55 reviews
All reviews (55)
Yelp (12)
Google (43)
Newest First
Newest First
Oldest First
Highest Rated
Lowest Rated
Karen S.
3 years ago
My 13 1/2 year old furbaby passed away at home in the early morning hours. Contacted Delaware Pet Cremations and from my first contact with them they showed so much compassion. He was was a big boy and I was unable to transport him on my own. They promptly scheduled to pick him up and again showed compassion and handled him with care. They also returned his ashes to me much earlier then expected. Highly recommend them in your time of need.
James Giardina
3 years ago
While we interacted indirectly with The Animal Soul via our vet, we were still extremely grateful and impressed by the numerous thoughtful touches that they included in the keepsakes that we requested. This is a very considerate business that operates very efficiently and professionally.
John Gadzinski
3 years ago
My beloved pet passed away on 9/10/21 , wanting the best for my dear friend I had him brought to animal soul for his final preparations , this was the best decision I could have ever made , from start to finish during this most difficult time,they treated me and my pet with the utmost compassion and love, everything was done so beautifully ,they left nothing out and gave me more than I ever would have expected , it seems like Thank You isn’t enough , it’s nice to know people like you exist , take care .
Rolanda Lang
3 years ago
Thank you for taking such good care of my baby Fantasia. I had her for 17 wonderful years,and deciding to have her put to sleep was one if the most difficult things I've ever had to do in my 65 years on this earth. Thank you for everything.
Samantha Owens
3 years ago
My family and I lost our beloved pet at 14 years old. We had to make the hard decision to have her put down due to her declining health. This company was quick, helpful, caring, and really made this difficult time as easily as they possibly could. Every person was compassionate about our scenario and spoke with care. They went above and beyond to give us tuffs of fur and even an ink blot. I can't express how grateful I am. I'm beyond words at how amazing everyone involved with this company is.
Tracey Strasinger
3 years ago
Losing my furbaby was devastating. Having Delaware Pet Cremations patiently explain my choices was a relief. They guided me to what I believed would be my best decisions. I am absolutely relieved that they performed such an amazing job. It's obvious the care they have for your pet and your family. They exceeded my expectations. At such a heart wrenching time, I am glad they were there to help me begin my healing.
Kimberly Morrill
3 years ago
My sweet girl, Sheba, developed a tumor over the holidays after eight fun, adventurous, and humorous years together. Her rapid decline, especially over a holiday week, was devastating and terrifying. Trying to plan an end of life plan while avoiding the emergency vet (both for cost and comfort of Sheba) felt so daunting...after some googling, I found Delaware Pet Cremation and instantly appreciated the thoughtful and dignified website explaining their services and hours. Rob returned my call promptly, was thoughtful and considerate, answered my questions, and let me know all my options. It was a great comfort to know that if she passed before I expected, I could bring her directly to them. On my girl’s last day, I transported her from my vet and was greeted with care and dignity. In those moments, that is all you want. I felt clear about what I was being charged and my options. When I went to pick up her ashes, Kathy presented me with a beautiful and thoughtful bag which contained her urn. I am forever grateful that I was able to afford a private cremation for Sheba, and that her end of life plan was carried out with such consideration and dignity. Thank you.
Pixie Stormcrow
3 years ago
It has been just about 3 months since we lost our Lando Catrissian. We apologize we did not leave a review sooner. This place is Fantastic. We are So Grateful to them for their Kind and Gentle Nature. They made such a sad scary time very easy on us when we could barely even talk. We Appreciate You and Thank You for Your Excellent Service.
Resonance Pace
3 years ago
My sweet baby boy Ashura was only 6 months when he passed. The Animal Soul picked him up from the hospital I had taken him to and cremated him very quickly, which I really appreciated. upon receiving his ashes from the hospital, I really felt the love, care and effort that this company put into caring for my baby after his death. They gave me a card, assuring that they made sure to take extra special care of him and send their condolences. They placed his ashes in a little linen drawstring bag and placed it in a beautiful wooden box with his name engraved in a gold band with a gold latch. They also gave me a clay disk with an imprint of his paw and his name, with a heart shaped bead. I couldn’t be more appreciative of how much they put so much love and effort into caring for your pets after death the way we put love and effort into caring for our pets while they’re with us. Thank you, family at The Animal Soul.
J&W G&L
3 years ago
Our dear English bulldog Maddy past away. I reached out to them that night, the owner got back to me immediately. They were very caring and understanding, they took very good care of Maddy for us. Overall we couldn't have asked for a better experience at such a horrible time. They were a bright spot on a rainy and gloomy day!
Sarah Jackson
4 years ago
The staff here clearly care about your wishes, your grief, and treating your animal with respect. The people here gave me a lot of peace of mind when it came to caring for my cat. There were a few days between her death and her cremation that I was struggling, but when I finally saw her again (we had a private cremation) I was given a sense of peace because I could tell that she had been respected. I could not have wished for something more loving and peaceful, and this company helped me immensely. They are animal lovers, and they were compassionate and empathetic and gave me a lot of options with the situation.
Robyn josh kossek
4 years ago
The communication and heart felt condolences were sincere. They made a home visit to give us our handsome man ashes. The personalized note was very touching. No doubt in my mind they took special care of Lir. Thank you for helping our family in the time of need.
Nathan Gaps
4 years ago
We took our beloved 17 year old Yorkshire to Delaware Pet Cremations due to their outstanding reviews. I called and spoke to various staff over the weeks as his health declined and we prepared for the inevitable. All of them were attentive and understanding. Both before and during the COVID outbreak. They understood his importance in our family and they treated him with dignity and respect. Returning him safely to us for his final resting place. All of our requests were accommodated. I cannot thank this great team enough for ensuring a smooth and comforting experience to a pair of anxious pet parents.
Mike Yeager
4 years ago
Rob Mayer and his crew are true professionals. They are compassionate and truly understanding. They meet people at a terrible time in their lives. They succeed in consoling families after losing a fur pal. We have used them twice. Hopefully, we won't need to use their services for many years. But, when the time arrives, we know our dogs will be treated well.
Kitty Kate
4 years ago
First thing I have to say is this was the hardest thing I had to do by letting my best friend of 11 years go. All of the sudden I lose my job and literally days later I had to put my cat Ole Man Bubbers down. I know a lot of people have many different ways of coping and my way was to have the fangs of my cat as I am a jewelry maker and wanted something I made myself to have forever. The vet I was affiliated with said it was impossible to extract the teeth and would have been a fortune. I know its a strange request but like I said everyone has their own way of coping. I expressed to the owner Rob how it would mean the world to me to have his fangs, and he didn't make me feel like a misfit or looked down upon me. He couldn't promise me at first if it could be done but he came through not only saving his top k-9 fangs but his bottom fangs as well. He was extremely curtious and delivered my cats ashes with the upmost respect. I am so greatful for his services and would highly recommend his company. Thank you so much for being so respectful and responsive. I am so appreciative of your work Rob. Thank you! If I ever kniw anyone who needs your service even if they do not use windcrest qnimal hospital, I will highly recommend your company. I can't express in words my gratitude for what you have done in helping me heal from this devastating loss. Thank you! thank you! thank you! Sincerely, Katie Lionetti
Denise T
4 years ago
I was a mess they took care of everything. Extremely done well with compassion.
Snow8theredapple
5 years ago
I've had Delaware Pet Cremation take care of 3 of my beloved family cats. They took great care of Kitty, Bubba, and Sydney. They even offered grief support with my Vet several years ago. I will continue to trust my other family cats when …
Andrea Knight
5 years ago
The entire staff is exceptional and words can’t express my gratitude for the excellent care they took of our beloved dog Soldier. They went above and beyond to make this experience as stress free as possible. I would highly recommend them to anyone!!
April R
5 years ago
I just wanted to take a moment to express my gratitude towards the animal soul. You took such great care of our baby and the box and paw print are of the most perfect condition. Thank you so much for what you do and for giving us the comfort and trust that you took extra special care of our baby girl ❤️ Something that we all greatly need in such painful times is knowing that we can trust our fur babies whether they be in soul form or physical and your company does just that. Thank you for making this so easy to coordinate and complete. And for loving our pets as much as we do! I would recommend you guys to anyone! Thank you from the bottom Of our hearts ❤️
Brandon K
5 years ago
Thank you for taking care of Ryley
Deborah Lodge-Balestra
5 years ago
Thank you George and staff for giving me something special to remember Roman. You kept in constant contact with me during this horrible time, even delivered Romans remains to the vet. We really appreciate the stress you removed from our dogs death.
George Stull
5 years ago
The way these folks took care of our beloved Josee shows true compassion that comes from both the heart and the soul. She was very special to us and the caring that was shown to her after her life ended was so much appreciated.
Kim Wereszenski
5 years ago
I will definitely be using their services in the future. I felt comfortable there and they really seemed to care about the level of service they provide. It’s a hard process for a pet owner and the fact that I felt they handled my pet with care and respect made me feel much better.
Kylie Dickens
5 years ago
kind and caring, lots of effort to make this difficult time smother. My cat Buns was in great hands
megan adams
5 years ago
They are very compassionate & kind people. What really put me over the edge was the fact that on his name card in the box they put Tuesdays date, he passed away that evening... even tho we came in Wed & the receipt was dated for Wed. That type of attention to detail says alot. Thank u so much for making a very difficult & tragic time a little bit easier ♡♡♡♡
Michele Wood
5 years ago
Delaware Pet Cremations did a nice job. The wooden box with his name, the internal bag with the metal ID was beautifully presented and put my mind at ease knowing and believing that it is in fact him. Even the paper bag was thoughtfully put together and had a holistic, calming smell, again, putting my heart at ease that he was treated with compassion and respect to the end.
Sam Gilbert
5 years ago
We took our furry kid to them the day before Christmas Eve to have her cremated. They accommodated us at the last minute and were very compassionate, professional, and attentive. If my husband and I could give them more stars, we would.
R H
5 years ago
Compassionate and caring professionals. We drove an hour to Delaware Pet Cremations and it was worth it. My husband and I are forever grateful for how well they handled everything.
Nina Proffitt
5 years ago
Hello, my Yorkie Lilly passed away on the 14th of December, very devastating time for me. I called The Animal Soul to make the arrangements for her cremation. Rob was so kind and caring. He took such good care of her and The box is so beautiful. They did such a wonderful job. Thank you so much!!
Terri Parton
6 years ago
Very compassionate... they went above and beyond to take care of the needs of our grieving family on the loss of our dog Trigger.
show more reviews
Business Hours
Monday
7 AM - 3 PM
Tuesday
7 AM - 3 PM
Wednesday
7 AM - 3 PM
Thursday
7 AM - 3 PM
Friday
7 AM - 3 PM
Saturday
Closed
Sunday
Closed
Is this your business?