PetSmart Boca Raton, Florida

260 reviews

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Reviews: PetSmart (Boca Raton)

All reviews (260)

Yelp (44)

Google (216)

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Lynne Lacey Healey

2 years ago

We have two large breed dogs, Dobermans. They are high maintenance. The staff here is fantastic and enthusiastic about caring for your pet. They keep your family member safe and know each dog by name on return trips. Every aspect of care shouts out excellence and demonstrates knowledge of canines. I feel like I'm giving my pooches an opportunity to have fun at camp when I travel now vs. dreading how they will handle separations.

Dee Silverman

2 years ago

Always a pleasure to shop at the store in Boca Raton, FL on 441 & Glades Rd.

Jill Wells

2 years ago

Great store had everything I needed for my cat's well stocked friendly staff and close to home which is a plus

Seddigheh Razaz

2 years ago

Best place to shop for your pets they are very helpful and staff very friendly and pleasant

Joan B

2 years ago

Always love petsmart & even with shortages I have been able to find what I need for my dog & cat. Very helpful staff as well ????

Dee Tree

2 years ago

Dog food has been very hard to find. They have Royal Cain Giant puppy food.

Miriam Pugatch

2 years ago

Pleasant employees but couldn't find the right treats made in the USA.

Shane Lenahan

2 years ago

Steven who has apparently been an employee of 2+ years rejected my SERVICE ANIMAL. not a good look

Randie Britton

2 years ago

Love this store! Had a great shopping trip. They helped me find what I was looking for and matched their online price. I always have a positive experience in this store. Thanks again! (Unfortunately I can't bring my dog in here because he shoplifts!)

Jeff Smith

2 years ago

Always a great selection. The staff is very friendly and super helpful.

lynny knox

2 years ago

Always helpful especially with the prescription diet foods! Thank you!!

Robert Solgat

2 years ago

The staff here is pretty knowledgeable. The Kittens were cute also.

Ross turian

2 years ago

We have been visiting this location since we got Ziggy. There is a Petco across the street but I find this location is more convenient and lacks the traffic Petco has. The staff is very friendly. Always giving us great service. They do grooming as well. We will continue to shop here.

Roberto Mercado

2 years ago

Ask for McKayla the groomer. She does excellent work

Javier Wagner

2 years ago

Nice amazon store


2 years ago

I have completed three training courses with Damian at this store and plan on going back for the the Brain Games. All three courses were a great experience for me but more importantly for my pup!

Luvenia Hicks

2 years ago

Very nice, pleasant, and very helpful employees. The store is very clean

DJ Merlin (DJ Merlin)

2 years ago

Great service, and also adopted my Kittie there.

Zaida Luanda

2 years ago

Their service is (Grooming) pretty bad, the attendant is rude, they messed my appointment three times in a row… Worst experience ever!!!

Carrie Breen

2 years ago

We don't normally go to this Petsmart location, but we were in the area and stopped in for dog and cat food. There were maggots in the food and the store was not clean. We will not be back to this location.

Distinctive Professionals

2 years ago

Everything we needed was in stock vs several other stores in our area. We traveled 20 miles to pick up what we needed. Staff was helpful. Cashier was friendly and polite

Sebastian Salas

3 years ago

It was fine, but the service was very slow.

Alberto Vazquez

3 years ago

Very clean and Friendly Staff!!

Alan Thorpe

3 years ago

Pet smart has everything you will ever need for your pets in store and no major pet store can beat there price’s . ( That’s a fact Jack )

Mark Hirt

3 years ago

VERY friendly staff. Without question, walked up and down ailse with me to pick up a couple of missing pieces from a kit with a la cart retail items off the shelf. Didn't even make me feel like it was an imposition. They did it without me asking. SMILES everywhere from the older staff. The younlings still need customer service training and about eye contact and smiling on occasion. "Oh, that's how millennials are." Nope, they're ALL NOT like that!! Attrition them through the staff until your younger staff meets the high-standards examples your older staff has achieved. Teach - your children well..." CCR ;) Otherwise, GREAT store!

Mazi Monshi

3 years ago

They have all you need for your pets. Friendly staff

Michael M

3 years ago

Michayla is amazing, our dogs Bentley and Oliver are so excited to see her every time for their grooming I can’t recommend her enough, she is a true asset to the West Boca PetSmart!

Sheila Dee

3 years ago

Great shopping experience with a lovely staff from Greeter to Cashier. Everyone very helpful.

The Kel N' Rich YouTube Show

3 years ago

PetSmart is the best pet-oriented store in terms of value, friendliness of staff, selection, cleanliness and overall customer experience. Online is great as well!

Steven Shermer

3 years ago

Representative met me at the entrance,took my name,pulled my order from the pick up locker...touchless and I was done.Nice job!

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PetSmart, Florida, Boca Raton

20861 State Rd 7

Business Hours


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


10 AM - 7 PM

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