Bone Sweet Bone Studio City, California

I have sent my baby keoki here for daycare and boarding and he absolutely loves it! Thank you for taking care of my baby!

They’re very sweet here. :)

My dog Zellie loves to come here!! She gets so excited when we park the car because she knows where we are and loves to see her friends. Everyone on the staff is so courteous, caring, and professional -- you can tell they're truly the best kind of dog people. I'm so glad this place survived the pandemic and cannot recommend it enough for day care, boarding, and grooming. Even on days when Zellie doesn't get groomed, the high standard of cleanliness here means that she smells good after a day of running around with other dogs. There's also a shop with dog food, toys, treats, and miscellany, so it's the perfect place to shop local for your dog!

We take our dogs there for grooming. They do a very thorough job. They ask relevant questions about what the customer's expectations are concerning the shampooing (any allergies) and trimming (length and where trimmed).

No one ever returns calls.

Poor customer service, refused to trim dog nails for 15.00 stated must set up a grooming appointment which will include nail trim. No walk in despite the fact that everything is open now with a mask refused to provide a grooming appointment until Thursday. Representative was not very nice and did not care that I was not happy with the response.

Like many people who have had great experiences in the beginning, they tend to slack off in the ensuing visits. I have complained about them in the past and unfortunately the owner never tries to resolve the issues. He just ignores anything negative. I love Oscar's grooming but I am moving on to another groomer. Very sad since I have been coming here for 9 years. Took 4 hours for just a bath. They overbook. Just ridiculous!

They did an amazing job on Enzo!!

I was so thrilled at first. I thought I had found an amazing groomer after moving to Studio City. For the first two times, it was fabulous. Great service, super professional, and nice quality cut on my Maltipoo. The third time I was treated like complete garbage. Talked to rudely by the staff, and charged $20 more without consent. A bath and cut for my little dog - $59, and they charged me $79 without notice or permission. Besides never calling to just ask if her legs could be cut a bit shorter - THEY made the decision to cut her the way they wanted, and just up-charge me. I could have accepted an apology from the owner - I wrote him an email to let him know how disappointed I was, and he never responded. I called, to make sure he received my email and left word for him to call me. He ignored my call. Shameful. For $20 and arrogantly refusing to talk to me or apologize, they lost us as clients. I will definitely never recommend this business and tell everyone I know what happened here. So disappointed.

My doggie loves going here for grooming or an overnight stay. He is always happy when we pick him up.

This has happened multiple times on the weekends. They claim they have 24 hour care and service yet nobody is ever there and they never return calls or answer the phone. Just not right and I would never consider letting them care for my dogs for boarding.

They do an awesome job

The Staff and the owner Santiago are great. They are caring and loving towards the animals as well as professional. The facility is nice and well taken care of! The location is ideal and the prices are affordable. I recommend them!

Beyond disappointed. This was my first time at an attempt to use a mobile service to bathe my dog (i usually take her to the groomers). I called several companies and bone sweet bone had the best price and good reviews so I decided to book it for this morning. I was very specific about the fact that my dog is a pitbull mix, weighs 70lbs but she is sweetheart. Doesnt even bark. Well, not only were they 1 hour late for the appointment but when the woman arrived outside, she proceeds to tell me she is afraid of pitbulls and refuses to wash my poor dog. She walked away and didn't even apologize and she had an attitude in the process. I called customer service and they were unbothered, couldnt care less and didnt even apologize. Now why would they send someone to give a pitbull a bath knowing that person is afraid of pitbulls? Needless to say, I wont be using their services ever. Careless, useless and unprofessional company. If I could give zero stars, I would. Wasted my time, got my dog excited for nothing and I can't book another appointment with a different company as it is too late. U should really review your business practices.

Great groomers & friendly dog daycare & shop. I get my chihuahuas nails trimmed here exclusively!

I love Bone Sweet Bone! They always do such a wonderful job on my Lily. From the bathing to the deshedding! And everything for a reasonable price. I highly recommend Bone Sweet Bone for your dog grooming needs ????

I have a very large dog. He is a rescue. We haven't had any luck getting him a friend to play with here at home because he isn't friendly with any other animals. I take him for a bath regularly and one of the staff there suggested he be allowed to play with other dogs. I was quite apprehensive but they assured me he would be fine. To my amazement he loves the doggy day care there and playing with the other dogs. I am not sure how they did it but i am forever grateful to them. he still won't let other dogs in our house but he can go to bone sweet bone once a week or so and have a great time socializing. I highly recommend this place. They truly know what they are doing.

Great service I think my male enjoyed it. Peer through the window to see how your dog is handling it. Thanks for making our vacation with the fur babies easier.

Cynthia does a great job and is always nice to my dog

Good place to take your dogs

This place is taking great care of my puppy! I couldn't be happier!

these guys know pets these guys care about your pets. for grooming for overnight stays or just day care they are my go to pet place

My dog & I can't get enough of this place! We LOVE everyone that works at this location. The staff really cares about animals! I have used them for daycare and it great! Lots of space and supervision. I highly recommend them.

Friendly staff, clean store front and reasonable daycare rates.

This is a PSA.... do not use this company! They lost my friend Juliette's dog Desmond and now the owner of Bone Sweet Bone is not answering calls or texts and is not helping to find the dog!!!!! It's shameful!

Great place and very trustworthy with your fur baby

I will definitely use this place again. Close to Universal Studios Hollywood. Staff are awesome. My dog loved it while I went to the theme park.

Very long time customer through many pets,all give 5 thumbs up even those angels in heaven!!!

The best groomer is town!! We love BSB

I have found the perfect groomer for my Yorkie.Thank you so much! The great service started well before we walked into the building & the prices was great compared to other places I've checked out. See you all again soon!