Carl's Pet Care Center Santa Paula, California

C. A. R. L. does WONDERFUL work for our furry canine friends; the volunteers are all so giving & dedicated & loving!!! I'm hoping that in the near future that I too will be able to join in their organization because they are so selfless. ????

Amazing place and so thankful I adopted my fur baby from here!

Awesome staff and good dogs ???? too

I left my dogs a 100lb lab and a 5lb havanese. I have never put them in a kennel. They came home fine…the little guy a bit stinky but very happy to see me. It would have been nice to see them in side by side kennels. It would have been nice to see their stay location also. I could only see what I saw walking up. They took my dogs and then it was nothing until I picked them up. Guess I am not used to that as I have typically used Rover. I prefer to send to CARL, my previous lab always went there. Not sure why I feel different now. I wish I knew my big guy was running and playing with others. I wish I knew my little guy was not afraid by himself and that he was getting some loving here and there throughout the day. I have no issues, and everything went well.

Great place to bring your dogs if have to go out of town and you dont want to leave them at home. Very convenient.

We had a wonderful experience with C.A.R.L.! We are in love with Bobbi (formerly named Artie)and she has filled our hearts. The team is AMAZING . They communicate with me all the time and respond immediately to any questions. ❤️❤️????????????????

Very friendly staff that care about the pups they care for.

C.A.R.L is a great place they treat the animals like their own.

The few staff I have encountered are friendly and they to be helpful. Location seems very unorganized and unsynced. Any question I asked never received a direct answer. It is difficult to contact or speak to anyone during their working hours. I resorted to diving 30 mins twice to get answers, in which were both different. Terry is unprofessional and rude. She told me not to call until they call them about a viewing. Funny thing is I put in a application and got no response from the company. I am really interested in a dog that I fell in love with before November 2020 and back then I received no response, the dog was returned to them and I sent a new application for him and still no response. I called and left message and still no call back. You would think of the same person tried to adopt the same dog multiple times that they would reply. This company seems biased and is highly unorganized. Their selection for people interested in adopting a animal makes no sense and each person I spoke too told me a different response or told me they are not sure. For a company that accepts donations and has working hours , they fall short for. My advice is to have quarterly training for all staff to have everyone on the same page. Bottom line, as much as it pains me to say this because I do love animals. I do no recommend this location. Do not donate to them as I feel the money does not actually go to the animals fully. I believe donated money lines the pockets of the owner while limited amounts go to the animals.

I haven't made the trip out to CARL's as of yet. Thank you Terry for your help regarding Adora. Still looking for my new furry companion.

great place and reasonable prices

We've never had an issue here. My only knock is that the place doesn't give of the greatest appearance from the outside. The yard leading up to the facility looks run down which doesn't give of a comforting vibe to newcomers that aren't familiar with the place.

Care for dogs others have left behind

Nice people. Dog seemed happy. We'll try them again if in the area. ????

If you wanna see adopt a dog, you can't see them unless you use the internet. Then don't forget you need an appointment. Doesn't make any sense. I wanna see there personality not what someone else thinks. I was trying to help an animal not there convenience.

Carl's is the best place I have ever work for!! I am so honored to be able to take care of not only are guest babies but to help save the lives of others????

Adopted Polo. Such a good boy!

They've been wonderful. We got a puppy we thought was a Chow Chow, but turned out to be more border collie, which was too active and eating our furniture, if we weren't home even for a half-hour, from separation anxiety. They took her in and are training her, and finding a better home for her where she can run and herd, and be happy. ♡♡♡♡

Really excellent care for their dogs. You need a little more foresight in using CARL as an appointment is required. But their Web site allows you to learn about the dogs and they wouldn't come home all wired out.

Lots of dogs need forever homes

Love these people!! Absolutely amazing with the animals!