120 reviews
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Yelp (6)
Google (114)
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robin owens
2 years ago
Nice clean office, friendly knowledgeable staff. Dr ruff's pretty good himself.
Sharon Davis
2 years ago
Do not go to this vet.very unprofessional Very unpleasant Wouldn't give me the time of day She looked at me like I was the scum Between her toenails. terrible people
A Chaplik
2 years ago
Dr. Ruff is one of the best veternarians out there and truly cares about what's best for your pet. I had my dog put down today and he made sure she went peacefully and painlessly. The staff are always very kind as well. I wouldn't take my pets anywhere else.
Jacob Covey
2 years ago
It was good experience we got help right away and the vetenerian was very helpful
Jeannie Just
2 years ago
Staff and Dr are extremely friendly and helpful. Doctor Ruff is accommodating and knowledgeable.
Kathleen Graminski
2 years ago
Both Dr. Ruff and Dr. Santiago are very patient with my pup and both take time to explain any concerns and answer all of my questions.
Melannie Stone
2 years ago
Everyone who works here is awesome and friendly.
Briana Cunningham
3 years ago
Love this place. My dog is taken good care of. Professional and sweet.
James Tucker
3 years ago
This is one of the best vets in the area. My puppy loves the staff and they are always so nice and accommodating.
Josh Polenz
3 years ago
Fast and thorough fixed my baby right up
Danielle Jackson
3 years ago
BEST DOCTOR ! MOST CARING DOCTOR ❤ the whole staff are just the most caring ladies ! Very very clean ! I always take my baby here !thank yall for everything
Lynn Barrett
3 years ago
Love Dr. Ruff and his staff so do my fur babies
Pamela Tadlaoui
3 years ago
Dr. Ruff was wonderful he helped us to understand ways to help our cat be healthy. The staff was also great.
Rachelle Tandy
3 years ago
Wow! So pleased with this friendly, knowledgeable, compassionate pet hospital. Luckily they were able to fit in our kitty after a cancellation. We relocated here and did not have a vet established yet. This place came highly recommended and now I see why! My only recommendation to viewers would be to call ahead of your needs bc they are booked and busy 3-4 weeks out. Don’t take this as a frustration point, understand that this wait is because they take a full 30+ minutes with their clients/fur babies to ensure the owner feels empowered to care for their critter and all of the owners questions are answered. We will be back for all of our animal health needs! After a slightly invasive visit for our kitty I expected him to be under the bed for the rest of the day… here he is calm and comfortable after Sophie and Dr Ruff took such good care of him!!
sharon kelly
3 years ago
Dr. Ruff and his crew are true animal lovers, ala
Sarah Gregory
3 years ago
They were amazing kind and patient with my dog he was so nervous and scared and they handle him so kindly it was magic!
terry bradshaw
3 years ago
Great vet and staff they actually care about the needs of your pet first. Not just how to get into your wallet like some vets in the area. Waiting area and back offices spotlessly clean. I dont think you can go wrong here. It's not worth taking a chance with another vet when you've found the right vet you know it. Just a recap two years later and our dogs got congestive heart failure. I can tell you that Dr Ruff sincerely cares about animals and their owners as they go through the toughest time an owner will have with their pet, the end of their lives. Id never go to another vet with any future pets. God bless Dr Ruff and his staff.
Bryan ferns
3 years ago
Love this place ❣ Best people ever... I recomend them to everyone ????????
John Noble
3 years ago
Always great, friendly, and helpful service!++
Michelle Flood
3 years ago
Dr Ruff and his staff are the BEST, we highly recommend Bay Animal Hospital.
Rhiannon Hall
3 years ago
We used to take our pup to a vet on the beach and I was satisfied for the most part. When we moved to town I asked for recommendations on a new vet and no one suggested this place. I took a chance anyway and I'm so happy I did! Dr. Ruff and his staff have exceeded my expectations. They genuinely care about creating a relationship with you and your family! Dr. Ruff is super knowledgeable and wants you to understand everything about your pet. They are reasonably priced as well. 1000% percent recommend!
Sheryl Calidonna
3 years ago
Very timely. (Covid) When I arrived, I texted I was there, and they came to get me and my puppy quickly. Super nice and helpful with my questions.
Dabney Timmerman
3 years ago
We truly love this place and the people. They care as if you pet is theirs. The staff is very knowledgeable and so caring; they make difficult situations much easier. God bless them!! We want take our pets to anyone else!!
Dolly Yarger
3 years ago
Rude people would not take anything to this place
Alyssa Rachelle
3 years ago
First of all, my babies have never been patients at this establishment and even so, this staff went out of their way to help me find my baby. I lost both of my dogs for roughly 48hrs for the first time ever, and truly the most horrifying experience of my life. I notified the vets in the area, this being one of them, hoping by chance if my poor babies were hurt and they took them in, they would notify me. I spent every single of those hours they were lost searching for them. We found one quickly, but the other took some time. He is a special needs dog and is very very scared of most any unknown stimulation. I got a call from one of the employees on her way to work saying she saw my baby boy and tried catching him to no avail, quite far from our home I might add. However, if it wasn’t for this staff member to go out of her way, to pay attention and care enough to call, I wouldn’t have my baby back today. I am forever thankful and indebted to the staff and this particular employee. Your kindness and care speaks volumes. Thank you so so much.
Pam Shadix
3 years ago
Don't go there now. They are too short staffed to see any new animals. Doesn't really matter how clean or friendly they are if they won't over extend themselves to include emergencies.. very disappointed..
Ray Leach
3 years ago
Dr. Ruff and his staff are incredible. Even though they are across town from where I live in Lynn Haven, their obvious concern and care for my furbaby keeps me going back. Jane Leach
Patti Waller
4 years ago
Best place for all fur babies
Robertson April
4 years ago
Amazing as always ❤ best vet in bay county ty
Richard W
4 years ago
We are foster parents for cats and we love Bay Animal Hospital because they show compassion to the cats and are always friendly to us.
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