63 reviews
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Yelp (17)
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Ana S. Gomez
2 years ago
Gracias por tratar a my baby como lo que fue un ser viviente y darle un servicio excellente. Estoy muy triste por la perdida pero cuando recogi las cenizas me senti mejor porque fueron bien professional. Muchas Gracias y Bendiciones! ❤????????
Kimberly Anne
2 years ago
I am so grateful for the experience I've had at Pet Heaven. I recently had to put my 16 year old lab to sleep and it has been so difficult to deal with. Ileana guided me through the whole process and I was at ease knowing that my beautiful girl, Darla, would be treated with love and respect after passing. Ileana was very kind and comforting, I was able to cry and she hugged me. It was so nice having someone understand what I'm going through and share their experiences . Everyone in the office was so attentive as well! I had the large river rock with Darla's paw print done and it was absolutely gorgeous! The journey box and necklace were beautiful. Thank you Ileana and Pet Heaven for such a peaceful experience. I would highly recommend Pet Heaven for your beloved pets, they will be in good hands.
Nancy Ruiz
2 years ago
In enlightment of the previous unpleasant experience, the owners of Pet Angel, reached out to me. They sincerely devoted, to the pain the whole situation caused. The results were amazing, more than I ever expected. Now I'm deeply happy that my beloved Munekita totally received the Memorial that she deserved. I thank God for having honest people whose hearts can be reached. Thank you deeply from my heart to all involved in the greatest gift of true love abs care to our pets who are meaningful members of our lives.
Abbey Glaser
2 years ago
During such a hard time, this Company delivers their services with dignity and grace. They go beyond expectations. Thank you for understanding your audience and over-delivering your services. You do not get to say this very often with many companies.
Maggie Rosell
3 years ago
I have three of my Chihuahuas the the dad in the middle and a son by each side. It was when Sergio was there i dont know if he's still is. I'll never forget the care and attention they gave me. I spent a long time with my babies there. Incredible they looked as if they were sleeping. I did not want to leave and separate from my boys. Thank you to Sergio and all the staff. Many blessings to you all. I have to go pass by and take flowers to the kids. Thank you for your amazing attention and care. Maggie
Gena Raymond
3 years ago
I received my dog’s ashes today and I was so pleased with the thoughtful, dignified, and beautiful presentation and all the details.
wendy mutnick preciado
3 years ago
I am a senior citizen that buried my beloved dog more than 30 years ago at Pet Angel Memorial Cemetery. in Miami, Florida. My pet was a 6 pound miniature poodle. For 30 plus years I have paid the annual maintenance fee. This year the maintenance fee is $70.00. Over the years I have paid more than $1,500.00. Now the perpetual fee is $900.00. I asked Maureen what will happen to my pet when I die and there is no one to continue the payment. Very coldly and matter of fact she replied that my pet will be exhumed and his remains will be disposed of when no payment received. I tried to explain that I have exceeded the perpetual amount but there is NO RAINBOW BRIDGE for my beloved dog.
Stephanie Collazo
3 years ago
They are amazing! During a tough time they know how to make you feel like family and guide you through the steps needed to be taken.
Sammy Samuel
3 years ago
I am so grateful for the services the center have given to my partner and I. The staff were so helpful and kind throughout my experience with them. Thank you for your care.
Ron
3 years ago
Very professional workers and supportive towards your loss.
Robert Alvarez
3 years ago
Thank you for helping us with this transition and making it a pleasant experience.
Nicole
3 years ago
Maureen, went above and beyond our expectations by organizing the whole cremation process and allowing us to say goodbye properly to our baby at the center. We are so happy with our hair clipping and urn. This service gave us the closure we so badly needed while also allowing us to remember our special Lala forever. Thank you so much for everything through this difficult time.
Nichole Ginsberg
3 years ago
Changing my review because of the helpfulness with an issue.
Lina Chia
3 years ago
I didn’t receive much in the way of sympathy. Seemed more like a business to them, oh well. I Ordered a specific cremation box and received my cat in a completely different one than the one I chose. Took me forever to find the place. I called the establishment first and told them I was on my way. They said sure come over. I had googled there address. Turns out they had moved due to a fire. Would have been nice to have known that while speaking on the phone with them. CHANGE your address on google ! At least inform people when they call. I had to drive over an hour long with my deceased cat.
Dayan Martinez
3 years ago
Great service. Very caring staff.
Adriana Torres
4 years ago
Our family has used the Pet loss center several times throughout the past few years. Recently, we had to put down our retired Military Service K9 Sandy and the center was very kind and professional. The best part was that the place is quite, peaceful and extremely clean. The cemetery is beautiful and well cared for and the staff is fantastic.
J O
4 years ago
Excellent service. There isn’t a better place that shows compassion for your lost loved one
Jesus I
4 years ago
What an amazing organization, thank you for helping us in these difficult times . Thank you so much for the love and support.
Jorge Lopez
4 years ago
I just had to put my beloved pet to sleep. The staff at the Pet Loss center were so caring and understanding. They were patient and helpful with all of my concerns. They allowed me to have a viewing and follow my pet to the crematory. The level of cleanliness and professionalism were truly 5 Star. I highly recommend this place to everyone in need of this service. Jorge Perez.
Lauren Kennedy
4 years ago
I lost my beloved cat Miss Nibbles two weeks ago at the age of almost 18 years old quite suddenly. Advanced Veterinarian Clinic in Davie arranged for her cremation with The Pet Loss Center. This past Saturday I picked up her ashes and I was simply amazed at the beautiful package I received. Not only did I receive a beautiful box with her ashes, but I also received a lovely booklet with poems and stories which contained locks of her fur, a clay imprint of her paw and a beautiful certificate honoring Miss Nibbles. The staff at Advanced even took the time to write us a personal card expressing their sadness at our loss. I was simply blown away. Thank you for your compassion and caring at this difficult time. You are truly wonderful!!!
lenin garcia
4 years ago
I recently took my dog to the pet loss center in Miami. the staff was extremely caring, professional and very empathetic to my family's needs. When I received my dog's ashes it was presented in a beautiful package and done with great pride.I cant say enough about them, they are outstanding!!!!!
Leonard Jacobskind
4 years ago
During the first time my wife and I met the Pet Loss Center one year ago, they truly understood how much our pet meant to my family and I and to ensure she would be taken care of and honored in a special way. Her ceremony was beautiful and the keepsake items they gave us were so special. Overall, I highly recommend The Pet Loss Center if you are looking for a place that truly cares about the loss of your pet and strong customer service from its staff.
Lisa Schnorf
4 years ago
Amazing staff working in your marketing department here. I was contacted back within 10 minutes of messaging you guys. You worked tirelessly to get rocko home to his dad. We are truly thankful that he got back to his owner.
Lori Kidd
4 years ago
Professional and compassionate from our first phone call. We chose the going home urn for our precious Penelope’. Absolutely beautiful and high quality. The information packet that came along with it was beautiful as well. I wish you and your family strength and courage during this most difficult time. Our angels are waiting for all of us at the Rainbow Bridge. Our lives have been blessed to have loved and to have been loved. May happy memories flood your soul during this difficult time.
Vin Urr
4 years ago
Rick and his staff are excellent. Helped us thru the difficult loss of our pet with extreme compassion. We never felt pressured or rushed. Cannot recommend them any higher. Thank you for everything!
Yesenia Gonzalez
4 years ago
Going through the loss of a pet that has been part of your family for 15 years is a very trying experience. However, when we needed the services of this company, we were treated with the upmost respect, sympathy and sincere affection. When we received our beloved Coco, the presentation was amazingly beautiful and eloquent. We cannot communicate in words how truly fantastic the employees treated us. Thank you so much
Yesi Doll
4 years ago
Beautiful closure for us and our precious Yorkie Kiara .. best staff.. feels like at home.. honorable little funeral and everything.. and after we got our fur baby's remains in a beautiful box... Highly recommend.. best place for your babies to rip and have a beautiful closure.
Ness Montoya
5 years ago
Thank you The Pet Loss Center of Miami for everything. Our vet located at Rasberry Animal Clinic referred us to you guys when our beloved Mr. Elliott passed away suddenly on June 29, 2018. Thank you, thank you, thank you for all you have …
Nat Cannibal
5 years ago
I lost my 11 year old baby on Feb 5, 2018. Pet heaven is an amazing place very welcoming and very helpful. Thank you so much Pet Heaven. Natalie Cabanas.
H B
5 years ago
I have lost several pets throughout the years and have been lucky enough to have found Pet Heave. The staff and service they provide couldn't be anymore comforting during this difficult time. HIGHLY RECOMMEND. H.B.
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Business Hours
Monday
9 AM - 5 PM
Tuesday
9 AM - 5 PM
Wednesday
9 AM - 5 PM
Thursday
9 AM - 5 PM
Friday
9 AM - 5 PM
Saturday
Closed
Sunday
Closed
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