Petco Middletown, Connecticut

250 reviews

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Reviews: Petco (Middletown)

All reviews (250)

Yelp (16)

Google (234)

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Jay Bee

2 years ago

Our go to pet store in middletown. Very friendly and helpful staff. Great grooming staff.

John Morrill

2 years ago

A little out of my way , but they always have what I need.

Tova Haley

2 years ago

They always have what we are looking for, the store is kept clean, and the staff is very friendly and helpful.

Yvonne Meagher

2 years ago

Great store to buy pet items

Colleen Jacobson

2 years ago

I just wish they would have fish that aren't always babies .

Anthony Aresco Jr.

2 years ago

Very Friendly, they take very good care of my dogs ,and always helpful.

Tasha Jucius

2 years ago

The assistant manager, Marisa, is absolutely fantastic! She is super knowledgeable about nutrition and training. All of her recommendations have been fantastic.

Theadora Werneke

2 years ago

I travel out of my way to go to this Petco. Staff is always helpful and friendly, it's clean and well stocked unlike some other of the chain in CT.

Anna Livingston Adams

2 years ago

My one complaint is that they don’t make it easy to find chicken-free food. There are many dogs that cannot tolerate chicken, but Petco does nothing to highlight which foods fit the bill.

Jules P

2 years ago

I was looking for a car harness which their supply was very low & prices very high.

L Carrillo

2 years ago

Will take the drive to this particular Petco for my dogs grooming needs. Julie was beyond helpful and patient with my two dogs for nail trimming and she handled the busy rush so well! Definitely appreciate seeing someone with passion and love for dogs in what they do.

Shany Donado

2 years ago

I sent my husband to pick up an online order, before sending him I called the store to confirm my order because they didn’t update me. During the phone call the employee was trying to dismiss me, she confirmed only one of my items but when I asked about the second she kept brushing me off. I explained I needed to let my husband know what he was picking up so he is aware. Fast forward 30 minutes later my husband arrives and I marked that he is there for curbside, he waits 20 minutes before heading in. The situation with the wait was no problem it was very understandable with staffing shortage and my husband headed in. The situation was that they told my husband that they didn’t have the item after I just spoke with them less than 30 minutes ago confirming the item was up front. They continued to tell him they didn’t see my order and he had to wait for them to repick the item. Just a very frustrating situation and I’ve had multiple experience like this with this store.

Susan Tosatti

2 years ago

Quickly brought my order outside for curbside pickup. Employee was respectful and wore a mask.

brittany plummer

2 years ago

The groomer at this location is amazing with my dog.

Fallon Giddings

2 years ago

Love bringing my puppy in and letting him pick a toy.

Julio Cancel

2 years ago

Very happy with the service

Marsha M

2 years ago

I love Hannah, she is amazing and does a great job with my Zoë. Petco, please hire more qualified and experienced groomers to help her. I am only giving 3 stars because it takes so long to get an appointment with Hannah and the alternate choices are no where as good as she is. I hipe you are paying her her worth. I am exploring other options elsewhere, I may or may not come back.

Wanda Ayala (Ivy)

2 years ago

My dog Chewbacca got a great hair cut!!

Denise deCourcy

2 years ago

Great selections, a little pricey..But it's worth it.

Sharon Truglio

2 years ago

The people at the store were very helpful in finding the items that I needed to purchase

scott malone

2 years ago

They had what I wanted


2 years ago

Marisa, the assistant manager, was extremely helpful in helping us find the best ‘no-pull’ harness for our dog as well as anti anxiety treats. She also helped us with certain training tips and tricks! We are super thankful and appreciative!

Douglas Wolfram

2 years ago

The employees are of course nice but visiting a Petco store is literally just a waste of money. They no longer price match Chewy, which was literally why I stopped shopping on Chewy. And it seems everything they sell in the store is cheaper on their own website so you always have to have a link open from their own website with every item you plan to buy for them to price match, and if you don’t- you’re wasting money. Do the math folks, for what you spend on animal food/products- save yourself massive amounts of money and just buy at Chewy. Trust me, I always shop a local store to keep people employed but I can’t reward stupid business. The saying goes, don’t trip over dollars to save pennies.

Gene Carlin

2 years ago

Like many of the Petco's, the staff are all animal lovers. I got a rescue black lab/shepherd mix and brought him there to get him all tricked out! They were all very helpful, and led me to some good sales and good accessories. Definitely recommend!!

Grim reaper

2 years ago

Employees are so nice and helpful

Mike Thorstenson

2 years ago

Great experience with Artur in the aquatics department and he recommend products to get my tank back into standards

David Pakus

2 years ago

Always a good experience and they do a great job grooming our pups!


2 years ago

They always have what I need for my pets very friendly people great customer service

Delia Hackett

2 years ago

I found the service most helpful and the people were very kind and understood what I needed

kevin braun

2 years ago

Very good place lots of variety for cats and dogs and other animals

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Petco, Connecticut, Middletown

816 Washington St

Business Hours


10 AM - 6 PM


10 AM - 6 PM


10 AM - 6 PM


10 AM - 6 PM


10 AM - 6 PM


10 AM - 6 PM


10 AM - 7 PM

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