VCA Baywood Animal Hospital & Pet Resort Cape Coral, Florida

Worst vet! was charged over $700 for my dog visit with blood tests and there was nothing wrong with him. They gave him 7 days of pills, which we never used. After going to an old time vet for the last 25 years this place was a disappointment. One dismaying phone conversation that I had I thought that was with a teenager, turned out to be a vet. Notorious for overcharging and misdiagnosing. Will never go back

Very rude i went in asking for a letter about my dogs temperament After spending tons of money there vet would not do it .Staff was very rude my husband ended up telling them off . Very expensive and try to sell you shirt you don't need. Beware !!!!! I will be finding A better place to late to reply now should have then. Joke

First, let me say that the staff I dealt with was very nice! However, my most recent experience was more of a sales pitch than care for my pet. My previous visit was 18 months prior, one which I was happy with. I hadn't been back because I was traveling and visited other vets. I made an appointment for EXACTLY the same service I had previously and was expecting somewhere around the same $148 cost. This visit it jumped to $318! We also sat in the car for 30 minutes past appointment and then another hour and a half while my cat was inside (note this appointment I do every 6 months for regular bloodwork and typically takes about 20 minutes). Not only was my bill more than a 100% increase, the vet also spent quite a lot of time trying to sell me all kinds of other things. In the days after my appointment, I received MANY emails trying to sell me more things. I totally understand they are trying to make a living, but so are the rest of us. The most frustrating part is I asked to have nails clipped when I made the appointment, at check in, and when I spoke to the vet directly. They never got done!!! I will not return!!! And am honestly very disappointed in how this practice has changed from patient focused to profit focused.

Dr. Peters at VCA Baywood has taken such good care of my cats! She's very thorough and meticulous with exams and really cares about the small details of my pets. She's called and checked on my cats after visits as well. The staff at the clinic are also great, very responsive and polite. I've had a great experience here.

Very professional and pleasant to visit them and love my vet.

I have used Baywood animal hospital since late 80s from founder to managing doctor I have only had good experiences and servise.

I am new in town and my cat was sick. I checked out reviews for vets in the area, and Baywood consistently was at the top. I have to admit, I was a bit hesitant to go to a VCA affiliated vet. I had read some articles that corporate investors often put pressure on the economics of the practice, which could sometimes affect the quality of care (rushed), cost of the care (higher), and the overall experience (eg hard selling and up selling, and sometimes feeling like a transaction). Well, I can tell you I experienced none of that at Baywood!! Every single interaction, from the receptionists, to the vet techs, to the doctor- everyone is so warm, friendly, and takes whatever time is necessary to provide care, answer questions, and discuss next steps. And they were cost conscious, offering alternative treatments, while discussing pros/cons of each. They even follow up with a call the next day(s) to check in. I found that the VCA affiliation actually provides quite a few benefits and conveniences that aren’t usually available at a typical vet, including online appointment scheduling, reminders, pay by text (even with apple pay), emailed receipts, online prescription orders/refills, a wealth of online resources for the doctors, staff and pet owners, plus a new patient care kit with some goodies and freebies. And they have an app that makes accessing all that info even easier, plus an easy way to use or transfer to other VCA vets, including a network of specialists. There is also a live online chat available with doctors 24/7, for a small fee. All in all I am very pleased with my choice!

Dr. Peters evaluated Ching and referred me to Blue Pearl. 48 hours later Ching had major surgery to remove a cancerous tumor. I am so grateful to Dr. Peters and the staff at Baywood Veterinary Hospital!

Very friendly staff and very knowledgeable

They took exceptional care of my animal. I highly recommend this place.

Highly recommended the staff is amazing & super helpful

Everything about our visits for our dog Cubbie was awesome! Dr. Peters and and Dr. Smith their staff were exceptional. We would highly recommend!

I loved VCA Baywood before it became a VCA animal hospital. Prices were more competitive however now they are VERY expensive and try to sell you merchandise. In fact I know they have contest and award winners for upselling. The docs are very knowledgeable and dr Smith is the best

As always they help my dog out of a crisis they worked me in on the same day when my dog was suffering from a neck spasm I thank the doctors and the staff there for being so caring.

I've used several vets in the area and so far I like these the best. They're extremely thoughtful. Price wise they're very good also.

Very prompt and professional with sending me my furbabys medical record.

Awesome service ????. Mico, my cat, was vomiting. Stacy offered multiple options to schedule a visit, including a walk-in. Within 24 hours, Dr Smith called & explained the lab/x-ray results clearly, providing directions for diet, including debunking some myths that are on the web. Mico is doing well. Thank you for treating Mico with care & compassion. ????

They treat you and your pet as family, they really care about your pet as if it was their own, i will recommend this for vet services as well as boarding.

Great! Dr.Peters and Tech's were spot on! Very informative and communicated well during Abby's procedure. Follow up was good too!

Wonderful, caring people you can trust with your fur family????????

Love Dr. smith very nice friendly clinic highly recommended

When we moved to Florida I was so worried about finding the right vet for our senior dog Mickie. I knew it would be a huge adjustment for her and I worried about her health as she was slowly starting to decline. And then I found Dr. Smith and Dr. Peters at Baywood! I knew our worries about finding the right vet was over. They helped us take care of our girl, and made sure she had the best quality of life, until we had to let her go after she was diagnosed with a very aggressive type of cancer. ???? We will always be grateful for everything they did for us, and for her. Not long after we lost her we rescued another baby girl, Callie who had a very rough start at life. We have been working very closely with Dr. Peters at resolving her health issues while understanding that her background may also be playing a role in things. It's amazing when you can actually physically see the changes in your pet as you figure out what works for them. Medications, food trials, behavior modification, so many positive things can happen if you feel comfortable with your vet and discuss options. It's funny because that's the hardest thing about finding a family physician. I have always felt rushed and have only found a few amazing doctors for myself that actually take the time to really listen and help. You always leave thinking about all the things you forgot to ask because you just felt rushed. It's not like that at Baywood. They will listen and they will answer your questions. ♥️????????????????????????♥️ I'm one of those over the top obsessed dog moms that worries about everything. Paranoid crazy dog mom. Dr. Peters has such a beautiful heart, she will make me feel "not so crazy" about worrying. ???? I've laughed and cried many times there. I'm telling you, Dr. Smith and Dr. Peters are simply amazing. No matter who you see there, you will get amazing care. I try not to jump back and forth, especially with our girls complex issues but I trust them, and anyone they trust with our girl. They will take their time with you and your pet, and they will actually listen to all your concerns. In doing this and just being so thorough, they've diagnosed things we weren't even there to have checked!!! They understand that we love our animals and that we bring them there out of love and concern...you may walk in feeling hopeless, but you will walk out feeling hopeful, and you'll have a plan. You'll understand your options. You will be placing the care of your cherished best friend in the hands of people that genuinely have a passion to help them live their longest, best life possible, with you. The staff is always welcoming and so friendly and honestly I'm not surprised. They also do grooming so our girl gets her spa day combined with her vet visit so it's less car rides and vet trips. She isn't much of a fan of either so we get to limit them both by scheduling them together. They do boarding too which we haven't needed yet, but it makes sense if we ever have to leave her somewhere, to leave her there where we know she will be safe. She knows everyone already, it's a familiar place and her Vets are right there with all of her records. ♥️ Everything and everyone at Baywood is all about top quality. And if you love your pet like we do, you want nothing less than the best. So, congratulations on finding your babies the best vets in SWFL. ♥️????????♥️ when you call to make an appointment, please tell them Princess Callie says hello.

Baywood has been taking care of our dogs for a decade now and not once have I questioned an expense, suggested treatment, etc. Dr Smith is a gem. She adopts so many animals in need and takes great care of them. We enjoy her rehabilitation stories so very much. Most importantly Dr Smith takes the time to explain the issues, various solutions and she doesn't rush through any of it. If she took people as patients, I would be the first to sign up. The staff are always friendly and spend the time to learn their patients. They care and it shows.

The ladies at the front desk are super friendly and helpful. Dr. Smith is very knowledgeable and explained everything going on with my dog in depth, and answered all of my questions. I’m very happy with my experience there.

Our Schnoodle got very sick and tried to die when we were out of town for three weeks. Dr. Smith worked with our dogsitter to resolve his issues while we were away. He will be 15 years old this year, and is still ticking, thanks to her care. ... we love Dr. Smith!

There when you need them. Doctors and staff always courteous and helpful. Convenient hours.

Great place super friendly! My puppy Tanner loves the goodies bag.

Best vets i have ever taken my little one to, the staff is very caring❤ and the doctors call you to follow up on your pets health. Recommend to any pet owner

Being a Vet Tech for over 30 yrs. I am very particular of who takes care of my babies. I have found the Dr.'s at Baywood Veterinary Hospital are very competent at what they do and always take great care of my pets. The staff is great and their prices are fair as well. I wouldn't hesitate to recommend them to anyone!!

I stopped in a few months ago to discuss my business with the practice manager and instead of professionally declining my services, she threw my business card back at me. There were clients waiting in the exam room and watched all Of this. In my profession, when I am not interested in someone’s services, I politely say no thank you but always keep their information and say “I’ll give you a call if things change”. This is a woman that is abusing her power, clearly.