North Main Pet Lodge Walnut Creek, California

The staff here are extremely friendly and caring. I have a very large unfriendly cat. But the staff had no problem boarding for 3 days. No problem with the reservation, no problem with the drop off or pick up. I have not ever left a dog here, so I could not comment on that.

Great people who treat our dog very well. Good haircuts too

I have been taking my dog Jasper to North Main Pet Lodge for 6 months and I’m extremely pleased with the quality of their services. Chris and Colleen have a lot of experience working with pets and it is evident by the care and attention they give each of their customers. I especially like that there are supervised play times to ensure everyone plays safely. I trust the care of my pet for both daycare and overnight boarding with North Main Pet Lodge!

Love this place. Only boarding we'd consider taking our reactive pup to. Coleen & Chris are fantastic & understand different dogs need different handling. Family owned & operated (a couple of generations!), great people, great place.

We love North Main Pet Lodge and have used it for our cat for the last 8 years. The cat facilities are large and the enrichment provided by staff keeps our cat happy. We know he is safe and well looked after which gives us peace of mind. This is all besides the fact that the owners and staff are responsive, friendly and caring :)

Our 9 year old German Shepherd was recently diagnosed with intestinal cancer and we were afraid to board her. We left her at North Main Pet Lodge for 5 nights and she did fantastic!!! Chris and Colleen make you feel so at ease! We love this place and so does our dog!

My dog is a bit weary and awkward around most people but she has loved this place ever since we started bringing her here over 5 years ago. She is always happy to arrive and we’ll taken care of while we are gone. I never worry with her at North Main Pet Lodge.

Our pets LOVE the pet lodge! They care for our dogs and our diabetic cat that requires insulin injections twice a day. They go above and beyond to provide the best care! I highly recommend the Pet Lodge!

We have been kenneling our dogs here for quite a few years. They have always been happy and healthy when we've picked them up. Owners are very nice and personable. They even managed to make my horribly unfriendly toy poodle like them. She hates everyone! They are a bit pricey, but you get what you pay for. I highly recommend them. Of note, when one of our dogs passed away from lymphoma in March, they were nice enough to send a condonence card.

Four years ago I took my 4 month old Toy Pomeranian puppy to be groomed. I had an appointment but they said I needed to leave him there, and I couldn't wait for him. My puppy ended up being there all day. I kept calling and they said he wasn't done yet. When I picked him up, he was howling, yelping, crying, shaking and jumped off the table to get to me. He was obviously traumatized. He was NEVER afraid of a brush and was okay with being pet on his head before. Ever since then and still now he is not okay with brushes and having a hand come at his head. When someone he knows tried to pet his head, he flinches like they are going to hit him. If someone he doesn't know tried to pet his head, he growls and backs up. That behavior is not normal for a puppy. When I asked the girl about my dog's behavior and why is he so scared. She said getting groomed is traumatizing to animals. I said not if you do it right. I yelled at her, What did you do to my dog???!!! She rolled her eyes at me and walked away. I feel he was abused at this facility. I will never go back and warn all my friends and family. Since then, my daughter has gone on youtube and learned how to groom him herself. It's not difficult to do yourself and then we know he is not be hurt or mistreated.

Really pleased with North Main Pet Lodge, especially the good care and personal attention they gave our dog during his stay. This is a family owned operation, and they really know what they are doing. Will definitely be back -- this is now our preferred dog sitter! I especially like the upgrade options they offer for overnight stays, including 1 on 1 time with the dog, group play, various walks, and evening treats. We signed up for a couple of those extras, and they noticed which ones were effective for our dog and which ones weren't as effective. They proactively adjusted the play time so that our dog could do what he likes best (which also saved us some money). We also know exactly what to sign up for next time. The kennels are a very good size (4 ft wide by 15 ft deep indoor/outdoor area separate with a wall and doggy door).

BB (Baby Boy) terrier loves pet lodge. Especially, the doggie daycare. He just plays his little heart out and comes home happy. They are very kind and thoughtful animal lovers.

Don't let the urban surroundings scare you off, we have been going for 13 years and highly recommend them. They are a family-owned business, and Chris is proudly carrying on the second generation of pet care. My dog helped choose them for me--she came back sad, cowed and dirty from other kennels, but is always happy to arrive at North Main, and comes back happy (and a little tired).