Underwater Depot Sherman Oaks, California

229 reviews

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Reviews: Underwater Depot (Sherman Oaks)

All reviews (229)

Yelp (160)

Google (69)

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Михаил Емельченко

2 years ago

Chris was very helpful and professional. Beautiful variety of fish and plants. I Got an aquarium for my dad and he was very happy with it!

Trevor Smith

3 years ago

Great fish store, very helpful staff!

Vasili Chernishof

3 years ago

This place is a gem!!! I have been buying fish from them for the past 25 years. I have yet to lose a fish that was not my own fault. Fish are always healthy. Store is clean. Owner is super helpful.

Sherwin S

3 years ago

No parking available. Street metered parking is available but difficult to find one.

Ohaka Maung

3 years ago

Great fish selection and all. The fish were all beautiful. It's a shame that the gold tetras and anchor catfish I bought all died the same day. Very difficult to get a refund or store credit because of the distance from where I live. I don't know if I want to drive for 2 hours for just $20 back. Edit: (Ok in all fairness it's not really their fault)

Michael James

3 years ago

Really good aquarium store with excellent customer service, beautiful aquarium displays, good selection of fish and aquarium plants and a really nice shopping environment. But most importantly, this is a store that cares about their customers

Jack B

3 years ago

Very clean inside. Extremely friendly and informative staff who really care about fish!

Ariel C

3 years ago

They have a lot a beautiful fish. You should definitely check them out.

Randy Fried

3 years ago

Always helpful and knowledgeable staff.

Omid Torkian

3 years ago

Super friendly, super helpful. Great selection, highly recommend.

Caleb Jared

3 years ago

May be a good tropical fish store, not an Aquascaping store. Very few UNS accessories.

Davoud Shafiee

3 years ago

They are extremely disrespectful to the customer. I would never buy from this store anymore. Beside their fish carry ick. They infected all my other fish. I bought from them two times, Everything was super expensive, I was disrepected, and I lost all my fish because of ick. I had the worst experience ever.

Jeli Engel

3 years ago

A real plus having great service, experienced staff, and a well equipped & stocked showroom in my local area. Armand (one of the managers) treats his customers with respect and fairness. As a reminder, he typically checks-in (calls) shortly before each scheduled monthly aquarium service visit. At this time, I’m able to follow-up & order required resupplies and any other special needs. The quick check-in gives me the opportunity to order new fish, plants, and frozen or live food. Moreover, I’m able to provide important (and not so important) feedback in a quick, efficient manner, and Armand usually follows-up by conveying relevant info to our designated service tech. Underwater Depot also has a full assortment of aquariums and related equipment. They recently helped me purchase and setup two new larger aquariums this year; both look sensational!

C Ray

3 years ago

Found Amazing Colorful Betta Fish! Great Staff! Hooked me up with great fresh water conditioner for the health of my fish. Two Thumbs Up!

AztecDrag0n

3 years ago

Be very careful when buying Green Neon Tetras, as they will give you regular neons and small cardinal in place of some of the greens.

Victoria Santos

4 years ago

Staff is extremely knowledgeable and handle the fish with much care. They have interesting stock too. Maybe you’ll see their Pom Pom crabs or vampire shrimp if they’re not sold out!

Aydin Bengisu

4 years ago

Helpful staff with beautiful aquarium and livestock options

Cristine O

4 years ago

Large selection of aquatic plants which looked very healthy and were generally a little cheaper than other local aquarium stores. Very friendly staff. A few tandem parking spots in the back and lots of street parking available.

Ed Chung

4 years ago

Bought some freshwater a couple weeks ago to top off tank. Just got a TDS meter recently and got a reading of 138 on the water I bought! For reference, my tap water is 145. Called store to let them know and they tried to blame it on a dirty water container, but it was new and had been rinsed out with RODI water with 0 TDS reading. They should have a TDS meter in store, just have them check before purchasing water.

Ian Schwartz

4 years ago

Great service, adapting well to Covid 19 demands in order to support customers.

Matthew Budd

4 years ago

Didn't purchase was just a walk in off street but they have a great selection of fresh and saltwater creatures. The staff was friend and attentive. When I do finally get some fish I will come back here to make my purchase.

Matthew Burnside

4 years ago

Awesome place. The staff is friendly and helpful. I last went to pick up a filter for my planted tank and some stones. They had what I was looking for and I'm very pleased with the quality of my purchases.

Nick Weber

4 years ago

A little pricy i.m.o. but nice people and great store.

Michelle Riley

4 years ago

The workers here are always so nice, knowledgeable and helpful. They have a wide array of freshwater, saltwater, and outdoor/pond fish and supplies.

TurtleTj

4 years ago

Good Store I bought Wood Plants and fish all healthy

Shawky Hineidi

4 years ago

It's what you call a mom's and pops local fish store. Very Helpful and knowledgeable staff, huge variety of healthy fish and tons of aquascaping stuff. Basically everything you need as beginner or advanced fish keeper. Highly recommended ????

Rosa Vasquez

4 years ago

Friendly staff ... and they always have what I'm looking for... they have good service

Scott Smith

4 years ago

I’ve been wanting a UNS 9 gallon and this was the only local authorized dealer that actually had them in stock. I was shocked to see it tagged for $20 less than anywhere else. Turns out it was mistagged. They honored the misprice with no hassle. Store merchandise and tanks are well maintained as well.

Sarah Bowie TK

4 years ago

Thank you so much to Ed from Underwater Depot for helping us with our 25 year old Red-Eared Slider's tank cleaning. Our beloved turtle's tank was in very bad shape and he made it all sparkle like brand new and reconfigured her habitat so she has a better basking area. He gave us some expert advice about her care that we haven't gotten in all the years we've had her -- not from any of the other aquarium service places we've used or any of her vets. Thank you, Ed! And underwater depot!! We hope to see you again soon!

Derek Palmer

5 years ago

Chris was extremely helpful in advising on what equipment I would need to set up a nano shrimp tank. I was unsure on how to set up a planted tank and he was able to give great advice, recommendations, and stocked everything I needed to get going (see photo)!

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Underwater Depot, California, Sherman Oaks

13708 Ventura Blvd

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