Visalia's VIP Pet Boarding & More Visalia, California

Avoid booking your pet here unless you want them to cancel your reservation last minute leaving you scrambling to find backup boarding. We booked a week long reservation for our dog 3 months in advance as we knew this place books up quick. We made sure we had all paperwork and documents needed. We are now 3 weeks out for our trip and called to confirm. That's when they told us they did not have us down even though we have an EMAIL CONFIRMATION and had been in contact with them regarding our dog's reservation. If there was any issue with the dates, they could have called and told us ahead of time but we heard nothing! We are now scrambling to find boarding for our dog. Absolutely terrible customer service!

This is the first boarding location I have ever used & will never use another as long as they still exist! My dog has been there for three different extended stays now & most of the time she's having so much fun she doesn't really seem to care about coming home :) She had been attacked by another dog (NOT here!) prior to her first stay here & had been apprehensive around other dogs after that. I was nervous how she would react when I brought her here the first time. I explained her situation to the owner who knew just how to handle it & found her a perfect group to socialize with. Now she has regular friends there when she visits! I don't ever worry for a second while she's there. They also wash the bedding before sending her home! Such a relief to have found this place.

I truly love this place, they even washed Shilohs bed when I picked her up. Amazing and friendly staff. Definitely recommend…

I have always struggled to leave my dogs. I have 2 small Yorkies that are very attached to me. I have high expectations when it comes to the care of my dogs. A friend of mine recommended VIP Boarding. Booking was fairly easy. I left a VM and they quickly got back to me. If you call it’s likely you will get their VM. Just leave a message. They are busy tending to our pets and are great about getting back to customers. So Back to my experience…dropping them off was super easy. Staff was very friendly, facility is clean and the dogs I did see in the play area looked very happy. They ask several questions just so they know what to expect from your pets. I gave them a run down of their personalities. I felt comfortable leaving my dogs and I knew they’d have a good time. Pick up was just as easy as well. They washed their bedding! I was super impressed with their customer service. The only suggestion I’d make is to pay with cash. There is a fee if you pay with a credit card. But they let you know from the very beginning so you come prepared. So take it from this overprotective dog mom, this place is a blessing! Thank you VIP Staff Love Leo, Gigi, and Patti

They no longer have day care and I couldn't use their services when I was stuck in a bind. They may be great at boarding but they still advertise for day care and I relied on that when I planned to pass through the area on a work trip. I also called a few times only to get a recording each time.

I took my 7 month old cat to this kennel. (I have never had to use a kennel prior to this) I read the reviews and decided to book with them. From the beginning they were very responsive making sure she was up to date on shots etc. When I went to drop her off I was so nervous but when I got there I saw nothing but calm happy animals. The cat area only had one other cat and my cat and her bonded right away. I left there feeling good about my decision. When I picked her up she started meowing she didn’t want to leave! I also was able to text and check in on her. I highly recommend! Thank you VIP, I was able to enjoy my vacation and know my kitty was in good hands. ????????

I absolutely loved the service here, I've always worried about leaving my cat home alone and he gets lonely but he did very well here and I'm very happy with the service after a weekend getaway. We will definitely be coming back to bring our pets for whenever we need to head out of town and recomend to friends.

So perfect. I have pit bulls and normally 100 for yoe nails at vet. Not here shes amazing and my vicious baby loved her

Genuine love for my dog from the place! Good size dog areas, clean kennels. Owner is very helpful and fair. Will definitely be bringing my dog back.

Definitely the greatest place for my four legged babies. VIP provides first class care.

My African Grey always has the red carpet treatment here! Highly recommend for all pets!

They are friendly and take good care of your pets.

Highly recommend! They did a great job talking care of Whisper.

My dog loves to go and hates to leave. The first time he was really nervous to go but when we picked him up he wanted to go back to play. Although he loves it there he is always ready to come home. I would recommend this to any owners who know their dig is comfortable with round other dogs. Even if the dog isn't comfortable around other dogs, the people that work there just need to know and they will make sure the dog is comfortable in all ways.

Love love this place!!! It is clean and the staff are AMAZING!!! Can’t say enough good this about them!! My dog loves going there!

They take excellent care of my dog. She is leash-reactive but magically socialises really well with other dogs when she's there. They are really passionate about doing right by your pet and care deeply for each one individually. 10/10 recommend.

Great place to take my dog. My dog loves to go here.

If I could give her more than 5 stars-I would!!! I boarded 4 pets. The owner gave me updates on how they were doing and she was very flexible with my schedule. I would definitely trust my pets with Visalia VIP pet boarding again. The owner is friendly, reliable and it is evident that she truly cares about those in her care:)

I always have a great experience at VIP

Great people to have look after tour loved ones when you need. Fast to get you checked in and checked out. They remember your fury little loved one by name most of the time. Reasonable prices for just a few hours or extended stays.

We love leaving our Nala there when we can't take her with us. The staff is super friendly. They take very good care of her. Place is beautiful!!!!

My dogs are my babies and when I drop them off to VIP I feel like they are staying with extended family. They don’t start shaking scared when we arrive but are greeted with smiles and love. I love that they can be groomed before we pick them up so we can have them ready for snuggling at home! Great prices and absolutely wonderful staff! B

My dogs love this place, and I like their affordable prices and friendly staff

I have a cat with hyperthesia and he did great for his first time. People were great and the dogs sure looked happy too.

First time we put our cats in a boarding house and it was a good experience for all. Staff was friendly and helpful.

Great place to board your pets. Staff is great. So helpful when you are taking small trips or long extended vacations!

My dog as well cared for.

Having this place nearby is a blessing. They took very great care of my cat when I recently went away for 6 days. Rates are reasonable and they are always courteous & helpful when I call with an inquiry or to make a reservation. I feel much more comfortable leaving for vacation knowing I have a trustworthy place to board my furry friend.

They did a good job of showing me the facility very friendly people had my dog's wash their my dogs aren't used to a lot of other dogs around them I'm hopeful that everybody keeps up on their vaccines so the dogs don't get sick I'm going to board my animals there to give him a good try I was impressed with the facility

Terrible.... DO NOT send your dog there... The owner is very rude.... After going for a trip for more than I week, and calling to check in on my dog almost everyday, from a super healthy dog to a dog that lost 6 lbs and kidneys were failing, he almost died... He was not drinking water for more than 5 days... if they told us we would've came back immediately... They lie if you call how the dog is doing, we were told he was playing and eating, and is fine... Bull**** place. PLEASE DON'T SEND YOUR DOG!!!