Pond Point Animal Hospital Milford, Connecticut

Dr. Carter & the staff at Pond Point Animal Hospital really go above & beyond at every visit & phone call. There has never been a time when I haven't felt that my pets needs aren't of paramount importance to them so I don't see how they could improve.

Very good place ,staff,and doctor I use to take my dog Spike and my cat Whiskey to this hospital and I lost the phone number and the address fora years but I fond all the informations I need to make an appointment for my cat whiskey for general checkup .

An absolutely fantastic, caring team. We know our tiny four legged person is well looked after at Pond Point.

I feel like this place has plenty of people and they all seem knowledgeable and attentive to our needs and the needs of our nutty dogs. Dr. Carter has added vets since she took over and we have no complaints.

Hopping place but great friendly staff. Memorial rock garden is touching

We have never been to a vet that is more client-centered than Pond Point. Every single person was a part of the incredible journey - from Nikki's relentless chasing (even on weekends) of Elle's records to Katie's warm welcome to Nneka's detailed intake session to Susan handling all of our calls and to finally Dr. Carter's no BS, straight-talkin diagnostic powers - WE ARE SO GRATEFUL. You all win the award for the best veterinary practice in the US. We've seen your magic on other dogs and we're now so happy that we got to experience it. Our vets in Brooklyn are fired. We're so happy to drive 2 hours up just to see you. I want the entire world to know how incredible you are! An amazing vet who truly understand the physio-anatomy of a dog who is HONEST AF is so rare. We LOVE Pond Point!

This pains me to write this poor review as I had high hopes for this place. I’m not sure if the pandemic has changed how they operate, but my dog since beginning care with Pond Point went from being relaxed and happy to be seen at the vet, to totally traumatized. Previous to Pond Point, I had watched as my dog stood relaxed, tail wagging as he got his round of vaccines with a previous vet. I believe it was our last experience with Pond Point that was the nail in the coffin. Griffin went in for several bloodwork tests, and I was told the lab “did not process” the Lyme specimen they had taken, so we had to go in for yet another blood draw. I was unfortunate enough to have that second blood draw visit with a vet who is apparently a visiting vet from another clinic and she was on rotation, or something along those lines I was told. She concluded the visit by telling me that my dog needed 4 tabs of Trazadone prior to every single vet visit as he was terrified, which was shocking to me as he again never had any problems (except directly related to nail trims only) and this was the first I was hearing of this aversion to the vet in general. She then proceeded to inform me my dog tested positive for Lyme, which was extremely concerning and I wanted to know next steps and treatment options. Instead of educating me on the Lyme exposure, she proceeded to lecture me about the dangers of my choice in feeding a raw meat diet to my pet - for myself and for my children (children I do not have, the conversation was so off base it was almost comical). I actually had to verbally redirect the conversation to the bomb that she just dropped about the Lyme. She was slightly rude, condescending, and extremely unhelpful. She spent all of 30 seconds addressing the Lyme, and the rest of the time condescendingly trying to sway me away from raw feeding with her antiquated views. I would caution anyone bringing their animals here that you are aware of who is caring for your animals as it might not even be one of their regular vets. We left there and have been working with an amazing office to reverse the damage done and regain my dogs trust in the vet, slowly but surely.

Enerything was lovely. Your care was thorough and effective! Matcha is feeling much better. Wonderful medical aervice.

I found Doctor Carter from the list of pros from the university she graduated as reference from SoCo’s previous physical therapy doctor since we just moved from Miami to Stamford. She is very knowledgeable, it is true as others commented she might be a bit terse but I personally think it is just because she is sharp and goes to the point that is very valuable to me... no hanging around the bushes. Her stuff is amazing and very accommodating and welcoming from Jackie, Susan, Jackie, and especially Claire who does apply the laser therapy to my dog. I’ve search some local vets to manage my dog’s health just because Pond is a bit far from home and in the event of an emergency, but after long search and horrible reviews on vet services as well too many requirements to pick up where her regular vet from Miami left, around Stamford I decided for Dr Carter (she may not know as of yet) to manage SoCo’s overall health from her arthritis therapy to her regular medical. It’s a bit far, it’s a bit pricey but the way that my old girl is being treated by them is well worth it. I decided to write this review because business like this deserves to be credited, and for concerned pet owners like me that depends a lot on reviews before making a decision which most of the time is difficult to make as we don’t know which reviews are true and which ones are bogus.

Everyone here is genuinely interested in your pet's welfare and very pleasant. They go out of their way to help you. Excellent safety protocols for Covid now, also.

The Doctors are very adept at the job they do- and I am sure they took good care of my pets!

The only team I would trust my animals with. They are like family.

Excellent, professional, very informative, detailed report card

Dr. Carter is excellent. Gets the job done the first time. No multiple visits to 'figure it out'. She is normally spot on. I have 5 pets and have been going to Pond Point for year. I've tried cheaper vets and I'll never do that again. Ended up spending more in the long run and they never really addressed my pets issues. GREAT staff too. Amazing.

Support staff is great and compassionate. Dr. Carter is an excellent veterinarian. She sometimes seems a bit terse but don't let that stop you from taking your pets there.

Dr. Carter and staff genuinely care for my pet and I. Always a welcoming feeling. I know my pet is in the best care at Pond Point.

Staff is very kind and helpful. Discharged with complete easy to understand instructions.

Dr. Carter and her staff are awesome. I would recommend then to anyone.

Friendly staff very clean and very helpful

Place is great and so is the staff.

Dr. CARTER IS VERY PATIENT AND VERY KNOWLEDGEABLE

Great service! Dr. Carter is extremely knowledgeable and very thorough! Friendly staff

Dr. Carter and the staff at Pond Point Animal Hospital consistently provide such great care to our "fur child," Stewart Little. Dr Carter is brilliant! We love bringing our little guy there knowing he is in such good hands!

Nice and knowledgeable staff/doctor. But very very pricey.

Dr. Carter really knows her stuff, we take all our pets to see her (cat, dog, and gerbil). She quickly determined our dog had a damaged ACL, which her previous vet had not realized for at least 7 years. The staff are super helpful and friendly as well.

A great veterinarian and caring staff that take great care of our dogs when they need to be boarded overnight!

Best vet in the biz!

great vet Julia Carter DVM. Staff is knowledgeable and helpful

My dog was not his normal self. Contacted Pond Point Animal Hos. They were able to fit him in on their 1/2 day busy schedule. They had the lab on site, so no wait on test results. Got scrip. filled their. Plus getting follow up calls. Yes my pal is getting better. Got a viruse.

Doctor Carter is the best there is.