127 reviews
All reviews (127)
Yelp (31)
Google (96)
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Kevin Keen
2 years ago
We bring Apollo and Luna for our baths, they love this place!
Juan Carlos Flores
2 years ago
Personalized service and Excellent Attention. I recommend it.
Amanda Mastin
2 years ago
Horrible service and highly disrespectful . Please don’t go!
Cecilia Flores Tait
2 years ago
Ginger before grooming, Ginger after grooming. Great place! Thank you ????❤️????
Claudia Troiano
2 years ago
Excellent attention, thank you always for doing it with so much love and dedication. ????❤️
Gonzalo Ferrari Nicolay
2 years ago
Good quality service. My dog is very happy. Thanks.
Ingrid Wainmayer
2 years ago
Excellent service and quality, recommended 100%!!!
Juan Barcos
2 years ago
I love how they treat our furry children !!!!
Marcelo Iezzi
2 years ago
Very happy with the attention of my best friend !!! 100% recommended…????????
Mariana Vellano
2 years ago
I really liked how they left my dog. They correctly understood what he wanted for her. I will be back!
Norma Thomas
2 years ago
Groomers doesn't follow instructions have your dog looking like rats.
Anna Weber
3 years ago
Have been taking my labradoodle here for his last 4 grooms and am extremely happy with each visit!! They are very accommodating and he always looks amazing. The groomer is always available to talk to and they groom out in the open so you see how they’re being handled. Very happy with Paws Up!!
Maricarmen La Torre
3 years ago
I would not be taking my dog here again. The pictures are self explanatory. They did not informed me of the incident when I picked him up. I had to call to ask. I tried resolving the issue and they did not want to cover the vet expenses nor refund me for the HORRIBLE "grooming". In top of the wound my dog received at this place, they messed up his fur and cut his whiskers when I specifically told them not to. I understand that dogs can move and get a tiny cut (like the owner mentioned) but this was a very DEEP cut. Even the vet was surprised by it.
Carlos Vázquez
3 years ago
They don’t know how to groom a dog, worse grooming.
Yaimara Batista
3 years ago
NOT RELIABLE< NO PROFESSIONASL< DON"T LISTEN TO YOUR INSTRUCCTIONS!!!!! My dog is a Shitzu, and I was loving her long hair , I was so happy seeing her run around the pool looking on the movement on her beautiful hair. This was my specific directions , only the face , the private areas , nails and paws. I am so disappointed and mad, and sad, THEY CUT HER HAIR. When I saw her I had to leave! I can't say how furious I am ! When I called back, the owner justification was that It was a misunderstanding and the hair will grow back!! Seriously?(when she told me that a mini grooming is just the face , paws and private areas!!! Be Careful!!! Elsa, the owner just offered a bath for free! I don't care about the money, I HAVE TIO TRUST ON THE PEOPLE when I leave my dog, and I DON'T TRUST YOU OR YOUR SALON ANY MORE!!!
Pamela Cunningham
3 years ago
Great service. Good communication. My dog looks and smells wonderful!
Meredith Marchal
3 years ago
Outstanding job my puppies look amazing !!they are clean they are professional and gentle Ty for taking care of my puppies
Cat Chiemelu
3 years ago
The best salon! Amazing care and love for the animals plus they know how to cater to multiple breeds!
Gustavo Gonzalez
3 years ago
GREAT SERVICE AND THE MOST IMPORTANT ASPECT ON MY CASE ,IS THE WAY THE PEOPLE AT PAWS UP PET SALOON TREAT MY BELOVED DOG SHE IS 10 YEARS OLD ,AND WAS TREATED IN A SUPER GOOD WAY. THANKS ELSA.
Henry Lorenzo
3 years ago
VERY FRIENDLY STAFF AND A GREAT EXPERIENCE!!
Miguel Morales
3 years ago
Thanks to paws up my baby boy came out looking nice!
MARTIN LEBRICON
3 years ago
hi ! I just thought about to say thanks again for the extra care you took with my two daughter's pets, you have the best attention to details and customers !!! Keep the good work !!!
Maqui Salerno
3 years ago
They treated my dog as a DIVA. When I got there there were many dogs and I was concerned about it but they showed me they had huge cages in the back to prevent any trouble and I felt my little one was safe and in the right hands. After a couple of hours I got a call that she was ready to pick up. When I got there was about 4.30pm and she was the last one there, the owner was playing with her, I felt so relief that I left her in good hands. Although when I dropped her she was full of mud and sand cause the day before we played in the beach at my pick up she had the best smell and combed hair. Thank you Paws Up team for your love to my little girl! I will come back here forever and ever!!
Kathy Kniffen
3 years ago
I won't be going here anymore...last grooming with the new owners was the worst!
Rayna Ofri
3 years ago
If I could have given 0 stars, I would. I believe this is a new set of owners, and we were always happy with our dog's haircuts with the prior owners, however this last visit I took him to today I am extremely unhappy with. I gave the lady at the front desk specific instructions for the haircut, which she wrote down. I was happy with this because you would think that it is then very easy for the exact instructions to be relayed properly. However, this haircut was horrible. I asked to keep the body and tail long, where instead they cut off half of his tail hair (all while leaving some long pieces) and cut his whole body short, along with shaving the hair on his stomach and the inside of his back legs all the way down to the skin in a way that I have never seen any other groomer do unless the dog is going into surgery. I understand sometimes a dog needs to be shaved that short of the fur is matted, however I brush my dog regularly so I know that can not be the case here. I asked for the ears to be shorter, however they were left long. Overall, the complete opposite of what I asked for. When I called Paws Up to let them know I was not happy and to see what can be done, it was chalked up to a "miscommunication" and I was offered a $5 credit to my next $60 groom. And, to top off that genereous compensation, I was told that there is nothing else that can really be done because " hair grows back, Michelle." I do understand that miscommunications happen as I am a service worker myself, but when guidelines are seemingly completely ignored, it isn't a miscommunication, it's just disregard. Edit** as a response to the owners response** I was the one who dropped him off, while my sister was the one to pick him up. Upon seeing him at home was when I noticed it was not what I had asked for and was overall a bad, uneven haircut. Yes, I should have been the one to pick him up to ensure in the moment that what i asked for was fulfilled, so a phone call is all I can do at this point. I am not begging for my money back, I did not even ask for a full refund. No amends were made on your part over the phone call, only denial. My sister payed in full and tipped before even seeing him, and we still did not ask for that back even tho we are this dissatisfied, although at this point economic compensation would be nice considering the bad service.
Miguel Morales
3 years ago
Great experience with pawsuppetsalon, from the way they take care of our 4 legged friends to their professionalism. Neat location and great service. Also love how the owner is very personable thank you Elsa!
Trish
3 years ago
Friendly staff, good prices and they do an awesome job with my pets!
michael poppell
3 years ago
The best place I have ever taken my fur babies for their beauty needs. The pups are allowed to walk around inside and even get on the couch but don't worry because there is a waist high fence to keep everyone safe from running free out the door
Ines Clavier
3 years ago
Improved services under very professional new management. Premises are nice, easy access, and qualified friendly staff !!!
Lau Charafedin
3 years ago
My dog loves this place and me too! We will come back soon! Thank you!????????
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Business Hours
Monday
8 AM - 5 PM
Tuesday
8 AM - 5 PM
Wednesday
8 AM - 5 PM
Thursday
8 AM - 5 PM
Friday
8 AM - 5 PM
Saturday
Closed
Sunday
Closed
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