The Castro Animal Hospital San Francisco, California

195 reviews

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Reviews: The Castro Animal Hospital (San Francisco)

All reviews (195)

Yelp (138)

Google (57)

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Jing Jian

2 years ago

We have been a patient at Castro Animal for over two years, they are always responsive, always empathetic and kind, and super gentle with my pup who doesn’t always love going to the vet. Dr. Inman and her team are phenomenal, the vet techs and admins are always so professional. Would highly recommend this small family owned business.

Dis Gruntled

2 years ago

A + Animal Care. We won’t let Jennifer Liang’s refusal to effectively listen to us affect our respect for the clinic and the wonderful staff but it’s not wonderful when one vet doesn’t hear her patients.

Edgar Littleton

2 years ago

They’re very professional. I have an older dog with several health challenges. They take good care of him and I leave there feeling like I’ve been overcharged.

Emily De La Rosa

2 years ago

I have taken my dogs to this vet office for two years and always have a good experience. The vets are great, attentive and empathetic. The office is clean and pleasant and the staff is multi-ethnic and friendly. This is the best veterinary office I’ve been to.

Sarah Spock

2 years ago

denied appointment without follow up or explanation for medical issue. Makes it look like facility only wants to see healthy pets for checkups, which I am sure is not true, but it leaves a bad personal impression

AJ Swoboda

2 years ago

Dr. Inman is incredibly an competent vet who leads a wonderful team and fosters a lovely culture within her clinics. We’ve felt so lucky to be able to bring our mischievous puppy to Castro Animal Hospital over the last year. And the best proof of how good they are is that (even through multiple surgeries) he is happy when leaves and always excited when he comes back for his next visit.

Amy R

2 years ago

Dr Liang has seen both my dog and my cat. She is thorough and professional, and has ac wonderful bedside manner with the animals. Highly recommended

Anna Brümmer

2 years ago

Lovely animal hospital with short wait times, friendly and patient veterinarians and staff, and a clean pleasant environment. I really trust my dog’s wellbeing and health with Castro Animal Hospital.

amy baker

2 years ago

I've been taking my rescue dog, Maude to Castro Animal Hospital for the past few years and we've consistently had great experiences with the entire staff each visit. Dr. Inman is amazing with my dog. She down to earth, easy to talk with and I dont feel like she pushes unnecessary fees for my dog's health. I recently had an appointment with Dr Liang and she was also really great. She was so gentle and caring with my dog who can be very anxious. The front desk staff is always super friendly too. Love this place. So happy they will be opening a second location soon.

Cloud Galanes-Rosenbaum

2 years ago

The Castro Animal Hospital is very reliable and respectful. There’s no miss understandings about my service dog’s importance in my daily life. They always take care of our needs. And they always listen and take me seriously, even when there’s nothing to worry about.

Ellen Yang

2 years ago

I just came here to say Dr. Liang is a saint. I've never had such a kind and caring vet! She never makes you feel rushed during your visit, always takes time to explain and make sure you walk away with all the information you have. My dog is extremely nervous and she's always very professional and gives her plenty of space and not overwhelm her. Anyone would be lucky to have Dr. Liang as a vet!

Tamila Stavinsky

2 years ago

Love this place! Friendly staff and caring veterinarians. They went above and beyond to help get my dog approved for a flight. Shout-out to Isis who awesome!!

Will Moxley

2 years ago

Have been there about 4 or 5 times and always a great experience. They are very gentle with my puppy who is a bit timid right now.

Esther Yeoh

3 years ago

I called today and the person who picked up the phone was extremely rude and abrupt. I asked about a very specific test and paperwork for traveling with my pet to Hawaii. I was simply asking for a cost estimate. She simply said they cannot provide an estimate and I need to schedule an appointment for a quote.

Jessica Doyle

3 years ago

The team here have really gone out of their way to help Reilly. I am lucky to have found them.

Caroline Kutler

3 years ago

Could not rave about Castro Animal Hospital more. The clinic is sparkling clean, has the most professional staff, and even experience has been as easy as could be. Dr. Sarah Inman is incredibly knowledgable and will spend the time answering every question you have (believe me as a first time puppy parent, I have a lot!). Dr. Inman and her team take such good care of our pup. I would recommend them to anyone and everyone!

Mary Davis

3 years ago

When bringing home my puppy I knew I wanted to find the best vet possible to take the best care of him. I'm so glad I found Castro Animal Hospital and Dr. Inman. Every appointment has been efficient, clean and with friendly staff. I've sent them all kinds of emails with various questions and showed up to appointments with lists of questions and they've always been met with patience and comprehensive answers. I never feel like anything unnecessary is being pushed on me, and scheduling has always been super easy. So far for for my first dog, my experience here has been way better than expected and I definitely recommend them!

tricia hafley

3 years ago

Love this vets office! I've moved a lot so my pets have been to multiple vets. This office is always quick to respond to emails and to get us in for an appointment. Appointments run timely and efficiently, it's affordable, and most importantly the vets are very knowledgeable and friendly. My senior cat was starting to show dental buildup and instead of noting it and moving on the dr told me what to watch out for at home in case it worsens and becomes a problem. She had just been to another vet within the month and they hadn't mentioned anything. Highly recommend.

shannon herrera

3 years ago

Thank you to Dr. Inman for help with our old girl! Our dog Amanda is 14 years old and had a very bad cough and we were concerned With what the outcome could be. Dr. Inman was very compassionate and let us know it was probably just bronchitis so with a little bit of antibiotics and anti-inflammatory medication Amanda was much better within a week and a half! Thank you for taking care of our baby!

Ryan Cosby

3 years ago

I recently brought Stevie, my little Chihuahua to the team at Castro Animal Hospital. I saw Dr Tais and had an excellent visit. She was thorough with his history given some of the chronic issues he has. I wasnt rushed and I had brought a list of questions (literally) but she took her time to work through each and every one of them. I was blown away by the team at how much care they showed for Stevie and myself (being an anxious parent and the stomach issues he has had). The clinic is also new and incredibly clean which is a plus given some of the other clinics I have been to in San Francisco. We have found our new vet! Big fans and will be telling everyone!

Robin Carter

3 years ago

I have taken my elderly pug here since they opened last year & have had a wonderful experience. The vets & staff genuinely care & have helped us get to the bottom of multiple health issues. I have had disappointing experiences at other vets so am glad to have found this place

Rebecca Hogenhuis

3 years ago

My 10 year old Westie Bailey has been going to Castro Animal Hospital for the last year and is very happy. The vets and all the personnel are very caring and technically excellent. Dr. Inman solved Bailey's chronic paw licking, which no other vet had been able to do. We're fans!

Matthew Rogian

3 years ago

My husband and I have been taking our dog Danny here for going on 3 years and he suffers from some chronic issues and the love and care showed to him by all the staff but especially Dr. Inman has been above and beyond. I don't know that we would have Danny today if it was not for the care shown to him. We are very grateful and recommend them to anyone who wants a professional and caring vet.

erin har

3 years ago

I had to put ONE star in order to POST at all, but if given the opportunity i would have rated Zero or - 5. This place doesn't deserve another minute of my time or attention. However, I am directing this to the "owner" who replied to my posting, believing that I had the wrong clinic and possibly "mis-reviewed" them. Nope. Castro Animal Clinic is the correct facility. I did not mistake you for another place. I have been to plenty of pet clinics and have never had the misfortune (thank god) to experience the disgusting, demanding disrespectful DVM like I did last week. This place misses the concept of respect, they don't get it. Today and a a year ago is like night and day, it is truly a shame. I had such a good feeling about them and I went and all was shattered. They left us in the waiting room with their telephone speakers forever, and I hope they heard everything we discussed. No one, except the tech, showed any concern. DVM gave inadequate diagnosis, and preyed directly on the vulnerability and concern of those whose family are their pets. Straight to the bank and after transparently assessing her clients, tossed out a slew of unnecessary treatments of which she was unable to back any of them up. She was unable or would not elaborate for the results we should expect from the tests she insisted on. Rude, demanding and then never returned to close up like she said she would, most likely because it wasn't worth her useless time. They have to be on commission because they certainly don't work on or for compassion. We turned down the ridiculous $800.00 test, pricing not included for any X-ray, visit, meds, and all the other expenses, due at that moment. I left after paying 260. that I feel I should be reimbursed for. I asked for a nail trim, nope. They DID NOTHING. prescribe her some gabapentine and B12 - - disgusting. She could not even tell me what the test would tell us, they had no records from my first visit, or so she said. An X-ray consideration might have given her some credibility for the welfare of my feline but never mentioned. If you bother with these theives and are told you will be seeing Tais Perpertuo DVM, cancel, or spend the money but get a second opinion ELSEWHERE. I am still sick to my stomach over this. To understate my feelings for this ridiculous over priced, poorly informed, horrific experience I feel robbed and ridiculed and so should anyone who steps foot in that clinic of predators. STAY AWAY. That location has been a revolving door of establishments for as long as I can remember, none ever lasting too long. My only hope is that this is one of the the shorter lived establishments. If they keep up the Bull*&^t that I experienced, they should be 86'd in no more than a year for our animals sake. BTW, I was client Ms. Owner. Last name Hart.

Lisa Coughlin

3 years ago

Great practice with friendly staff. It was great to feel like I wasnt in a rush. I brought imy lil guy in for a chronic illness re his kidneys and some issues with his skin. The skin issue has gone on and on, and TWO other vets werent helpful. I had a free consult with Dr Inman and she put him on some medication and its finally resolved. Plus she seems very informed on chronic kidney issues and ongoing maintenance. HOpefully we arent back soon but glad to know they are in the neighborhood.

Alex Steffler

3 years ago

We're so happy to have found The Castro Animal Hospital. We moved to SF with our dog in 2018 and needed a vet soon after. Since then, our dog has needed two surgeries and we've had excellent experiences here both times. Highly recommended for anyone looking for a vet.

Amy Dwight

3 years ago

I have brought my two senior dogs to Castro Animal Hospital multiple times & had a wonderful experience every time. The facility is a far cry from the typical old, bleak vet clinics I have seen elsewhere in the city & the staff are professional & polite. Most of all the two veterinarians I have seen, Dr. Tais & Dr. Liang, were lovely!They were both able to clearly explain the different options I had with regard to treatment & testing and the pro's & con's of different tests. I felt involved in each step of determining what was wrong with my dog & am happy to report that she is doing very well on the medication I was sent home with. Overall a great experience, I will definitely be back for the ongoing care of my pups!

Andrew Morcos

3 years ago

My experience at Castro Animal hospital has been awful and sad. From the moment I walked in there was a sense we were a bank account for them to make the most of. My dog Gus is 9 months old and had an ear infection. The Dr. prescribed a medication that made Gus deaf and from which he hasn't recovered 2 months later. The Dr. didn't explain that this was a possible side effect or that we should watch out for it and further lied about our follow-up appt when it was my major concern, saying that we hadn't brought it up. Furthermore, Gus had a stomach bug for which he was given medication. Neither the Dr. nor the hospital explained that we need to be very careful with his stool going forward and that the stomach bug was highly transmissible back to Gus to humans. I routinely don't get responses back from staff and have to follow-up regularly. They overcharged us for a piece of paper by $175. We won't be going back, don't suggest anyone else go unless major changes are made.

Chayla Cummings-Ricks

3 years ago

Dr Liang and the team at Castro Animal Hospital are a dream! Their wait time to get a new client appointment shows just how popular they are, for good reason and WORTH the wait! I brought a new puppy home in November and had to do her first few appointments at another Bay Area vet and we had a horrible experience every time. Coming here was exactly what we needed! A caring team who made us both feel so welcome and comfortable. A doctor who took the time to answer all of my new puppy mom questions, no matter how neurotic! Their facilities are clean and comfortable, and we never have to wait once we arrive. The covid-19 safety precautions they are taking don't seem to hinder their efficiency at all and I'm thankful for the care they take to keep us and themselves safe. I can't recommend this veterinary office any better!

Christopher Di Mani

3 years ago

Recently came in as my cat had a bit of blockage, it turns out it was really serious and Dr Inman go to the bottom of it and fixed Tiger. SHe took the time to explain it to me and the diet we had to use going forward. We are so thankful for this place!

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The Castro Animal Hospital, California, San Francisco

100 Church St

Business Hours


8 AM - 6 PM


8 AM - 6 PM


8 AM - 6 PM


8 AM - 6 PM


8 AM - 6 PM


9 AM - 4 PM



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