Petco Golden, Colorado

Store was busy and like every other store they were shirt handed so it took a while to get a hamster. Everyone was friendly so that helped!

Just wanted to share what an absolute Angel Brandi is! If you are still there Brandi, (I was there in July of 2021) thank you so much for helping with a friend of mines puppy while she was sick on a long road trip! You helped me select a carrier for the car for her, you even put it together for me! I had to stay outside with her while she got sick, and you went back inside and swiped my credit card for me. I hope you or your manager sees this update! The Malinois puppy is doing wonderful and is about 70 pounds already! Petco needs more employees like you.

One star for strict return policy. I bought two pet carriers, one of them was a demo off the shelf. When we decided we didn’t need it the sales clerk said it had been used and it was hairy and they couldn’t put it back on the shelf (it came with hair inside of it, we did t use it). So I’d say be careful of buying products off the floor. You can never be too hygienic with the pups (eye roll).

I had 2 returns or exchanges. 1 was for a knitted doggy sweater I bought 7 weeks ago and within the 3rd wearing, a hole appeared as the workmanship was very poor. I showed the cashier and he agreed with me. I did not have a receipt but the cashier looked my purchase up and said it was past the return/exchange policy. the 2nd return/exchange was a gift I received from a friend of a doggy sweater that was too small so I wanted a larger size. The cashier refused because I did not have a receipt. For these reasons, I will not be shopping at Petco anymore.

The only place to get out dogs goodies

OK, so I know that we have to really watch which pet food brands we choose (and decipher their ingredients)...but this place doesn't seem to carry any common brands... rather, they carry a lot of supposedly healthier and wholistic brands which are far more expensive. Further research lead me to see a lot of the these lesser known brands also have questionable ingredients or sources. (Although they DO have many great brands to be trusted..) The majority of products throughout the store are rather pricey. Yet, their employees are barely making minimum wages. Just something to ponder when debating to shop here, or any other big box or independent pet supply store (or local grocery store...big or small).

Clean store. Maybe smaller than some other locations. Friendly staff. Checkout was quick.

Everyone is always so friendly ! I came in late with a dog food issue and asked the nice ladies about their opinions . My dog food smelled spoiled to me . I know the ladies didn't specialize in dog foods that evening but they gave me some good pointers and suggestions . my sweet dog feels much better and I am happy ! Thanks ladies !

Opening times are great. This store was particularly helpful and welcoming when I brought my kindergarten students to buy our class guinea pig. We are learning about our neighborhood and how Petco is a part of our neighborhood. The children loved their visit.

My go to pet store for tropical fish,and pet supplies.

Bomb place to treat your pets

Excellent folks great attitude very knowledgeable and very helpful worth going there all the time and I do

Clean location and pet friendly. They also have a newly done fish area with fresh water and salt water fish. They sell reptiles as well as guinea pigs and some rodents. Vets are available for check ups on certain days and staff will help you find what you need.

Love Petco but they doesn't have pet varieties food.

Pretty intensely rude to my 7 year old and I. After asking about mice and rats, the manager came over and just started raising her voice at us, called us inhumane for wanting to buy a mouse, chased us out the door, then walked away without another word. We literally said no words the entire time and just had to walk away I hope people like this find peace within themselves.

Not much help, animal seem really depressed too.

Mostly I go there for the fish and dog food and some other aquarium stuff the only issue I usually have is there's not usually someone in the aquarium area and even if I go up front they paid him somebody doesn't show up so I've actually walked out of there twice and came back during the week when they had more people working. I've had okay luck with the fish there I know they get them delivered a certain day and I like to wait because sometimes they die off from disease so it's better to buy fish there towards the end of the week. The prices are always good and are close to what Amazon charges but I get things right away so I'd rather get them from here and they have a pretty decent supply of dog food fish stuff and they're generally pretty helpful.

Great service and recommendations for pet food.

Was helped by Angel these evening, friendly & attentive customer service. Reagan had a ball with the great selection at this store.

They were very nice and good with my dog.

They always have good looking woman shopping in here

Friendly staff and easy to navigate. In a weird location in my opinion but not hard to find.

Very helpful and friendly staff.

The grooming gals were very helpful and informative!

Amazing store Mel is amazing she helped us soooo much with our tank I don’t know what we would do without her

We have nothing in Scottsbluff for pet needs I had the best time shopping the newest treats for my cat..

Great service and helpful people. Thank you "Blue" rep for helping us pick the best food for our pup.

They cut my dogs nails extremely unevenly, and in a pile of dog hair from another dog. When I spoke to the " management" he said it was clean dog hair???? . Unbelievable!

Not very friendly staff, very short with the buying customers. We won't be going back,....

My dog is always taken care of by the grooming staff. They are friendly and professional.