PetSmart Santa Barbara, California

The people are more than helpful

Says they're open til 9 but they're closed at 8:13 Disappointing

Made an appointment for grooming a month in advance and then canceled two days in a row (on the day of). Not a reliable place to make an appointment for services

I adopted a kitten here and it was a total breeze. Sean and everyone else there was super helpful and friendly. I'd definitely recommend adopting through PetSmart/SPCA

I will never be going to this location again! I dropped my dog off for his 2:30pm grooming appointment just to get a call at 5pm saying they’re too busy to groom him. I had this appointment booked for almost a month. I was told by the manager that there’s no solution and the Goleta location might have availability. Wow! Do yourself a favor and don’t go to this Petsmart location!

This pet shop has been visited by various people from my friends and family. Their things and organizations made a long-lasting engraving on me.

They took for ever to post the return I made I don't know why they always do this

Cinnamons temptations treats a must!!

Exceptional service!! Thank you Emily and the entire helpful and patient team working today, and making my shopping venture 100% successful! You all far exceeded my expectations. Exemplary effort and team work is always a priority at this location. I love the location, size and customer service. Keep up the great work! See you soon.

Wednesday May 26, I brought my puppy Luna to pet smart looking for wet food for her and Luna found Sean and we decide to ask him if he could help us he was very patient with us and very kind towards us and Luna. He helped us find a new kind of stuff to put in her kibble which she loves. The girl at the front desk working that night never caught her name but she was kind as well and gave Luna a treat and we went on our way over all the experience was fantastic!

BEST staff who love pets and are so loving and sweet to everyone! Sean, Kameron and Gloria are the best and both groomers are wonderful! They show my dog Luna so much love every time we shop there and it is her favorite place to go! Milpas location is the BEST!

Staff was friendly, but this location is TINY and doesn't carry any of the brands I needed. Very small store with basic name brand cat and dog food and accesories. Larger locations are better suited for less common brands and anything exotic pet related.

Exceptional customer service. Good layout. Safe and clean.

rarely has Feline Pine cat litter or Friskies Seafood Variety Pack in stock

Curbside pickup is great - efficient process and great service.

Traveling and forgot an item for our ???? girl ‘Diana’ they had everything we needed ✌️

Good diversity of products but in my opinion not the best quality

Good place to pick up all your pets needs

Great store really clean and employees really helpful.

Antonio, was awesome with my little Lulu she's my 18 month old pug. She was very nervous and stressed he made her 1st experience at the groomers a pleasant experience. Thank you Antonio for being a great groomer.

They inventory is not always same, they always out of stock, and the employees have no idea, they don't know about anything about the stock. Lots of time I walk out of empty hand, and disappointed ☹️

????All the staff are Great!???? very friendly! I don't have any pets but, I have a friend that has a cat???? and she loves the price on canned&dried cat food. I often go with her when she shops for food. She says the prices are much better at PetSmart than most grocery stores. And this store is generally well stocked very clean helpful staff. I like to see the dogs getting groomed! And the grooming staff always seem so patient and kind with the dogs!????! ????????

OK if you don't mind the pee smell. Fish tanks seem perennially closed due to illness. Dog food prices are ridiculous.

The poochJust pickin up a few items for

Employees are very helpful ..

A well lit store with a reasonably good selection of pet, of all types, supplies. Helpful sales people.

Very clean store and friendly helpful staff

Grooming is nice, reasonably priced, but don't always get all the mats out.

I got Reptile UVB & Basking lights for my Beardy at .02€ each. Wow Discontinued... Go check it out on Milpas..????????????

Store was smaller than normal, but it was orginized well and staff were helpful and knowledgeable