Uptown Pets Yucaipa, California

Wonderful pet store. Support your community stores.

Really friendly staff and great local place to shop for pet supplies

I've always loved Uptown Pets but tonight they went above and beyond! One of our rabbits was bitten by another rabbit and her lip was in bad shape. We traveled all over the Inland Empire trying to get someone to see her. Either clinics were closed or vets wouldn't see her because they don't treat rabbits. She was bleeding, her lip was separated from her face, they wouldn't even give me advice on how to care for her until I could get to the right vet. No one would even advise me on how to clean the wound. They just sent us away with a clucking suffering young bunny. I wasn't sure what was more upsetting, the pain our bunny was in, or the absence of compassion from people who made a career out of caring for animals. I decided to check with Uptown Pets just before they were closing. Not only did I get the right product to treat our bunny's wound, but Emlyn asked to look at her and then talked to me for a long time giving me instructions on how to use the product to treat the wound, how to watch her during the night, things to look for, how to help her eat, drink, and even how to keep her cage while she is healing. She went online and showed me her vet of choice for rabbit care and instructed me on next steps and the best way to get the appointment I needed the following day. Emlyn reassured me that our bunny would be fine during the night and gave me action steps to help prevent serious infection or other unwanted health issues due to refusing food or water. She helped me after several emergency clinics wouldn't even set their eyes on her or offer any instructions on how to avoid infection. Emlyn even gave me a contact number so I could reach her if I needed more help and asked to be updated on how she is doing! I am beyond grateful! I can't say enough about the compassion, encouragement, and the beyond the limits care we got there! Uptown Pets isn't just a pet store, they love animals, they know their animals, they know their products, and they care about their customers!

Great customer service and friendly staff

Very friendly staff. Huge variety of grain free pet foods. Great hours, also has handicap parking.

Had exactly what we needed. Nice, helpful, happy staff. ????

When ur pet is one of ur best friends, then this is a pet store is for you!!

Super super cute pet store - but I have the same complaint here that I have at most independent pet stores - there's never enough cat stuff compared to Petsmart or Petco!

Forever my favorite pet store! I have yet to ask them a question they didn't have the perfect solution for! And trust me my pets all have issues!

Employees friendly and helpful.. Groomer Christina, the best.

Friendly service. Has all what we need.

Nice pet store. Staff is knowledgeable and friendly.

Verry good place , great people , I buy my snake food there !

Love it. They are so nice and helpful. I go there weekly.

Super friendly service. Knowledgeable. My favorite pet store

Feeder mice are the price of a happy meal now, not happy about that.

Lots of cool stuff there :D lots of pet stuff, because it's a pet store...

Friendly, lots of character with an old-school vibe. Fantastic store!

We went to the do it yourself dog wash. It wasn't too expensive, however, there was no warm/ hot water so it was a little uncomfortable for my pooch

They sell dog shots there!!

The groomer does an amazing job. Though she is much better with animals then people it feels like sometimes. The rest of the staff are amazing and really actually listen and can help you

Nice local business to support in Yucaipa. Carry all or most items for all types of pets. Friendly, helpful staff.

The young lady that helped us n cashier were awesome! She was so helpful n kind. Omgosh! It was on wednesday the Sept.1st at 3:30 more or less. She answered all my questions. Can't remember name. But very very sociable nice girl. Go there for ur pet's needs!

Great selection of food for our dogs

Very nice staff and clean. Huge selection. Check it out.

Girl who worked there helped me find everything I needed to keep a baby rabbit from dieing. The rabbit is still alive :)

I went there for a vet visit which was perfect. My dog got all of the shots he needed. I asked the groomer to clip my dogs nails and she was kind of rude, not helpful at all.

The staff is always ready to answer any questions

Big pet store large selection of dog food

This is a good place I liked it I bought 2 fish