133 reviews
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Yelp (27)
Google (106)
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Barbara Marzi
2 years ago
Roaring Brook Veterinary Hospital gets it. They provide exceptional customer service, they really do care about you and your pet/s, and they provide a professional and welcoming first class environment. Roaring Brook will confirm your appointment in advance, provide a checklist of vaccines/shots that your dog should get (things we were unaware of that are important), and they call you after your appointment to see how everything is going. We took our four month old puppy Gucci there and she felt very comfortable once she entered as they have snacks out for dogs. Dr. Bloom was great with her as well and he gave us some helpful pointers on what to do with her diet. This is the only veterinary hospital we will go to.
R R
3 years ago
I trust Roaring Brook with my pets. I have been with another vet in Avon for a while, but I was not happy the way things were handled, and decided to switch. Two of my high risk dogs needed dental work, and Roaring Brook treated them both with such care. I was very pleased as there was no complications and the recovery was so quick. One is a small chihuahua and the other was a senior greyhound. The staff here as well as the doctor show compassion, it was so obvious how much they cared. After my dogs healed they were so different, they were happy running around again and being more alive. Another one of my dogs had a swollen eye and again the care we received was outstanding. I trust everyone here and will continue our relationship as long as I keep rescuing. My biggest appreciation for this practice is the display of affection when we had to say goodbye to two of our dogs. The doctor came to our house, we didn’t have to bring them to the office and we respectfully said our goodbyes where they were comfortable. Shortly after we received a condolences card signed by all, that was such a kind gesture. They truly care! We have moved closer to NYC but my 1.5 hours drive is worth the quality of care my fuzzy angels receive.
Paula Horsey
3 years ago
I have been with Roaring Brook Veterinary Hospital for over 30 years. It is a great place with great staff and doctors. I have had emergency situation which was handle with the most care and service for my pet.
Lorraine MacDonald
3 years ago
Visited Roaring Brook today for routine visit. Saw Dr. Bloom. He was informative and caring…I would recommend him. Of course this was a routine visit not an emergency situation.
Richard Golin
3 years ago
First class dog loving establishment. Great docs, fabulous personnel. I love the place, my dog loves them more. Rick G.
Jeff Lent
3 years ago
Outstanding, compassionate veterinary care. Really excellent staff. The very best place in the area for pet care.
Just tim Doing Tim things
3 years ago
Everything about our visit was great. We were listened to, cared for. And the process was simple and stress free.
Kaitlin Peretto
3 years ago
We love Dr. Nassar and the whole staff at Roaring Brook!! They always take the best care of both our dogs. We wouldn't go anywhere else and recommend them to everyone!
Ronald Rybnick
3 years ago
We have been customers of RBVH for a number of years, they have always been fantastic to work with. The staff is friendly and caring, they get to know each and every “client” that walks through their doors and treats them individually!!! Our new dog Teddy was put at ease for his first visit. Hats off to RBVH for continued smooth and efficient operations even with the pandemic!!! RVBH ROCKS!!!
Staci Brown
4 years ago
Even with things the way they are in the world right now I received excellent care for Prescott. First visit and things went very well.
Sarah Johnson
4 years ago
Wouldn't trust my bunnies to anyone else. They really know their stuff!
S & K Dragon
4 years ago
We've been goin gto RBVH for more than 20 years using their vet, grooming and boarding. We've never been anything but raving fans. Even after we moved two hours away we've continued to go back for all grooming and vet visits for 5 years now. They are by far one of the best. They care about your pets. They know how to work with them. I took one of our pets to a local vet for an ear infection just after we moved and they manhandled my dog to the point of traumatizing him. Never again. We realized we have something special with RBVH and will stay with them!
Rosie Scanlon
4 years ago
Our dog had a sudden mystery illness and we were having a hard time finding a vet to see her on such short notice until we tried Roaring Brook. They scheduled our visit within 30 minutes of our call. They did a great job communicating even over the phone because of COVID restrictions. They understood that we had a limited budget and the doctor came up with several different courses of action for us. Kind and understanding staff that helped save our dog! Thank you!
Robin Schaffrick
4 years ago
The best practice ever! The kindest and most professional staff! I can call anytime with questions and they are always helpful, My dog is a mastiff and he loves all the girls and they all are him. We are blessed to have these people caring for Anchor!
Randee Roucoulet
4 years ago
We have 3 senior pets in the house and the staff at RB always manages to schedule them same day when I call in a panic. They obviously care about all their patients. I wouldn't go anywhere else!
Paul Hebert
4 years ago
We've been going to RBV for close to 20 years. Absolutely terrific facility. They do everything right. Even now with covid-19, they run the new processes perfectly.
Pam Ei
4 years ago
For ALL the immeasurable depth of love & brilliance of care~given by Dr. Begg :) ~ to our dearest lil love ~ our precious lil guinea pig ~ who we LOVE with ALL our hearts~ words can never begin to express the IMMENSE gratitude ~gratefulness & joy we have for Dr. Begg :) !!!! For all the countless phone calls answered by Dr. Begg :) ~ with extreme knowledge & amazingly wonderful expertise & sincere care & his wishing goodness for animals ~ is a treasure to our hearts! THANK YOU sincerely Dr. Begg :) for healing our precious lil Heather Joy xo :) ~ our joy! AND with such wonderful care over the past 3 & 1/2 wks.! All you do is sincerely appreciated from the bottom of our hearts ~ you are a treasure! We are so grateful to you :) & the wonderful caring people at Roaring Brook :) who have been so very wonderful to us! A special thank you too from our hearts ~ to dear Alicia :) ~ who answers the phone with such love & sweetness & deeply cares! & also to Katie :) ~ Dr. Begg's Vet Tech. who was simply wonderful to us! Thank you for all you do & for you! What a blessing always & in such unprecedented times. With our sincerest gratitude~ love & sweetest best wishes ~Sincerely always! Pam :) Howie :) & precious lil Heather Joy xo :)
Mikal E.
4 years ago
I’ve been to Roaring Brook Veterinary Hospital a few times for my puppy Prince and I am impressed with all the Staff crew such as Sarah , Sarafina , Ashley, Alicia , Kelly to name a few along with Dr. Begg . They are very helpful and they are not pushy nor rude . I like how they don’t try to force vaccinations but leave it to the owner to make the choice . The doctor along with Staff also help me cure my puppy dandruff problem by recommending fish oil and flaxseed oil along with a well balance diet and it worked perfectly . There are also other Doctors there as well such as Dr. Ellsworth , Dr. Melvin, Dr. Nassa . I believe you and pet are going to enjoy the experience at Roaring Brook Veterinary Hospital ????????
Michelle H
4 years ago
My daughter called days ago about her Sick guinea pig and was told she would get a call back asap as it was an emergency. Here we are a week later 6 different vet calls and no one could help. Now we have a dead pet and a devastated child. Disgusting display of “professionalizm” I have ever seen
michael robson
4 years ago
I want to thank the staff for helping take care of our elderly rescue Runi for the past two years. We were in there so many times that they get to know you. When it was time to let go I called Sarah as she knows us from many visits. I booked a time to put him down and withdrew it the day before. We didn't think he was ready. A few days later we made the final decision and I called her again. I had witnessed her crying one time when I was there after a pet had been put down. She said Im sorry, this never gets easy ( sincere heartbreak ). As busy as they are, Sarah booked us in with sympathy and understanding knowing all we had gone through with him. This is all part of owning any pet and they see it every day, EVERY Day. I want the owners to know that you have a very special employee in Sarah, she sincerely cares for the people, the pets and has passion for her job. Sarah is an asset to the company. Everyone there has always been great to us. Thank you all again for helping Runi and we wish you all a Happy and safe Holiday Season. Mike and Donna Robson
Glenn Catania Sr
4 years ago
Abbie's annual check up went well. Dr. Nasser was thorough with her recommendations on our weight management mission and made sure all our questions were answered. Over the years, we have never been disappointed with the care we receive at RBVH. Although we miss the personal touch with Covid19 restrictions, we know our pets are in good hands. The entire staff is extremely competent.
Eric Nolin
4 years ago
We used to utilize all facets of this facility.Four years ago I would have given Roaring Brook 10 stars. Place has gone downhill. Will never utilize their services again. I encourage pet owners to do careful research. Whole place has fallen apart.
Dorothy Barrow
4 years ago
We have brought our dogs to roaring brook for a few years now..friendly staff..very compassionate..love them!!
Deb Strid
4 years ago
Roaring Brook veterinarian hospital are extraordinarily compassionate people I’m grateful that they are able to help us in a very sad time in our lives. Everybody there is amazing
Abby Tarat
5 years ago
Staff is upbeat, positive, energetic, and amazing! Went with my dog and my 5 year old kid the other day, they kept my son entertained and were very accommodating and welcoming! Had a great experience with everyone there! Will definitely be going back with my dog.
Samantha Youell
5 years ago
Staff is friendly and they are so easy to deal with!
Patty Whipple
5 years ago
Excellent care and caring staff
Olivia DeSio
5 years ago
The vets themselves do a really great job, however the entire place is overpriced for what it is. They overcharge as well as throw on other bills that you request NOT to do. I highly recommend finding another business that doesn’t overcharge.
Lisa mccall
5 years ago
Knowledge and friendly staff. With every visit, I feel like my pup got excellent care.
Heling Yang
5 years ago
We’ve been seeing doctors at RBVH for 11 years now. Love dr. Nassar. She is wonderful . Morty and I are so grateful to have her????. We also met dr. Bagg for the first time the past weekend. He is very nice and friendly. He listens …
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Business Hours
Monday
7 AM - 7 PM
Tuesday
7 AM - 7 PM
Wednesday
8 AM - 6 PM
Thursday
7 AM - 7 PM
Friday
8 AM - 6 PM
Saturday
8 AM - 4 PM
Sunday
Closed
Popular Hours
Monday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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