Shoreline Pet Grooming Milford, Connecticut

prices are very good, the women / people are amazing and eru quick for dog nail cuts and I love them so much !

Super nice folks who showed they really cared about the family member you bring in and take the time to get to know you

LOL - this I’d my FIRST time using a pet grooming service - so - maybe i don’t know squat…. But… I called around 8:30 os so and explained i had an Australian Shepherd that really needed to be groomed (knot city. (Please - I feel absolutely horrible????. I was surprised, if I could get Ruby there asap, they could do her right then! ???? Holly took care of Ruby. Ruby is only a year and eight mos. so she is a handful… then I was given my leave and told to expect a call in about an hour and a half. That was pretty darn close to right on. I arrived to find a pooch who looked like a rock star - even had bows on her ears! Trimmed, washed, and all gussied up…. I was expecting an exorbitant bill, but was shocked at how reasonable it was - considering what was involved. I was so taken aback and please I left a very generous tip! The place is small, but you can tell its filled with love for the cats and dogs they see. I will definitely go back for her birthday in December!

This lady on the phone has the WORST attitude. I don’t know who she think she is but she needs to humble that attitude. And act like a grown woman. Just because you have been doing that for “30 years” if so then you should know how things go already and you should know how to act accordingly. Your attitude is trash and I will let everyone single person know that. Not professional at all. This is the only vet my sister has called and received a bad attitude surprisingly cause seems like everyone else loves you. But If you feel like calling customers to double check on things and you think “you’re wasting your time” well your fellow coworkers are wasting your time because they obviously don’t listen or get their facts straight: so you fix that before you start talking to customers about your wasting “your time”. Miss HOLLY!!!!!!

Holly is one of the best in the business!!!!

Awesome! Holly is amazing with animals!

Excellent place to bring your animals

Holly’s Pet grooming shop is top notch! They have been grooming my fur babies for 14 years! Her staff always does an excellent job. I would give her 10 stars if I could! Ty

Very friendly and did a great grooming on my puppy .

Very good service Kristen is a good groomer

Brought our dogs (Westie and Cairn) in for grooming. My daughter picked the dogs up for us and was told that one of our dogs had abscesses in his mouth that needed to be checked by our vet. We had extensive dental work done on the dog (including extractions) within the last 30 days which had been causing him to lick incessantly. We simply asked Shoreline to trim the fur back away from his mouth in hopes that he might stop "slurping" the fur along his mouth a bit. We didn't go there seeking "Veterinary Advice". Additionally, Holly the owner, aside from giving the vet advice, felt the need to be a fashion critic as well and chastised my daughter for having faux fur on the hood of her jacket. My daughter assured her that it was faux fur because she would NEVER wear real fur. Well, Holly still felt the need to be even more rude by telling her "she should rip the fur off of the hood". As a result of Shoreline's abscess "diagnosis", we did have the dog re-checked by our vet (a waste of $55 and our vet's time) who shook his head, said that it is completely normal, not abscesses and it was silly for a groomer to be dishing out vet advice and "diagnosing conditions". I called Holly to voice my displeasure and she simply accused my daughter of lying and then told me that I was "making a mountain out of a molehill". She also said she doesn't need to listen to any such criticism and certainly never even entertained the thought of apologizing. I WILL NEVER GO BACK THERE AGAIN and know several people who have stopped doing business there due to Holly's big mouth and over opinionated personality. I'd give ZERO stars if it was an option.

Best groomers around if you want someone who truly cares about your pets shoreline pet grooming is the place to go

I wanted to get my cat groomed, so I called them and was unpleasantly surprised when the person I was talking to was rude. She was very condescending, speaking to me as if I was a child, saying that she had been grooming cats longer than I had been alive. Excuse me? I'm sorry if my voice sounds young? But no, I'm a 27 year old full grown adult, thank you. I deserve to be treated with respect. I was never once rude to her. I hung up, and needless to say, I will not be doing any business with them. Period.

After 15 years of bringing my prior Airedale to be cut by Patrick the owner had nothing pleasant to say about him. I informed her that because of my past experience with Patrick I would give her a chance to earn my business with my 9 month old Airedale. I brought my dog there to get a quote and see how she did on the table. The owner told me she would do it for $67 even though she was not the best on the table. After she was cut the following week I brought $90 to give the groomer as I knew it was going to be a difficult cut - I was giving this regardless of what the haircut looked like. When I went in to pick her up the owner told me it was $106 and that there was an ATM around the corner. This is bad business ethics - all she had to do was tell me prior that the price would range and or give me a call to let me know. The owner was also rude to me on both experiences by disagreeing with my training methods (I guess she know better than a Private trainer with over 35 years of experience and who has trained more than 20,000 dogs). I will not be returning to this groomer.

very good people they helped me through a very tough time with my dogs.

My parents grooming place.....The Owner- Holly is completely rude!!!! When she isn't there ill be gladly to get my dog groomed! Otherwise ill bring my business else where, maybe where Gerri went too! Which Shoreline wont tell me! I always call ahead to make sure the owners isn't there nor her daughter.. who is also extremely rude and vulgar. Please if anyone knows where Gerri from shoreline pet grooming went ill be gladly to drive however far! sincerely one un happy costumer...

The owner Holly & Her Staff are wonderful They have helped so many of my rescue animals over the years . They are patient and Compassionate and just wonderful groomers I give Shoreline Pet Grooming in Milford CT , A Thumbs Up

Holly & Jenn are wonderful people to deal with! I have been going to them for 15 years now. My Dogs have always come back looking wonderful and well rested like a day at the Spa! They were also very helpful when i rescued my puppy from Georgia and she came up on a transport, Jenn told me she would stay open long enough for me to bring her directly to her to be bathed. That was something you dont see now a days! Thanks again Holly and Jenn for your caring and your expertise at grooming my girls throughout the years!!!

I just love Holly & Jenn and the work they do. I wouldn't go anywhere else. Thanks so much, guys.