Sonoma County Animal Services Santa Rosa, California

I’ve adopted 2 cats from this facility and I love my big guy “Max” formerly general and “lil one” formerly Sequoia so much their awesome pets .. Everyone was helpful and my pets are healthy I’ve had them both for over 7 years ..and am currently ready to adopt a dog who gets along with cats of course and have chosen to adopt from this facility once I find our match.

I wish I were able to search for the pets currently available for adoption.

The staff is rude, unprofessiinal, and possibly unhappy with there personal life, it shows in there performance, or lack there-of. They knowingly let you adopt animals with health problems, do not divulge the information, then do nothing to help you hiding behind the contract you signed. I will never adopt again.

By appointment right now. easy to make appointment.took stray cat that was sick and blind. releaved from animal,(cat)

Missy was absolutely wonderful when she ran my meet and greet between my roommate’s dog and adoptive pet. Pops (my roommate’s dog) seemed to feel safe the whole time. Missy gave me all the information she knew on the dog I planned on adopting. It was well worth the drive! Thank you to all the staff!

they helped me find Isis my chihuahua

I came here 7 years ago, we got a tabby kitten and a black kitten, sadly Our tabby ran away but her brother stayed, ever since that day he’s been the best cat I’ve ever met :)

The lady that answers the phone has a bad attitude and doesn’t really seem to care.

Not really able to rate this place as it was evacuating for the fires nearby

Prices are fair to adopt. Especially because they come with vaccines and are already fixed. Only thing that happened is my mother in laws puppy she adopted had kennel cough so we had to get her treated for that but its expected when adopting from a shelter and it's a easy fix to get rid of. Very happy with our new puppy. ❤????

They're very kind and knowledgeable. They have their act together and Are organized.

This facility lies to people about actually giving animals a chance. I had to give over 2 fosters that I could no longer give the proper care for. I gave them all the information about these dogs, from feral to controlled and trained. They needed more training and were leash reactive especially together but not separate. Etc, then when showing up to the facility they told me they'd be put down immediately if they failed any part of the testing they give them. Which was never disclosed to me before hand. I had no other choice and immediately contacted the rescues who were trying to help me and had them take over. This facility is a high kill shelter so don't take your animal here if it ain't perfect because that's what they expect.

Bestest shelter in sonoma County

I brought a sweet but shy stray dog here like 10 minutes before they closed. I was worried his intake would be rushed but they took their time and we're very kind. I felt awful taking him to the shelter initially. Over the days of his stray hold they tolerated my calls to check on him with kindness. I was not able to adopt him myself but he was adopted so quickly when he became available! I am so appreciative that we have such a wonderful shelter as a resource in our community. PS if you adopted Bishop, thank you! ♥️ tell him he's a good boy for me ????

Love this organization and quick help and good service.

?????????????? says they are open online but you get there and they are closed. says they do adoptions online, call in and they say no adoptions. hello?

They worked with me to get my dog. I live in Auburn...

When Callie a pup py was picked up it was not in good condition. It had bad kennel cough where the mucus was coming out her nose and having trouble breathing. She won't eat anything. She should not have been in this condition when picked up! Not Cool!

They just plain and simple need to get their act together and care more.

Great animal support Facility. Time to adopt again, was able to adopt my 15th cat with Sonoma County Animal Shelter. Highly recommend you walk in empty-handed and your walk out with guaranteed 20 years of happiness in your arms.

Friendly helpful staff + they found my lost dog !!!

Come on Sonoma County! Have a wine auction and build a new state of the art facility. This place is a mental health nightmare for dogs. I could not even hear myself speak, never mind think, inside these concrete slabbed echo chambers, filled with row after row of caged, hysterical, frightened, exhausted, whining, howling, and barking dogs.

Wonderful place. We have adopted from this shelter. They screen future pet family thoroughly. I have also volunteered here and they train their volunteers well. They do amazing work.

The people were friendly but they did give 2 shots to my dog without permission and he got picked up on a Monday but they wouldn't let me pick him up until Tuesday. Very Weird

Great place for low income peeps! Awesome service for peeps & pets!

I want a little dog so bad but until I can get one i like to volunteer at the animal shelter and continue to take care of stray cats and dogs

Excellent service and they are so friendly.

I have called 6 times about a possible abuse issue I live in Fulton cal and for 3 months a horrible sound that I'm guessing is either a pig or something screeching so loud it doesn't take a the smartest person to know that that animal is clearly in pain well at least during the hours it's yelling judging by the fact that it's still going on nothing has been done a few people in town made a sick joke by shouting "leave that poor animal alone perv " and the noise did happen to stop for about 30 mins before starting again then being concerned myself and a neighbor drove over to see if we couldn't get so info and a man in what looked like a work crew vest was kicking and shouting at a poor pop belly PLEASE DO SOMETHING the location is on heart road a brown barn right by the tracks you can see the barn from across the street but thanks to that stupid train and their jail like fencing it's hard to see any details please take a look into this it's a horrible sound and it set an uneasy feeling in town

Animals were so adorable and affordable. Didn't like how staff take a l9ng time to help or acknowledge you.

I don't know if I'm feeling sadder or angrier. We went to the Sonoma County shelter to look at cats last Saturday. We found a cute cat who was very affectionate. We decided to adopt him. I phoned the shelter and told them I was coming up to adopt him. I said I was driving from south Rohnert Park and was going to stop to get litter and food first and I should be there no later than 2 hours from then. She said I should come now and to leave the cat in the car (ironic since they have a sign outside their shelter stating to not leave pets in a car when it's over 70 degrees, which it was!) to get the litter later. I told her I wasn't going to be long and that I didn't want to leave the cat in a hot car. I told her I'd be there no later than 2 hours. When I got there, I went to the cat to see him again and a staff member was taking him out of his crate because a family just adopted him 5 minutes before! I was shocked and humiliated. I told her that Sher knew I was coming up from RP. Too late. I got in my car, crying. I can't believe that's how they conduct their business. I understand that they can't "hold" a pet, but I told her I was driving up there today and when exactly I would be there! We were on the phone for 10 minutes. Why, oh why can't they have a simple policy that when a prospective adopter says they'll be there by 2 pm (or whatever time), that they should hold the pet for that reasonable, determined time. If the prospective adopter doesn't show up, then the pet can be put up for open adoption? I will NEVER, EVER return to the Sonoma County shelter again! P.S. There are other similar reviews on Yelp.