114 reviews
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Yelp (24)
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chip gahr
2 years ago
Well… we needed to put Lucy down today and being from New Jersey we had no contacts at all for our girl in case something like this happened. From the phone call to Hannah in the office to the care givers and of course Dr Katz we certainly …
Taylor Ferlita
2 years ago
Although the staff is very sweet, I was a puddle of tears when they returned my still very sick baby kitten. Just after leaving she was still crying and continued to refuse food and water. So... I took her to another vet (all animal care clinic in abacoa) where they took blood and found her calcium was very low. They gave her fluids, pain medication, and baclofen. And soon after, she was a whole new kitten. It just left me wondering why the ER (who charged me $600) did not do the same for her. This is just my experience. But, I would highly suggest Dr. Zuercher in Abacoa if you're looking for competent quality care! They saved my kittens life.
Basya Weiss
2 years ago
Words can't describe how much this place saved our dog from a massive ear infection. 247 emergency clinic Is guaranteed. Thank you so much doctor Dre says thank you too
Joseph Connolly
2 years ago
JPE did an amazing job to help me through a very difficult situation. Our family cat was not going to make it through the night and needed to be euthanized. Our vet was out and no other vet in the Jupiter area could take us. I thought a …
Karin Smith
2 years ago
They were very professional and kind tonight with my sick cat. I'm glad that I decided not to wait and am impressed with how thorough the doctors and techs were with him. And I did not find the cost prohibitive for the service provided. I recommend their emergency practice if you have a sick pet.
Maureen haworth
2 years ago
I can’t say enough good things about our experience here with my dog, Sophie, last night. The staff and the dr were amazing and the cost of the treatment was very reasonable. Thank you for everything!
SALE JOHNSON
2 years ago
Have been there for melanoma surgery- golden retriever, serious eye problems-elderly Yorkie, gastrointestinal issues german shepherd, endoscopic procedure for 5 lb Yorkie to remove stomach blockage, endoscopic procedure for serious ulcers in duodenum for golden doodle. Whichever doctor we saw was professional, very smart and well educated and caring. I would recommend this hospital to everyone. Open 24/7 which has been something important to me. Things always seem to happen to my pets at night or on a weekend ! Sale Johnson
Christina Grace
3 years ago
We have had to take our 14 year old dog here a few times in the last few months and have received incredible care each time. They are very transparent with costs up front, compassionate, communicative and friendly. We have not had the same experience at some other emergency vets and this one is always top notch. We appreciate the entire team and the wonderful care they give to our pup.
Janelle Waldvogel
3 years ago
I waited for two hours without my dog being seen. I was told at one point that one person came in that was ahead of him because it was critical. I get that there are other emergencies but my dog is sick and needed to be seen. Off to another …
Mackenzie Meyer
3 years ago
We were sent here by referral in the ophthalmology department.. never again. Everytime not one person mentioned they were either A. Over booked B. You’ll be waiting C. Apologize or acknowledge the situation. We’re there for a minimum of an hour each time just for the doctor to come out and say a few things. I understand things get crazy but that’s when you say something to the waiting room. Will not use again thankfully there’s a canine ophthalmologist in west palm.
Sweetmocha
3 years ago
I took my pet there for emergency services. They started out with a quote of 5,000 to 10,000. I decided to have my pet euthanized instead of letting her suffer and they still ended up extorting 2,300 dollars.????Never will go there with any …
Serenity destiny
3 years ago
Stay away from this place. They tried to charge me 2,000 for surgery on my pet and when I had them euthanize him they still charged me 2,000 in trumped up charges????.
Trisha Brown
3 years ago
If your pets is sick you can come any time. Blood work/xrays will be needed and sure, it will cost but results will be available immediately and so will be treatment/medication. btw my regular vet charged more for labwork, ultrasound and xrays and it took days to get the results. They have specialists onsite who will be consulted if needed without extra charge. They decided to do my kitty and abdominal ultrasound and did not charge me for it (I had results from my regular vet too but they still wanted to recheck). Dr Katz, dr Colitz, the internal medicine doctor - they were great. I am only subtracting one star because another time I came with my cat with serious neurological symptoms and the one doctor who was on duty that night did not do anything for her. I mean at least oxygen therapy and steroid injection would have brought much relief. Instead we were sent home and that night, since she was getting worse, I had to go to Boynton neurological emergency.
Amberleigh West
3 years ago
Dr. Colitz is really amazing! Very kind, caring Doctor. Has been going above beyond to help my dog with his eye issues.
Doug Brewster
3 years ago
Terrible, my cats tail was cut and bleeding over a weekend. We took her there and back two times because the first set of stitches didnt stop the bleeding. They put about 15 stitches in her and i could of done a better job. Charged us $1,100. Looked like a rats nest. After taking her to our regular vet the following week to get checked out, they found that the terrible stitch job they did cut off her circulation to the end of her tail and now we have to amputate it. Horrible experience all the way around, take your pet somewhere else.
Casey Good
3 years ago
Only bring your pet here if it is an absolute emergency. Went for what I figured was a UTI in my 13 YO Labrador. Waited for a long time which can be expected at these places. They could not get a sterile sample of his urine so they suggested sedating my senior dog. I asked if I could just get the sample in a cup, and they said no. Finally the agreed to just prescribe antibiotics, but I can’t believe a place would jump to sedating an animal just to get a urine sample. Seems they are just looking to do whatever would cost the most rather than what’s best for the animal
Tracy Licata
3 years ago
The doctors here are amazing very compassionate. Thank y'all so much for being so caring....
Mo D'Angelo
3 years ago
Horrible!!! First and very last time I will step foot in such a disorganized place. Arrived for appointment and the woman at the front desk said she forgot about my …
Erick Saenz
3 years ago
Amazing medical care for your pet! Brought my puppy with seizures and heavily intoxicated, I was greeted at 2am by a full staff , after they gave initial care to Rockie , I was advised on the possible treatment and cost. Doggy ???? made it thru the night ( he got O2 , seizure meds , IV fluids , BP and EKG monitoring, plus many other procedures . I was kept informed by phone of the progress. Doggy made it thru the night and kept under observation most of next day. It was time to pick him up and I was worry I may have to pay more , but to my surprise I was informed they were giving me a good refund from my original deposit . So I don't really get the bad reviews in here .
Caesar Silva
3 years ago
Great experience working with the surgical team at Jupiter Pet Emergency. I had interaction with 7 or 8 staff members and all were outstanding to work with - these are dog / pet people, compassionate, attentive, responsive...everything you would want to expect. Our 9 year old chiweenie had a benign thymoma that needed to be removed. Surgery was performed by Dr. Latimer and his team. Dr. Latimer was clear on what was happening, what needed to be done, and what to expect before, during, and after the surgery - it was a pleasure working with him. They had to keep her on site overnight to observe her post-op and it was a big relief to have night shift nurses available 24/7 to call and check on how she was doing ( I even called around 2am to check on her). The surgery was a success and we couldnt be more grateful to Dr. Latimer and all the staff we had interaction with. Big thanks and hugs to Dawn and Heather on the night shift, to Hannah, Zachary, Jesse, Stephanie, and Dr, Latimer. Prior to the surgery, Hannah at Jupiter Pet mentioned to me that her own Dachshund had 2 successful surgeries performed at Jupiter Pet - that helped tremendously in inspiring confidence to go forward. I would eagerly recommend this team to anyone finding themselves in a similar situation. Thanks again, you guys are amazing!
Theresa Steele
3 years ago
Our five year old pitbull, Cash, kept injuring his hind leg. At first we thought he had torn his ACL, but it turns out he was just repeatedly hyperextending it. …
Dominique Mcclain Barteet
3 years ago
I would like to say that Dr. Katz at the emergency vet center is the best! my dog had a tumor on her heart found November 1 by another vet and I took her to several vets that said she would be dead in couple months and couldn’t help me. Dr. Katz took care of her several times and she is still alive and doing her dance in June over 8 months later. he was very empathetic and professional and hard-working and actually cares. I highly recommend him to any dog lover in need.
Chuck
3 years ago
You’d best take out a second mortgage before going here. I waited in my car for five hours before being seen but that is not my complaint. I realize emergency rooms take a while. My issue is that I knew what was wrong with my dog and was clear when describing the symptoms. I have been a PA for over twenty five years. When it was all said and done, they charged me almost $700.00 for the visit. Jupiter Hospital wouldn’t have charged me that much If I had been a patient with a UTI. I should have realized a problem when I noticed one of the main vets there had an MBA. Tells me that money is more important that pet care. I know how important our pets are and that most of us would do anything for their care. These people realize that and take advantage of it.
Dawn McCormick
3 years ago
I would not recommend this vet to anyone. Their main priority is collecting more $ than they already have. I had our cat there on more than one occasion & the outcome was he ended up needing surgery. After having him on all sorts of the …
Erman Erkur
3 years ago
I’ve seen the other reviews over here and I’m not one of those disgruntled pet owners to give these guys a horrible review, I just want to write my own experience and you decide for yourselves. …
Wil M
3 years ago
So professional, kind and communicative. Really amazing staff helping us deal with a very tough situation. Thank you all so much!
Eli Ripa
3 years ago
Place is a scam for money . My dog has water retention build up in one of her legs after thousands of dollars in so called “treatment” they finally suggested a MRI which was a couple more THOUSAND dollars after all that they told me that …
Christie Speer
3 years ago
Our 60+ lb Lab got into a bag of food tonight. He was really sick, larthigic and bloated-- after a few hours we took him into Jupiter Pet ER at 9pm on a Friday night. They were great, saw him quickly even though they were really busy, …
Corinne Simon
3 years ago
I had a wonderful experience with my puppy, Rudy. Dr. Causey and Dr. Katz could not have been more knowledgeable, kind and accommodating. The whole experience from the time we arrived until the time we left was amazing. They are compassionate and caring professionals. I left that night feeling confident and relieved that Rudy was well taken care of, so if you are in need of urgent or specialty care I highly recommend JPESE.
JD
3 years ago
After taking our golden retriever to three different local vets, and being told each time that they lacked the expertise to complete a surgery that he needed ( removal of a large Ranula under his tongue) we finally found Dr. Padron at …
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