72 reviews
All reviews (72)
Yelp (13)
Google (59)
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matthew carroll
2 years ago
Amazing small business the owners are what make this country awesome hard working real people that love what they do the reptiles always look well fed and happy wish i had more time for pets so i could buy more from them
Pastel Spector
2 years ago
Cute store with manny amazing reptiles, the owner was kind, patient, nd gave me great advice. All of the reptiles looked healthy and well taken care of. They clearly know what they are doing
MAX POWERS
2 years ago
Awesome place to check out & ask questions! Ian took the time to show off all the awesome animals, and tell us about them!
Harry R
3 years ago
I bought a corn snake and he was very healthy and very tamed. I also bought mice from her and the mice were a good price. She’s very knowledgeable and help me have the best care possible for my snake.????????
Ian Perry
3 years ago
Awesome spot with super knowledgeable owner. Highly recommend supporting local, Ian is one of my favorite people I've met in the last 5 years. Might want to call ahead as she sometimes closes to go on animal rescues, being the animal lover she is. Hard to be upset about that. Ill keep going back regardless.
Anne McNearney
3 years ago
Awesome! I will never get my crickets anywhere else. Now I feel good about what I'm feeding my spiders. Super nice and helpful. Highly recommend!
David Crawford
3 years ago
I highly recommend that anyone even thinking about having a reptile as a pet go see Ian at Exotic Reptiles BEFORE taking the leap!! Ian can advise you on types of reptiles, how to set up the right environment, care, feeding, etc., etc., etc.!! Ian knows her stuff and is passionate about helping you and your pet!!!
Red Sans
3 years ago
I go here to get my frogs food i love this place its better than petsmart and petco i definitely will come back here ????????????????????????
Brazil Jimenez
3 years ago
Great customer service and warm energy! Owner is an incredible person. My favorite place!
Josh Woods
3 years ago
Me and my wife have been trying to come here the past couple weeks always closed. Was referred to come see Ian the owner cause Eric Johnson from E and M referred me to see you and said you were great....I disagree...my wife has shown up mutiple times here... no answer even the buisness owner at the tattoo shop said you were there and still didn't open...I understand if you have family priorities but if thats the case update your times that way we dont have waste ours...wants it revised...wish I could go no stars but it doesn't give me that option sorry Ian not sorry..maybe next time you'll be a decent owner and give a decent response instead of arguing with potential clients...but hey whatever gets your rocks off to make you feel better I didnt lose money...
Mike Statt
3 years ago
I believe she is the owner and she is a very awesome lady. I always buy my crickets from her. I'm my breaded dragon from her
Taylor Green
3 years ago
Does not answer the phone, does not respond to facebook messenger, and is not at the store when you knock like the sign says during business hours for 2 weeks. I've literally tried everything. I'd be more than willing to up my review if I could get in contact ☺️ Update. Upon this review I was contacted immediately by a very angry person giving an excuse possible but none of it added up or made any coherent sense. I was also harassed on face book by the owner and all their friends until I deleted the post. Stay away from this place. I was even threatened to "be careful"
Havanah Romero
3 years ago
I do not recommend this place. Very unprofessional. I ordered dubia roaches and asked for specific sizes and wanted them in different bags. She put all them together and tried lying to the person I had pick them up saying that I told her to put it all in one bag. She said it would be an inconvenience for her to separate them. Then forward to few weeks after I asked if she has dubias and she said no but when I had my mom ask she had all different sizes. Please tell me why I asked for medium and larges and she gave me baby roaches!!! I didn’t asked for that and when I asked where the mediums were she said there was a mixture. I’m sorry but when a paying customer asks you for specific sizes there’s a reason why. She has lost me as a customer for good now.
Jeff Nunes
3 years ago
Such a great help. Thank you
Ceda W.
3 years ago
I love going in just to look around sometimes or maybe I'll go to get some feed there and the prices are always good. The owner is very kind and doesn't sell sick reptiles, sometimes she takes in unwell reptiles to nurture them back to health. They have an iguana and I think a tegu that just hang out and eat fruit, definitely stop by if you're in the market for a new reptile friend.
Robert Schroeder
3 years ago
Very helpful need to stay in contact
Blue Eyed Barbarian
4 years ago
Worst experience with a pet store ever. We LOVE Reptiles and wanted to see their inventory to potentially purchase new pets, however, we barely walked through the door when some rude lady started barking at us to, "get out and that they're only open to online customers!" How could I adopt a new addition to our family without seeing if it came from a safe humane environment. It is obviously only about money and fear-mongering with these people. I have not been treated so poorly by a business owner before. Do NOT come here, I don't even know if they are really selling animals or just animal parts.
Elliot Trueblood.
4 years ago
Love this store! The owner and operator is extremely knowledgeable and friendly. Interacted with them online due to COVID-19 restrictions, and they were more than able to assist me. Definitely recommend!
Fonzie Vasquez Tran
4 years ago
This place is like my childhood dream!! Reptiles are so cool to look at and they have so much info on how to care for your reptiles!! Definitely recommend!
Israel Chavez
4 years ago
Hi I have a question do you guys sell eastern herman tortoises or Russian tortoise if so how much do they cost
Joshua Mitchell
4 years ago
The store is very good and friendly people accept half the time the website says there open there closed
Patrick Wilsey
4 years ago
I live down in Bakersfield and called Exotic Pets because I couldn’t find help here for an issue with our Bearded Dragon. Ian took my call and was very helpful. Thanks so much for taking the time to talk through it with me, much appreciated!! ????????
Ronnie Fredrickson
4 years ago
Very friendly, Informative, and knowledgeable. Helped me with everything I need! Don't waste your time with big name pet stores. Ian at Exotic loves all her reptiles and adopts them out to their forever homes! Adoption prices are low! If your even thinking about wanting to get into reptiles, this is the place you want to go. They have everything from older rescued animals to babies!
Seferina Noel
4 years ago
Amazing people to work with!! Always going above and beyond to make sure my reptiles are taken care of CORRECTLY!! Plus they have all my fed for my reptiles there!! ????????????????????????
TJ Cundall
4 years ago
Always soo friendly and very knowledgeable
B D
5 years ago
This place is amazing. A hole in the wall but with so much compassion and love for all reptiles. From rescues to finding homes to the reptiles they have definitely a place to check out and support
Trevor Rhoades
5 years ago
Best reptile shop I've even been to. Super friendly and the owner knows what she is talking about
Skid Rowe
5 years ago
Nice staff and Cool reptiles but prices a little high ..
Robin Fox
5 years ago
Ian is very informative about all the animals and truly care about them.
River Kelty
5 years ago
What nice one of a kind store that really adds something to a City which lacks in many things. The staff are very helpful and most importantly are very good with the animals. I felt safe walking through the store, the animals seem healthy, they don't keep anything dangerous, and overall it is a fun experience to visit Exotic Reptiles.
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Business Hours
Monday
11 AM - 5 PM
Tuesday
11 AM - 5 PM
Wednesday
11 AM - 5 PM
Thursday
11 AM - 5 PM
Friday
11 AM - 5 PM
Saturday
Closed
Sunday
Closed
Popular Hours
Monday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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