgeable staff!

Tammy Charlton

2 years ago

The staff is very friendly. I'm new to the area and I was looking for a pet store near by because we have a bearded lizard, and a bird. I'm glad this is the one closest to my house. Claire helped us out. She was super knowledgeable and knew things you wouldn't expect the average pet store worker to know. The cashier greeted us right when we walked in. Every person greeted us with a friendly smile. Will definitely be back.

Davis Wang

2 years ago

I was 10mins late for my dogs grooming appointment and lady was rude and said we would have to reschedule because we were late. 10mins late and given attitude? Even though they clearly weren't busy and was standing around chit chatting. Things happened, traffic, life, etc. 10min late and given rude service and attitude? Zero staff training on customer first and friendly. Taking my business else where.

Stephanie Barfield

2 years ago

My goto for all my pets needs

Daniel ilias

2 years ago

CAUTION! They sell sick animals here. I bought a baby bearded dragon here because my 6 year old dragon got loose and ran away. Just in 2 and half weeks the dragon died. This store will not exchange the animal or credit your account. No sympathy. On the other hand they tried to sell me another one lol. What jerks. Especially the guy named Jorge that laughed when I said my pet past away. Shame on you.

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PetSmart, Florida, Valrico

3313 Lithia Pinecrest Rd

Business Hours


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


10 AM - 7 PM

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