San Dimas Pet Clinic San Dimas, California

260 reviews

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Reviews: San Dimas Pet Clinic (San Dimas)

All reviews (260)

Yelp (205)

Google (55)

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Wendy Hoffmann

2 years ago

Everyone’s always helpful and nice and Dr. Daman is always knowledgeable, spot-on the issue, and seems to care. I appreciate it. My elderly dog saw 2 other vets who misdiagnosed; here the vet pinpointed her serious issues. My elderly cat is getting what I believe is the best care here. And hours open are helpful for those of us at work.

T C (Dogmom)

2 years ago

The first time I came here was for an emergency when I found out my cat caught pneumonia. The staff were wonderful and kind the entire process as I wss nervous and shaking. Afterward I found out my cat now had a bunch of fans because she is such a sweetheart to people that everyone was excited to see her again for her yearly checkup and vaccines. Additionally I took my senior terrier to have his eyes checked up on because something seemed off and after many of attempts to find out if my dog had allergies or something else, they helped me discover he has glaucoma! They referred me to an veteranery othometry office and now he is doing much better. The help they gave me when my cat was ill and my dog's eye swole like one of those egg stress balls was amazing. They may not always have the easiest appointment time management because emergencies happen and you might need to wait longer for your appointment. Luckily they shower the waiting pets with affection as they wait their turn and will call you when it's time to pick up your pets. I switched both my dog and cat to this vet because they feel safe here and the price point is much more affordable for me.

cary elam

2 years ago

My kitty Artemis spay incision got infected. My vet is closed 3 days a week and every vet I called couldnt take her. This place had the best customer service all around. Very friendly amazing staff that you can tell have the utmost love for animals. Definitely recommend this vet! ❤

Hallie Castaneda

2 years ago

Everything was perfect Dr, even followed up with a phone call to check on my dog.!

Elizabeth Taylor

2 years ago

Honestly, this has been one of the best vet experiences I've ever had. My dog had received his yearly vaccines a few days prior at another, unrelated vet clinic. I asked about his strange urination habit of what seemed like peeing for a rather long period of time (it had started maybe two days before). Was told not to worry about. Three days later my dog is shaking from pain and is leaking urine out of his urethra. Googled for emergency vet, made a quick phone call, and within 15 minutes my dog was being examined and within an hour we had a diagnosis with the exception of one because it was the weekend. He had a three day, two night stay at the San Dimas vet clinic. Final diagnosis was a severe UTI with some fluid in his lungs and an inflamed pancreas due to UTI. The exams and tests were thorough, results well explained and I gained an understanding as to why my dog needed the specific medications and treatments he did, as well as potential causes for all this. I received calls updating on how he was doing and if anything changed in his condition. They definitely care about your pet as if it were their pet and I cannot thank the San Dimas Pet Clinic enough. I received: Complete Physical Exam X ray Radiograph of chest and abdomen Blood Work (Red and White blood cell count, calcium levels, etc) Urinalysis for several bacteria genus and checking for crystals (sign of kindey/pancreas damage) Five medications ( two antibiotics, pain reliever, an antacid because the antibiotics can cause indigestion, and an appetite inducer) Prescription for dog food (he is a pure bred bulldog is getting chunky, so he's on a diet now. He is not happy. Fits have been thrown) IV with antibiotics Two night, three day stay Total: $2500 Price SOUNDS like a lot but look at what was done! Keep in mind I had taken him to another vet days prior. Yeah, I'm fine with the cost. My dog got to come home. He is healthy and I'm thankful for that. Edit: Reading some peoples issues with this clinic and it seems like people were upset not at the clinic but that their fur baby had to stay at the clinic one or two nights and it got expensive. Overnight stays are pricy anywhere. And why does price matter when its your pet? This is what pet insurance is for as well. Also, they are extremely busy and sometimes forget to call. I was told I'd get a call in the evening about my dog. I didn't. So I called them and asked for an update. Within minutes I had an update on my dogs condition, potential complications, etc. Not that big of a deal. If something is wrong, they will call and tell you ASAP. You have ONE pet to worry about; they have EVERYONE'S pet to worry about. Chill.

Lusee Arthur

2 years ago

I highly recommend to visit this place if you love your fur babies! I took my Rocky to them and they quickly found out the issue by running in-house blood work and x-rays. He was diagnosed with Spleen Tumor, that had to be treated immediately. After finding that, the doctor and his team immediately arranged and performed the surgery and now my dog is on recovery path. Interestingly, my previous vet never offered me diagnostics to find out what was wrong with my pat. The prices were little higher than other places but their services are Top Notch.

George Kim

2 years ago

Best ever hospital in this area . The dr and tech was so helpful in diagnosis and now puppy is better . Went to three different hospital in area and all of them were joke . Thanks san dimas pet clinic staff

Cyndie Petersen

2 years ago

My regular vet is closed on Sundays and my 18 year old cat had a life threatening emergency and needed surgery. The local emergency vets were full to capacity. San Dimas Pet Clinic was able to see him right away as a walk in, and literally saved his life. Although the surgery was very expensive, it was in line with other vets, and most likely less than an emergency vert would have cost. The doctors and staff were caring and compassionate. I am grateful they were there when we needed them.

John Barlow

2 years ago

This place is wonderful. I was recommended to come here after my cat was having complications peeing. I went there on a Sunday and got some medication to help him. However, the blockage had gotten so bad that the medication had no effect. He spent all night trying to pee and on Monday morning, he acted like he was in a lot of pain. I knew he needed treatment but I didn't get paid until Thursday. I called the clinic and told them my situation. I told them that he needed help but I couldn't pay for it until Thursday, despite them usually taking payments up front, they made an exception for me and allowed me to bring him in that day, have him treated for 3 days, and pay them that Thursday when I got paid .I am SO thankful for this humanizing clinic and their understanding. I honestly do not know what I would have done if they hadn't worked with me. I would absolutely recommend this place.

Cris Fajardo

2 years ago

The staff at San Dimas Pet Clinic was very professional, knowledgeable and friendly. Luna came in as a same day appointment for an eye infection and was treated right away upon our arrival. The staff kept me updated in every step of her treatment and even took the time to show me how to properly administer her eye medicine. Luna was at ease, which is a good indication of how the staff treat the pets that come to their office. I highly recommend this clinic for your pet’s vet needs. Luna’s eye condition significantly improved within 24-48 hours of her treatment.

Thomas Weist

2 years ago

friendly and knowledgeable staff. however, i called regarding a cortisone shot and was told to come in, and charged up front on the phone. when i got there i was told cortisone is not available and was offered an alternative.

Caren Solis

2 years ago

Thank you to the entire staff at San Dimas Pet Clinic. I will be writing a review on Yelp as well. The staff was professional and very informative every single visit.

Patricia Miller

2 years ago

The doctor and staff were simply wonderful. They took care of my dog, Skye, right away which meant a lot to me. The doctor came out and talked to us -- great personal touch and excellent customer service. Thank you!

Wesley Russell

2 years ago

Dr. Damon and the staff treated us like family and made us feel like they had our back. Our dog is apart of our family and we really want the best for her, so it was amazing to see how gently they handled and cared for her. Highly recommended!!

JC Bentley

2 years ago

Dr Daman & Dr Dhillon are the best. They actually care & make your pet their priority. Despite having a lot of customers, they will make you feel that you are the only one! I wouldn't take my pets anywhere else!

Vanessa Oseguera

2 years ago

!!!!!PLEASE READ!!!!! I hardly ever write negative reviews but I needed to share my experience. Three months ago we sadly had to put our beloved 12 year old kitty cat down due to kidney disease. As much as it hurt. This was our only option. We decided on getting her paw print impression so we can have something physically to have her spirt in our home. We were told we would receive the impression a few weeks later. Fast forward two months later we never received ANYTHING. We went to the clinic to figure out was the issue was, only to find that the impression had been lost. The staff was beyond unprofessional & unsympathetic. They simply said it had “been lost”. We never received an update prior. If we wouldn’t have walked in the clinic they most likely wouldn’t have even notified us that our baby’s print had been lost. As a pet owner of three cats this hurt us more than anything. I don’t understand how these people that work with animals can be SO CARELESS! Quick to take our money! But don’t even care to do their job correctly! As loving pet owners we are so so heart broken over this. AVOID THIS CLINIC!!!!!!

Mike Salcido

2 years ago

Had a appointment at 3pm. Was told it would take 20 minutes for some blood work. I asked a question at 4:42pm and I was told by daisy at the front desk that “they will get to you when they get to you”. This is my first dog ever and I treat him like my son. To be told that just sucked. Won’t be coming back.

Kevin Roldan

2 years ago

DO NOT BRING YOUR PET HERE!!! One day, my dog was completely lethargic and had refused to eat and drink. As a concerned dog parent, I took her to the Clinic to have her examined After the doctor has examined her, they suspected a viral infection in her stomach (which was correct) and they needed to run tests, give her IV fluids, and keep her overnight. Once the doctor finished explaining, the Vet Tech came in with the bill and it mentioned a TWO NIGHT STAY. I asked her to double check because the doctor said only an overnight stay. She checked and said they're going to charge me for TWO nights and if it ends up being ONE night, they'll remove the extra charge. At this point, I was already skeptical, but with how terrible my dog was feeling, I had no choice but to agree and sign off. Before leaving, I asked when should I be expecting an update and they told me that it would be later in the morning. I was restless all night and by the morning, I still had not received an update. I figured they were busy and gave them a call. They told me they didn't have an update yet but they'll notify me around 3 or 4PM. By 4PM, still NO UPDATE. I was beginning to become upset. My dog had been in the clinic for 24 hours and no one gave me an update. I waited until around 5:30PM/6PM and just showed up to the office to ask for an update so they could not avoid me. After waiting, I was able to speak to Dr. Dhillon and he explained that she would have to stay ANOTHER NIGHT! I was furious because no one had updated me at all and I had to show up in-person to demand one. Keep in mind, they were nearing closing time, so when exactly were they planning on giving me an update?!?!? Were they just gonna close and force her to stay another night?!?!? I let my frustrations out on Dr. Dhillon and the staff and at that point, I DID NOT think they were doing what was best for my little one. Dr. Dhillon pulled the "I had been in surgery all day" card, but that is no excuse as to why I could not have been updated in my dog's health. I considered just taking her home that night and Dr. Dhillon's response was, "yes, you can take her home. You already paid for it anyway". As someone who is in the medical field and dealt with patients firsthand, this was disheartening and infuriating to hear coming from the doctor. His statements came off as if his motives were about the money (which totaled to around $3.5K). I was COMPLETELY FURIOUS, but had no choice because I knew my dog would not recover properly unless she staged another night, so I had no choice. *Keep in mind, there is no staff overnight to watch any of the pets staying there. They explain that they have cameras and that one of the staff lives 20 MINUTES away should anything go wrong. Smh.* At that point, the office already knew how upset I was, so after leaving that night, I was getting constant updates from them on my dog for the next 12-18 hours. It was just a shame I had to reach that point with them just to get proper updates. I had been in the medical field all my life and have never seen service/patient care that bad. I was able to take my dog back home the next day and she was back to being herself, thank god, but I would NEVER take her back here again and would NEVER recommend this place to anyone.

Tricia Aldas

3 years ago

Do not go to this place. I took my healthy dog whose only symptom was a little smell in her urine. He barely looked at her because he was too busy. Never came out to talk with me. I seriously do not know what he looks like. And wanted to do every test he could think of for almost $600. It was not a good experience!!!!!

Lena Prodan

3 years ago

Thank you Dr. Kanwarbir Dhillon, Valerie and San Dimas Pet Clinic for helping my kitty, Cho Cho. Cannot even begin to tell you the anxiety I was experiencing and the suffering my kitty was undergoing due to his chronic asthma and pneumonia. Cho Cho could not breathe, and I knew it was just a matter days or hours until I would lose him. I called Emergency Clinics and Internists from the Inland Empire, Orange County and LA County and could not get an appointment. The Vet Clinic that I had frequented for 15 years did not have the doctors onboard that had the knowledge and/or expertise to help him, or they simply did not care. God willing, I called San Dimas Pet Clinic late in the day and spoke with Valerie who cleared an urgent appointment with Dr. Dhillon who agreed to see Cho Cho and treat him immediately after I placed the call. Dr. Dhillon is extremely knowledgeable of medicine and science. After reviewing x-rays and blood work, Dr. Dhillon came up with a treatment plan that would ultimately give Cho Cho back the ability to breathe … a critical life function. Dr. Dhillon took quick and swift action and did not need to consult with other doctors to come up with a treatment plan that would ultimately lead to Cho Cho’s recovery. His knowledge and experience with medicine, science and treating animals is extraordinary, and his work ethic is amazing. Clearly, Dr. Dhillon’s background is extensive and given the pet owner’s approval to proceed with the recommended treatment plan; Dr. Dhillon is extremely capable of performing magic. Thank you, Dr. Dhillon, your expertise stemming from your knowledge and experience has given Cho Cho the ability to breathe again. Stop looking for a Veterinarian; just take your pet to San Dimas Pet Clinic.

Dalsy Chavez

3 years ago

Great service and a wonderful and delightful staff .Our puppy jumped and broke all the fingers on his little paw, they took him in as soon as I got there ... something my vet at the time could not do. They explained everything to me and told me what my options would be and continued to splint and care for him the following 8 wks. I think that price wise they are very fair and do not over chatge. I am grateful to have come accross such a great place for my pups.

william Thompson

3 years ago

This place is great and i trust them for my dogs .I am bringing all. my pets here from 2 years .Very polite and always take walking ,very informative and professional

April Delgado

3 years ago

Unfortunately 460.00 DOWN THE DRAIN. Money is not the issue when it comes to my dog, however a proper diagnosis is what a pet owner needs. Prescribing me unneeded medication when I clearly stated none of the symptoms that this medication …

Pamela Gibbs

3 years ago

Both Vets are extremely kind and informative. They take as much time as needed to explain the problem and what is needed for your pet. I can't recommend them enough.

Ms. C. Clay (DonnieDPC)

3 years ago

My dog fell when trying to jump and I decided to take him in. Samatha the pet tech and Dr. Pop, Vet who looked after Frosty, were just wonderful. After letting the Vet tech know Frosty’s health history, not only did they treat Frosty’s injury, but he was so thoughtful a d thorough. Both Samantha and Dr. Pop. Were awesome. I appreciated what they did for Frosty and the love and care they show to the animal’s

Joe Miranda

3 years ago

These people must be the most unprofessional personal that I have ever encountered. I asked the receptionist a question and she had the most confrontational attitude. I set an appointment and they didn't see my puppy until an hour later. DO NOT AND I REPEAT DO NOT BRING YOUR PETS HERE.

Jacqueline Duarte

3 years ago

Saved my cats life not money hungry at all and compassionate. Anybody else got anything and to say there tripping . I live all the way in Ontario seen all the vets out here and would rather drive and see these kind people who actually know what there doing don’t beat around the bush ands actually give a f**k

Hailey Clark

3 years ago

This is the only place we will take our cats! They always take such good care of them and make sure they are thorough. We first went to them about a year ago and they saved our cats life. He had gotten fixed and the place we went BUTCHERED him. He opened the sutures since they said he didn’t need a cone and was bleeding so badly. The vet here fixed him and made sure to double check him. Another time, when our cat got sick they kept him overnight and took great care of him, even calling us to give us updates while they cared for him. They have reasonable prices compared to local places and their staff is always amazing and helpful. If you want the best care, come here!

Elizabeth Preciado-Meza

3 years ago

Amazing service...took our little dog Blue who was attacked by a coyote and received the best treatment ever! We took him as soon as it happens and they took him in as as son as we got there and started working on him. The doctors called me and communicated with me everything that was going on. From the Doctor to the front desk assistants were amazing. Definitely taking my pets for all their needs here. Thank you for saving our little boy Blue’s life. Forever grateful????

Danny Helou

3 years ago

Doctor Dhillon in this office is an absolute crook! My dog had eaten a bunch of bread pudding (which was filled with chocolate and grapes), so in panic I took her straight to the vet. This was the only vet open at the time because it was a Sunday. Doctor Dhillon tried to charge me $1,500 with about $1,000 of services that were completely unnecessary. He wanted to keep my dog there over night, and charge me $40 each for about 4 different vitamins that anyone can just buy in little tablets for a couple of dollars. After telling him to remove everything from the bill that had either not been done yet or is not absolutely necessary, he came back with a bill that was still $800! I told him that I am not paying that much money as I am a student and can not afford it. Eventually I talked him down to about $550 which was the lowest he was willing to go, but still way higher than any other vet would. He was clearly trying to take advantage of a young, new dog owner in a tough situation with no other vets to go to. I don't recommend this vet to anybody.

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San Dimas Pet Clinic, California, San Dimas

975 Arrow Hwy

Business Hours

Monday

9 AM - 7 PM

Tuesday

9 AM - 7 PM

Wednesday

9 AM - 7 PM

Thursday

9 AM - 7 PM

Friday

9 AM - 7 PM

Saturday

10 AM - 10 PM

Sunday

10 AM - 10 PM

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