Advanced Pet Care of Northern Nevada Sparks, California

I absolutely love Advanced Pet Care. Staff and veterinarian are so personable and knowledgeable. They get me in quickly and take such good care of my dog!

Wonderful people. I felt very comfortable and the answered all of my questions.

My 82 year old mom has taken her dogs to the same vet for 30+ years. Her elderly dog, Pia, was diagnosed with congestive heart failure by that vet over a year ago. My mom already had a checkup scheduled for her old lady dog next week. However, Pia took a sudden turn for the worse last night and even though she didn’t appear to be in unbearable pain or facing imminent death or anything quite severe enough to be considered an “Emergency”, the situation seemed too urgent to wait a week. My mom contacted her regular vet this morning in hopes of being seen sooner for an urgent appointment sometime today or tomorrow. She was were denied and told they do not schedule any appointments on an urgent or same day basis and do not allow walk-ins. We called at least a dozen other veterinary clinics, now with the disadvantage of being new clients, and none of them would make a scheduling policy exception for an 82 year old woman and her elderly dog in congestive heart failure—apparently local area vets only offer a humane, peaceful, painless death to animals whose owners can predict the future and somehow have the telepathic foresight to schedule a euthanasia appointment 1-3 weeks in advance. Every place we called told us our only option was the Emergency Center. Is assessing elderly animals for euthanasia the best use of emergency resources, which appear to always be taxed to their absolute limit? And are animal owners now forced to pay emergency room fees to give their pets a humane death? Even senior citizens on a fixed income? Finally I called Advanced Pet Care and the receptionist listened to my concerns for both my mother and her dog, and actually took the time to check with the doctor and found a way to fit us in for this afternoon. On a side note, today was also my mom’s 82nd bday and the receptionist remembered that after I told her and remembered my mom is hard of hearing and when we arrived the entire staff showed my mom genuine kindness and consideration and sympathy for the sadness on her bday. We were right to bring her in—it was her time to go and getting her an appointment today made her death as comfortable and peaceful as possible… We are so grateful and the doctor was wonderful. Thank you! We are so very grateful.

Great vet, but hard to schedule an appointment even for more urgent matters.

Very friendly and good with my dog.

Such great customer service ... my fur dog was freaking out bad. ... and they called him down by putting a bandanna around his neck. For calming .

Never have had a bad experience w my fur baby there. Prices are affordable and great customer service

Polite, efficient and informative. Thank you

Very friendly and great doctors and staff.

Advanced Pet Care of Northern NV is a great place to take your pet, for shots, emergency and even day care, grooming, and stays. The people their very friendly and just amazing with your pet or pets. My name is Buster and I approved this message.

Love the staff, place is always on time and super clean!

The staff here are awesome people. They have been friendly, caring, pet loving and compassionate from the time I moved to the Reno area 5 years ago thru my fur buddy's passing today at 6years and 7 months old.

I had an emergency with my dog and even though they could not get her in the same day the receptionist told me when to call for a cancellation. I called as directed and they were able to get my dog in. Thank you!

I really love my cats vet! She's so great. Staff is friendly and helped me bring my 3 monsters in. Highly recommend.

I took my beloved dog to Advanced Pet Care once to help her with a paw and when we thought she had an obstruction. Unfortunately she had advanced cancer and she had to be put down. The attending vet was kind and even let us be with her during this sad time. The empathy and kindness shown to us is one reason why you should take your pet to Advanced Pet Care is that they will give your pet the best care possible... And the cost was not crazy.

Great place to bring your pet for whatever they need! It's great to know that they have a Vet that works where you are boarding your dog. It gives me peace of mind that my dogs will be well cared for.

My wife and I are moving to Mexico, permanently. I took our Yorkie to get a checkup, and documentation for his travel internationally. I paid this vet $225.00 for the documentation. We asked more than once if they were sure all was good. Once we got to the airport, we were turned away, because the documentation WAS NOT IN ORDER, as we were assured. We had to pay another vet in Sacramento to redo the evaluation, reissue the report, and then sit for another 5 days, through a quarantine in order to make a rescheduled flight. We sold everything we had to make this move, and this problem has already cost over $1000 for hotels, cabs, vet bills, etc. When the office reopened after the weekend, we never got a return call. I will be filing a negligence suit to recover the losses this office has caused us. In addition, I going to post this complaint at my job (7000 local employees), and deluge their reviews with my complaint.

I've taken all my pets here and they have always been a wonderful and caring staff. I can't imagine putting my babies care in the hands of anyone else... they are the best at what they do!

I absolutely love these guys. Everytime I come here I'm treated with respec, kindness and feel very comfortable from start to finish. And the kidd-o's come out okay too. They're thorough and reasonably priced. They even perform a follow up call to check in on your animals a few days later. I always leave with a smile knowing my animals were well taken care of and I wasn't taken to the "cleaners!" Thank you so much Advanced Pet Care for taking such great care of us! You are appreciated. Tracie Chapman Client since 2012

The compassion that was displayed when we lost our girl was enough to keep coming back for us. Wonderful people. And they took good care of our girl as well as the future home of my boy Freddy

We have a young 120 lb Newfoundland. She is our third Newfie. All of our Newfie have always received excellent care. They are very responsive and efficient even during Covid. Our last Newfie was spayed and they did an excellent job she doesn't even have a scar. We also love their doggie daycare very affordable and their groomer Heidi is an artist!!

My husband, Guy and I just took our dog, Major for his exam and shots. Our Doctor was Dr. Hazelwood. She LOVES Your Pet. Her Tech, Azelia Loves them too. These women were the BEST CARE we have EVER Recieved for Our Little Boy. Also, Incredibly Affordable. Please Choose Advanced Pet Care for Your Pet.

Extremely great service and prices. By far my favorite vet in reno/sparks are. I have a male cat that they neutered after he kept getting into fights. Also did dental work and cleaned a few of his wounds before being neutered

Dr. Behrens is our "must have" vet. She and her whole team at Advanced Pet Care are like no other we have experienced. From the time you arrive with the front desk staff, to the vet techs to Dr. Behrens herself.....we have never had a vet's office that takes such great care of our dogs. I wouldn't go anywhere else. We moved to NV five years ago, found Dr. Behrens and the staff and never looked elsewhere. We have elderly dogs that have special medical conditions and they are all taken care of with superior care. Thank you all at Advanced Pet Care for the love and care you show our dogs and us! We appreciate you more than words can say. Keep up the fantastic work and dedication you show.

The staff there is so friendly and understanding

I had to put my sweet boy Loki down and my heart was breaking. Everybody at this facility was so caring . They made his journey across the rainbow bridge so smooth . They even said a prayer for him and kissed his face.

I started bringing my friend here for her check ups and boarding a couple of years ago. She's always happy to see the staff and the staff is always happy to see her, very professional and friendly. A+

Do Not Spend Your Money Here Especially For Boarding. I dropped my dog off on Wednesday for boarding with all his food and paperwork. He’s up to date on all his shots and I told them that. 20-30 mins after dropping him off I get a call saying he needs a k9 shot and I was confused because it was never mentioned when I was filling out the paperwork. I told them that I could not come pick him up because i was already elsewhere and they’d have to give him the shot if it was necessary because his vet said he was up to date and never mentioned this shot ever to me. They charged me $45 for the shot. The next day I get a call asking about how my dog visit was as if he was not there. Apparently they’d lost track of my dog which I was not happy with because he’d only been there a day. I go to pick him up today and I had to call 7 times BEFORE they even answered the phone! Once I get them on the phone they tell me it’s $147 which was not what I was told when he got dropped off. I was told boarding was $18/night and somehow it was $25/night when I picked him up. Then they charged $45 for the shot after he was already there and no one advised beforehand. Then charged $50 for an exam I did not consent to although I requested anything that be done be discussed with me first. They are very unprofessional and lack communication especially when it comes to others money. I do not recommend bringing your pet or money to this establishment. They offered a free nail trim as if that would settle how much they overcharged me. I will never spend my money here again.

They were all very sweet to my dog gypsy

this is a wonderful place to take your animals to. They took in my 20 year old cat with early stage kidney failure and did their best to make him comfortable and give me a plan that day. They had a reasonable price for all the stuff they did, and a wonderful bedside manner. Great place!!