Miami's Pet Grooming Miami, Florida

Groomer was supposed to arrive within a 3 hr window from 3-6pm. Around 4:30 I called to make sure they would still be here within that window and was assured yes, will be there by 6. At 5:30 I got a text from the groomer saying that she was still at another appt and since the drive was 30 min to my place from where she was, she would be unable to come. So of course I didn’t reschedule and took my dog elsewhere. What a shame.

Jose F is great. Very nice and did a great job on my pup. Will definitely book with him again next time

Was told the dogs hair cut would be $65. It might be higher depending on the condition of the dogs hair. Upon arrival I was told it would be 120 because of the dogs breed. I told the groomer I told them the breed prior and was not told it would be double the price mentioned. This company is not professional. Stay away.

I had an appointment with them yesterday at 10 AM and I was called at 9:59 to let me know my Groomer was not coming. I rearranged my entire schedule for this 10 o’clock appointment so it was changed to 1 PM, only to receive a text later that it was changed for a third time to 2:00 pm. I asked the manager/owner to call me and I am still waiting for the call. I wanted to give them one more chance after what happened two years ago in which I spent the ENTIRE day waiting for them to show up. That day they canceled probably three or four times and by the time they showed up at 6 PM my apartment complex with no longer let a business vehicle into the complex so I had to walk into the street to have my dog grooomed as they had to park outside the complex. It is clear they are not reliable!! Sad because I decided to give them one more try and they failed yet again!!

This would my 3 time using this service and obviously for a good reason. Not only are they convenient but extremely helpful. Amanda took care of my little one very nicely. He was comfortable and not afraid of her at all. He came back looking like he’s ready to pose for some picture. Thank you guys again. Thank you Amanda.

They cut my mini schnauzer perfectly every time.

Took my Fluffy in for a hair cut and she cane out looking and smelling beautiful.

I really liked this place, my dog usually barks to people she doesn't know, however, she came in and out pretty happy. It seems like she liked the staff and she looks gorgeous. I recommend coming to this place!

This business is no longer what it used to be this is the second time I tried to get ahold of them to book an appointment and they never answer. I have sat on the phone for over ten minutes and gotten hung up on I have also been sitting on hold for only one to two minutes and have been hung up on every time I call back. My husband attempted to make an appointment previously through text and they gave him a date and time as if it was booked and when he responded back he never received another text so it appeared we had booked our appointment but on the day we had to call to see where they were and a male answered and informed me the appointment was not completely booked and when I was explaining to him that it was inconvenient and unprofessional because it was the businesses responsibility to text us back to completely book the appointment he told me to calm down. I was not being disrespectful or mean to him so I asked him not to say that to me because I’m simply voicing my frustration I was mid sentence and he hung up on me. I called again waiting another ten minutes and another employee answered and once again I was hung up on. It is extremely upsetting because when I first started calling them they were great with both my dogs but the business has fallen apart and the staff does not seem to care how they treat their clientele. It’s unprofessional and without good customer service.

Great place to get a cat groomed.

Amanda has been my groomer since 2000 and I follow her wherever she goes. Miami's pet grooming answers the phone almost immediately when I call and I'm almost always able to schedule with Amanda within a day. She is extremely professional and treats my dogs as if they were her own. I can't say enough!

Every time I’ve made an appointment they’re always polite and professional. The groomers are always friendly and are quick to let me know if they’re running behind

I was ok with the quality of the cut but unfortunately this place is infested with fleas and ticks. My dog was very itchy and noticed a tick and then went on to finding fleas. I would be cautious taking your pet here. I would definitely not recommend this place.

I had the worst experience with these groomers. I have worked in the animal field for years and have never seen such an unprofessional inhumane company. My best friend had her cat groomed with them today and when she realized that the man (George) was taking very long with her cat she knocked on the van door to find her cat screaming at the top of his lungs in agony. The man had flash (the cat) locked in a crate with a fan blowing directly at him. My friend immediately asked the man to take her cat out of the cage and as he did she noticed her cat had cuts/burn marks on his face and his nails were bleeding. There was blood coming out of his mouth. At this point flash was unresponsive and started convulsing. This man clearly had zero experience with grooming cats. Cats should always be sedated to be groomed. It stresses them out way too much to not be sedated. After the cat passed the man kept saying that it was not his fault and left. My friend lost her perfectly healthy companion because some uneducated inexperienced man was inhumane. This is animal cruelty and this company and this man needs to pay! Please do not get your pets groomed with this company I would hate for something like this to happen to anyone else.

I'm been taking my dog for so many years.Great places for pet????

Can't wait to see, you guys soon!!

This place does good work; however, I only gave four stars because if you only speak English you may have a hard time conveying your ideas.

We’ve been customers of there’s for at least 3-4 years and lately it’s been getting worse. They never respond to the appointment scheduled they have online until days later.... and when you call they hardly answer. Recently I’ve scheduled a appointment and because the groomer doesn’t speak a bit of English she never arrived to groom our pup. I called to see what was the hold up and never received a call back. Finally called them again and had to reschedule. The rescheduled date came and still no groomer since they had the wrong address in the system. No one even bothered calling to correct the issue. I’m going to be going back to Petco like we’ve done years before.

Great service. My Mocha always looks beautiful and well groomed.

My visit was quick. They were very kind to my cat. Overall very efficient and loving people

Can't beat the convenience! They literally come to your door and are more competitively priced than PetSmart where you have to make the trek and wait around. They also do an amazing job and have done so for my baby Charley for the last 3 years! Thank You!

Did a great job with bath and grooming, was a bit late and I had to call to see where the groomer was.

I have used this company for almost a year but their service has unfortunately declined and I will no longer be using them. The groomer they scheduled for me cancelled on me FOUR times in a row. His fourth excuse was horrible. He called us about 3 times letting us know he’ll be in 30 minutes, every 30 min or so. So he was already an hour late. Then supposedly the security gates did not let him into the condos, yet we don’t even live in a condo. So I could tell he had the wrong address or was lying. Very unfortunate!

They did an amazing job to my dog Rocky, plus customer service was amazing.

Booked an appointment for 2pm groomer did not show up. I called and was told the groomer was behind but should be at my place by 330pm, no show. I was trying to be understanding and called again at 430pm only to be told the groomer is 3 hours behind schedule. Very unprofessional. Wasted my whole afternoon.

Paris and Dino love getting groomed here. They love what they do. Always satisfied

Tried to go in for dog food. They have the wrong closing times posted.

Amazing place!! I have been here twice already and love it!!! They take care of my babies like their own. I recommend this groomer, she is great and best of all my dogs did not stress and came out beautiful. Thank you from Moka and Diego!!

This is one of the worst dog grooming places in Miami. My dad took her here to get her grooming and to get her nails done. But! when I came with my dad to pick her up I didn't notice that they didn't even bother to finish grooming her because fur was still under her tail. She also had cuts from her thighs to her neck and her legs below. My dad went in to ask if the lady could get my dog's tail fur below, cut because they didnt even cut the fur. I heard the dog screaming behind the door and only found out when I was in the car that she was bleeding from her nail when they tried to do her nails again. Do not bring your pets here.

My first experience with this groomer went well. My dog was groomed properly and promptly. Will come back again