Alta Pet Center Upland, California

78 reviews

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Reviews: Alta Pet Center (Upland)

All reviews (78)

Yelp (47)

Google (31)

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Linda Frenza

2 years ago

Been taking my 2 year old labor doodle Willow there for almost a year and have been satisfied. However, had to take her to the vet today as her ears have been bothering her. Found out that the groomer was not cleaning her ears for at least 6 months. I bring her in every 5 to 6 weeks. The vet said she had hair and gunk all the way down into her ear canals. Also mentioned her ears smelled like stinky socks. The vet was so mad that you pay good money and they don't do their jobs. I suggest not going there unless you want a $200 vet bill.

Aj Apodaca

2 years ago

Amazing!!! Family Friendly and truly awesome human beings!!!!

Robert Green

2 years ago

Friendly professional services. Very caring and gental people .Their first priority is your pet . They make sure your pet is comfortable while being groomed. .They quote an estimate prior to serving your pets needs. The charge reasonable and fair prices for all there services . We have had all our Perisan cats groomed there every 3 months over the years. We have always been delighted with the spectacular results. You will be totally and completely satisfied. Bob G

Eric Kueckels

2 years ago

They're great folks and the grooming of our dog is extremely predictable and she is super happy every time she is groomed. :) However you need to make an appointment ahead because they are very busy these days.

James Miller

2 years ago

Been using Alta for several years, 15-20 times per year… always a great experience. Have recommended to many friends and family.

2nd Language Group celebrate

2 years ago

I wouldn't trust anywhere other than Alta Grooming for my poodles' grooming Amazing service all around. Thank you!

Nicholas Reichert

2 years ago

They are very busy. They may not always be the nicest to people to people, but this is the only place my dog seems fine with getting grooming at. They obviously treat her very well, and the price is very reasonable for the work.

Erica Reyes

2 years ago

I groom my Yorkie-poo here with Doña! She is Amazing and im a super picky dog mom.

Wendy Antrim

3 years ago

Alta Grooming is awesome! Even taking our various dogs there for over 25 years. Amazing staff!!

Joanne Gomez

3 years ago

We brought our dog Fiona here for quite a few years , including through her cancer diagnosis. The staff is always kind and and excellent with our fur baby , even through her sickness. We lost Fiona recently . My mom called to tell the staff, but ,they took the extra step and sent a sympathy card to our home for Fiona. You can tell they really care bout what they do and our pets. if I do get a new dog I will continue to frequent their center and will recommend to friends. Thank you.

Deniese Smith

3 years ago

They really do a wonderfully thorough job with your pet

blake krauss

3 years ago

Awesome experience. You guys exceeded expectations both time with BENJI ..You must give this place a shot. We have been here twice already and continue to bring him every 4 weeks. I'm very particular on who does my dog. How he comes out. And customer service . And they exceeded it all. We thank you guys so much. From the 2 gals up front who have helped and to the 2 owners. The husband and wife do a phenomenal job. Thank you to everyone at the facility.

Antonia Tillotson

3 years ago

It's a really nice place to take your pets I strongly recommend they do a great job... they are very patient with your pets????????????????????

Chris Sanders

4 years ago

They are the best! Compassionate & caring.

Gloria Walker

4 years ago

We love the hours and location! We are always happy to see Brett in the morning! ????????

John McCarthy

4 years ago

We've been customers of Alta Pet for years. They provide excellent care to our family.

Lisa Pitts

4 years ago

Got my border Collies teeth cleaned without sedation. Looks great... Very speedy service.

William Booth

4 years ago

Very friendly and give a darn-good-dog-cut ????

Patrizia Richardson

4 years ago

Nicely groomed my male Rag Doll the first time. I don’t know what happened the second time but he was traumatized. He hid under a chair for a day and the other cats spit and hissed at him for two. Rag Dolls are easy going so you know that something serious must have happened for him to hide.

Teresa Quesada

4 years ago

Friendly people know their craft

Rebecca Abundis

4 years ago

Does a great job with grooming. Makes the pet feel very comfortable

Rachel Coffey

4 years ago

We LOVE this place!! We have taken three dogs here and continue to drive 40+ minutes to continue to take our dog here (sadly, two have passed away). We have an Aussie and they do such an amazing job on him! Highly recommend!!

Mark DeShazo

5 years ago

They take good care of our dogs.

James Breitling

5 years ago

Super busy staff to be friendlier

ROSE A YOFFE

5 years ago

My Pets Are going to Alta salon since they were little.They did such a great job and very clean.

melissa estevez

5 years ago

I get all my dogs groomed here and they come out smelling and looking so nice! Sweet employees too

KATHRYN STEELE

5 years ago

i have been bringing my dogs to Alta Grooming for approximately 15 years. They are knowledgeable and professional regarding my dogs and how to take care of them. Plus my dogs look fabulous after the day at Alta. A big t h ank you to Shirley and the entire staff. Keep up the. Great work.

Joseph Brown

7 years ago

Consumer Warning! DO NOT TAKE YOUR PETS TO ALTA GROOMERS! I have gone there 4 times, and two of those times have been disasters. First time, great. Second time, dropped the dog off at 9am, went to get her at 4 pm, and had to wait another hour before she was done. 7 hours to groom a dog. Shirley, the manager said her groomer had poor time management skills. She offered a free cut. I decided to pay for it, in cash to the girl behind the counter. (It was never rung through the register). This time, asked for an all over including face #3 cut. I told the receptionist exactly what I wanted. Picked her up, and it was not the cut I requested but the one before. When I talked to her about this, she said I was not explicit?!? enough. I was speechless. I got the dog home, started looking her over: hacked hair, totally uneven cut, ragged nails, her face was not washed. I seriously do a better job with my beard clippers on her in the sink. I called Shirley back and wanted my money back. She would only redo the dog. I was even considering that until she called me a liar about paying before. Her employee obviously pocketed the cash, and never rang it through. I have a witness who was with me that saw me give her the cash. If you want a headache, this is the place to go.

Niki Virga Berry (Scuba X Travel)

9 years ago

Our chocolate lab, Della, can be quite a handful at 7 months old. Not so after a day at Day Care with Alta! We have taken her twice now and this normally rambunctious, hyper dog is so tired that she can barely keep her eyes open on the way home. SUCCESS!!!! Thank you, Alta Staff, for such a nice experience and for absolutely exhausting this otherwise never-ending brown ball of energy!

Becky Reichard

10 years ago

I feel very comfortable having both of my dogs groomed here. My golden retriever puppy also stays at their daycare on many days when I have to work. The prices are reasonable and she just loves playing with the other dogs there. The owners and staff are clearly dog lovers.

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Business Hours

Monday

8 AM - 6 PM

Tuesday

8 AM - 6 PM

Wednesday

8 AM - 6 PM

Thursday

8 AM - 6 PM

Friday

8 AM - 3 PM

Saturday

Closed

Sunday

Closed

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