Pet Food Express Walnut Creek, California

Very kind staff and well versed in pets. Easy to find products and convenient location

The workers were so nice and it’s so perfect if you need food or any small things for pets. Also had very cute little cats

They have a vast selection of pet related items.

Great space to give my pups a bath.

Came here over the weekend & I was asked to leave by an employee because she thought my mask was not a fully covering my face because it had decorative bling on the outside. The mask obviously fully covered my face. The manner in which she approached me was more of a problem.

Everything i needed to give my dog a wash was there even provided a small treats. Very cool

Great, great, great customer service and I should know after 15 years of retail experience including being a buyer for a major national retailer. I intended to buy a medium bag of dog food but when the associate, Chris, offered to help me out with a large bag it was a no-brainer. Plus she threw in a generous sample for my pups and even made it the same protein source as my purchase because she took the time to notice what I was buying. Sure, you might find food a little cheaper but when you meet the people that are making a living and providing great customer service face-to-face, it's worth every penny! Plus the high quality food means you'll save on vet bills later on and your pets will enjoy better health now. + Outstanding customer service + Great variety of high quality products + Convenient location + Attractive and clean store + Buy and save program + Not crowded + Easy parking* - *avoid the parking lot at the Trader Joe's end at lunchtime but otherwise there is plenty of parking and no crowds Go here, you'll be glad you did. Shop local!

The associates were very helpful and they had a nice selection.

Good customer service. Clean store. Product was in stock.

The staff go out of there way to help you find what you need and answer your questions. I also got to utilize their in-store vet for the first time today. I was impressed by how fast, clean, professional, and noticably cheaper than the other vets I've been to in the area. This is my favorite pet store and won't be shopping for pet supplies anywhere else.

Great business for pet people. They always have the stuff I need! Highly recommend it

It was our first time to adopt a pet cat and i loved that there was somone to help and guide us. they have offered a pamphlet for 1st timers and there was someone walking us through and making recommentadions every step of the way without suffocating us. really good experience. Products are good. Place is clean. Masks and social distancing being followed

Employees are super friendly. Dog wash area is always clean and ready to be used. Good selection of animal toys and premium foods.

Went for a new dog collar and left with a few more items. They have a great supply of local and clean treats, food and toys! Very friendly and knowledgeable staff. This place made me feel good about spending money there.

I went into my local Pet Food Express here in Walnut Creek. I must say that we were more than impressed by the staff including the Manager. She and I had a chat about Ubiquinol and how it is effective for dogs suffering with Heart disease. The cashier and ALL of the staff here are beyond lovely. I love PetFoodExpress for being a CONSCIOUS company for starters. With that said, the staff here are definitely true animal lovers! They also know how to treat people and their fur companions! I genuinely love to spend my money here as they not only carry the best but also treat customers with care and respect. It was the first time visiting a PetFoodExpress for my friend that tagged along. I had to return an item and the staff went above and beyond for us. Showered my Tinky with love and attention too. Just an overall stellar store with first class employees. Thank you again for being warm, inviting and taking such good care of us. Tinky thanks you all too and also for carrying Raw Goat’s Milk and great quality CBD! Signed, a conscious consumer that more than appreciates employees such as the ones you have at this particular location. Well done! I will definitely continue to shop here and support such a wonderful location and business.

There are many pet supply places in the world, but we’re hooked on pet food express! Great product selection, super helpful and patient staff, well thought out bathing stations, convenient vet services on site, and the store is so clean we don’t fret bringing our young pup there to train. Most of his favorite toys and training aids came from PFE.

Large selection of dog food, treats, toys, beds,etc. Staff very helpful. Easy to maintain distance from other shoppers.

People friendly and helpful, but not a fan of their new system of not allowing you to shop on their own. It's so weird and makes you feel dirty.

Very cute store with a wide selection and staff that was friendly and knowledgeable.

Nice store. The staff have great product knowledge. Some issues in past with dog wash; not enough soap suds.

As with every pet food Express we've been to, we had a great experience with the fantastic staff

Very helpful staff and very organized shop overall! Highly recommend it!

This is hands down my favorite pet store and also favorite Pet Food Express location. I've been to multiple PFE locations and this one stands out because of the amazing employees that work here. I come here at least once a week to stock up on food or other cat supplies and every time I walk in, the employees will ask how my cats are doing or if there's anything in particular I need. If I purchased a new product recently they somehow remember exactly what it is and ask how it's going with it. It's things like this that make me want to keep shopping here because it shows that the employees listen and care about their customers. I think all the employees are wonderful here, but I really want to emphasize that this store has a great manager (Ryan), assistant manager (Jackson), and a store associate named Marisa. These three employees always answer my questions and go above and beyond with taking their time to help my needs. As I mentioned before I come to this location often, sometimes even multiple times a week, and they are always eager to help me find whatever I need. Most of the toys and treats my cats love are thanks to their wonderful suggestions. This store is also my favorite because of it's size and they also have a cat adoption center. Although I have other pet stores near me, I choose to drive a little further to come here because of the excellent service I recieve here.

I went in for the VIP vaccination service I found the staff in the entire store to be super friendly. They have a great selection of lots of stuff, more than you'd think with the express name. And the Pet Wash facility is outstanding! You can get 4 25-minute tokens for $45. I washed my two 70 lb dogs and finally had to turn off the blow dryer as I hadn't used up all the 25 minutes. The bathing stations have rubber aprons for you to wear if you like and free towels and are elevated so you don't stress your back. There are perfect length leash cables secured to the wall so your dog can't jump out. There are two leashes in each bathing area so I clipped both my dogs in and gave them a bath. For $11.25 I got two clean dogs and no cleanup or towels to wash. Brilliant!

Awesome store for pet supplies and great service. I always greeted with a smiling face. If you're the antisocial type, well that suck for you, because you have to walk past the registers to get into the store, so you'll always get confronted in some way. If you're social, well it's a pleasing experience.

The dog bath is awesome for Rescue dogs

A smaller pet store that has a good selection of natural and holistic foods. The pet wash area is nice and towels are included for the $15 fee.

Big clean store. Baths are great. Set apart and plenty of room to work

The vaccination services offered here are fantastic! The staff was absolutely incredible, obviously very passionate about caring for any pet that came through their door. Service was quick, professional, clean and amazing. The best vet visit I’ve ever had.

This place is great for good deals!!