Doggy Salon Simi Valley, California

Was very happy with their service , their business name on the building needs work to match with their quality (letters fallen off) but don’t let it throw you off, doggies where very relaxed , old English bulldog gets so anxious and our giant schnauzer can be incorporative , but we switched groomers today (last one was good) but this one topped it off, never had such behaved , calm dogs , and they did a great job, they did so well here. I guess they just needed a different environment with confident , well trained workers. Thanks

The doggy salon is the worst groomer. Dirty place. I feel bad for my dogs. I could have been the one who cut their hair and would have done a better job. Will never be back. Disgusting plave!

Groomer left me hanging- didn't show up at all. I called while standing outside thinking maybe it would forward to someone since the doors were locked- nothing. I finally left. I got a call 35 mins. after I got home from someone else apologizing which I appreciated but it doesn't change the fact that the groomer we were scheduled with felt it unnecessary to bother with calling her own booked clients and instead just didn't show. I get it, people get sick but that doesn't mean you don't at least make an effort to cover your clients. It is a shame since we have been going here for awhile now and my 3 pups had great experiences prior. Unfortunately this isn't the first issue we have had. Late last year, I couldn't seem to get anyone on the phone to make an appt. Every time I called it just rang. I finally got the answering machine and left my contact info and asked for someone to call me back-Never did! I have been going somewhere else but thought I would give these guys another try. Just not meant to be I guess.

The doggy salon in Simi Valley is so professional they make the dogs. Always look stylish

It's good, but seems to be slipping in quality. Still my "go to" dog salon.

So, after confirming my appointment on Friday. The groomer states that there is an emergency. Which is fine. I live one block away so when the groomer said they had no power for Saturday, I knew she was lying but they said they would see my pup the next day on Sunday. Now, today on Sunday, I get there. No one is there, the groomer who has been texting me the past 2 days is now ignoring me. This isnt okay and I would recommend people to take their business elsewhere.

Great saloon! Top notch customer service, my dog came back looking perfect. Highly recommend this saloon to all of my friends.

Good work my dog loves to go

A WONDERFUL PLACE TO GET YOUR DOG GROOMED AND NOT JUST CAUSE MY WIFE WRKS THERE

Never using them again, beware they are sloppy and you might be stuck with a vet bill

Great place, good prices, great care.

Dog injured. Have more details but limited on words. I took my dog Lola and 3 other dogs to be groomed. I received a call from groomer I believe is Sam who suggested I take Lola to the vet. After confirming with the owner Ranya Othman and police she agreed ahe would pay medical vet bills and I was to bring her a receipt and description of charges. I have this information to owner with a demand and have not heard back from her other than Sam relaying my messages which was asked when is payment to be receipts and her response received via Sam that states "she is looking into". Vet confirmed this injury was due to a cut that can only be from the cut at the grooming salon. I don't understand why I'm still not being paid. So here is my warning and I would take any advice on what I should try other than if no reply by them will be in small claims court.

I'm always, always Satisfied with Doggy Salons expertise...

No just no...please don't take your dog here unless you want to get your dog back with a cuts. ????????????????????????

Our family has had to switch dogs salons. Don't bring your dog here if you don't want it to have cuts.

I was referred by a client. Let me say I read the reviews and decided to give it a try. The last place I took Lola cut her and almost cut the tip of her ear off So i was very sceptical. It's just so hard to find a place you can trust. I spoke with Jenny I think. I explained my scepticism to her and Lolas arthritis and disc issues. Lola is 4pds and has Anxiety. We talked in length and she listened at length. The place isn't much to look at the the vibe was good. Let me say that when I picked Lola up she looked beautiful and happy, not stressed. I think she really likes Jenny so thank you and Lola will be back.

First time there yesterday because of last minute decision to groom them for party and other places didn't have the capacity. I have two big yellow labs, and they've never felt cleaner / softer before. They did a awesome job on their nails too, which the other groomer I go to doesn't seem to cut them. I definitely will be going back there for the next time!

This is the best dog salon in town!!! They listen to exactly how you want your pet to be cut. They are caring, gentle and ensure they best every single time. I've taken my dog to almost every groomer in town, and they arent even half as good as the Doggy Salon.

Good dog groomers, nice people. Full service including teeth brushing for an additional charge. They work with you.

Was my first time brought both my dogs. Ranya and her sister very friendly work with your schedule. Make you and your pet feel safe and comfortable . Dogs came out happy clean and nice clean cut no Nics bald spots or uneven. Will diffently going to take them back!

Teddy is my second pet I have brought here and have always been happy with the outcome. They are always friendly and just nice people.

The service is great and while they are under a different manager I have to say that I will continue to bring my baby here. One day I had a doggie emergency, where one of my dogs got into dirt and other things (doody), it was the holiday season and close to closing time. I called them and they told me to bring her in immediately. The manager who is the new owner took care of my dog personally right then and there. Excellent customer service. Today I went in with one of my dogs and I had told her when I made the appointment that it would only be the one baby as my other baby had passed away during the holiday season. When I came in the young lady had a beautiful card with a beautiful message about my baby and how he will be missed. This Doggy Salon truly cares for their pets, clientele and it shows. I saw today that they are remodeling a bit and I like the changes. My dogs always look good once they come out of the salon and smell pretty. They also always make recommendations that take into account not just pet comfort but also the dog's wellbeing and safety. I will continue to bring my babies here.