San Bruno Pet Hospital San Bruno, California

We have had loving vet care here for more than a decade. Worth the drive down from SF.

Unnecessary upcharging and add-on services. Brought my dog as a new patient, saw a doctor in October who gave a physical exam and suggested we give our dog a flu vaccine. Made a appointment in December to get the flu shot but they insisted on performing another physical (and charging for it) before giving the vaccine. Watch out for the sneaky extras they add in here!

The staff really care and and helped my family through many fur babies, good times and bad. I recommend them to everyone that asks.

they made the problem worst. I will not visit again

I was going to another pet hospital for the longest time and decided to give San Bruno Pet Hospital a try. I'm really glad I did because I had a great experience with Dr. Gonzalez. She was patient and took a consultative approach to my cat's concern, which I really appreciated. From day of scheduling appointment, phone interactions I've had with front desk, to the day of check in, my whole experience was very positive. I'll be glad to return for a continued personalized service. Thank you!

My husband and our son went to this hospital for our cat appointment, Manager Pearl and an other girl was in the reception, first thing they said was our children couldn't come inside, he should wait in the car. I get it, we still have a pandemic, but how we gonna leave a 5 years inside the car by himself? Now they are saying what they asked was for both stay in the car and they gonna go and get our cat outside. Also this other girl who I had the unpleasant to talk hang up the phone while I was talking. What kind of professionalism is that? Do not even see the vet, but for sure it's not worth take our pet at this hospital.

All their vets are great and they really care about their furry patients.

Great staff. You can tell that everyone actually cares about your pet. My pup gets excited when I tell her we are going to the vet.

Cannot rate they are not taking new customers

Super caring, educated, friendly staff. Excellent experience. Im coming back to edit this several months later; we had to put my best friend to sleep after SB pet hospital took the absolute best care of him. I couldnt imagine having to go thru that anywhere else, Dr. Lee and her team are literal angels that gave my baby so much love and time and energy and dignity at the end of his life. Im eternally greatful to this team of professionals for their work with not only my Cat/soulmate but also with me. they preform lil miracles all the time to no notice in that place and i think its beautiful.

Best vet pet in the area!

Dr Eric is very responsible and nice! I had to switch since I moved to another city and they wrote me a very detailed email about Andy’s medical records so I can share with the new vet. Highly recommended!!!

This place is way too expensive and when we were ten minutes late to the appointment they made us reschedule for the following week even though we said we were on our way and that we really needed our puppy to have her final shots that day. Ten minutes!! Our other appointments we had been early and had to wait for them! They have technicians doing the shots as well - not the Vet. We switched our dogs care to Banfield which my other dog is on. They have a puppy plan and you save way more money as well as a grooming salon all right on site. Open all different hours which is quite convenient. They may not be as personable but I don’t go to the Vet to get my social needs met.

$$$ BUT easy. I have been taking my bulldog here for over a year for minor injuries and some other dietary concerns, and have had pleasant experiences all the way from booking to check out. Heads up, they book up super fast these days. When my dog had an eye injury, we had to wait 2 weeks or call daily to see if they have any cancellations. Luckily, cancellations do happen so we got an appointment 4 days into calling every morning at 8AM. If it’s an emergency, they will give you info for 24-hour emergency vet services nearby. Like another review said, they’re a bit pricey but they’re at a premium location so I’m guessing it can’t be a cheap operation. For nail trim/grooming, I recommend Petco across the street. Call in advance — $10/$15 + tip.

Took my newly adopted 3 month old kitten for a checkup after picking her up from the Burlingame ASPCA. They have a good covid19 check in policy at the hospital when we stopped by for our appointment, and it made us feel that appropriate safety measures were being taken. Vet was knowledgeable and recommended leukemia vaccination and flea medication. They are quite busy and were willing to take the time to review all the exam results and information. Excellent service.

Make sure if they ask for xrays, that the results are provided in a timely manner.

They will do what ever it takes to treat your pets. Left my original vet to come here and I am so glad I did. My pets are being treated and taken cared of with no judgment

They are over priced! Took my two dogs in for a simple nail trim and they charged 42.16 for each! One is a large dog that I used to pay 15-20 my other dog is a small Yorkie mix of 5 Lbs. if you want to be taken for a ride this is the place. They are nice but, very very expensive!!! After 20+ years I’m am going elsewhere. There prices have been climaxing for the past 5 years!

We have been going here since 1984 with all our furry kids starting with Siryon, then Taiko and in his senior years we found him his beautiful wife Peekaboo. Then we saved Maxx who is our furry little cotton ball, and shortly after Peekaboo passed on we adopted his pesky little sister Coco so he would have a buddy. We are very happy with all the staff members who take such good care of our babies and us pet parents when we have to face tough decisions. Our doggies well being is important to everyone there from the receptionists, to the vet technicians, all the doctors and the kennel staff. Dr. Ivie left the hospital in great hands.

It was our first puppy visit was great

There are so many good things to say about San Bruno Pet Hospital. From the veterinarians to the staff, the bottom line is that they will do what is best for your pet. They are compassionate and professional. Last year I went through a difficult time when one of pets was diagnosed with kidney disease which is incurable. Rather than put her down I opted to give her IV fluids daily, something I have no experience with. Both Dr. Barchas and the staff showed me to do this. When it came time to put Marcie down I was treated with dignity and respect. Throughout these challenging times San Bruno Pet Hospital is open for business while at the same time stringently following COVID-19 guidelines. Another plus is that they are open Saturdays. I would not hesitate to recommend San Bruno Hospital.

I don't understand how this place has an average of 4+ stars. Quick version: It is more expensive than other vets in the area, the vet we worked with was unprofessional, and their number one goal appears to squeeze as much money as possible out of customers. Longer version: We got our first ever dog (a Goldendoodle) and decided to try this place because of the good reviews and convenient location. We had two exams with Sue Lee and in both visits she mentioned an article about how the first person to breed a "doodle" now regrets that he did. The vets should be trying to create a good rapport with your customers, not trying to make them feel bad about the dog they have, especially with their high prices. They charge you some kind of "exam" fee even if your pet only needs to get a vaccine which is an unnecessary $50+ on top of paying for the vaccine. We asked for an estimate for getting our dog neutered and the quote was over $1,000. You can get it done for around $150 from SPCA/ARF. Our current vet's quote was $297. The first medication we needed, we bought directly from them. But after we left, we looked up prices on Chewy.com and the prices on Chewy were sizably lower. When we needed medication the second time, I stated that I'd like to order through Chewy and have the prescription sent to them. They tried to talk us out of using Chewy multiple times and tried to convince us to order through VetSource, which requires a membership to purchase from. Lastly, we needed a series of stool samples completed. One to determine the cause and a second one later to make sure the issue was taken care of. When we dropped off the first one, we paid for it. When the second one was dropped off, we were told that we had already paid so no payment was given. After returning home, they called and said it was a mistake and we needed to pay for each sample separately. Instead of being able to pay over the phone or bring it in the next day, they told us we had to come back that day to pay. Overall, we felt that the clinic was knowledgeable (as is our current clinic), but way overpriced and had somewhat poor personal skills.

Wonderful, caring, and knowledgeable staff. They helped us greatly not only with the health of our cats, but also through acute sickness and death of one.

Max g had his vet appointment we had a park in the parking lot then they came and got the cat cuz we're not allowed to go into the building right now they did a really nice job with my cat Max

Dr. Barchas and the entire team took excellent care of my fur baby when visiting after an unfortunate attack and bite incident. This place accommodated us instead of our primary vet, and went above an beyond to investigate the extent of our dog’s injury. With proper care and follow-up this facility has shown it truly cares about the special furry members of our families.

So much care and concern for your family pet.

We came directly after landing in the US with our mixed Border Collie x Canaan dog in the midst of the shelter in place chaos. We needed overnight boarding (our airbnb did not allow dogs) and they have closed theirs. We found a working boarding that required us to give her additional vaccinations. They took our dog in and gave her the required vaccinations, Dr. Barchas was kind and came out to explain the situation and her state after examination. They helped us book future visits for continuous support in her health.

The staff were effienct, polite, and had a good covid-precaution operation.

Great place to take your pet! They are great listeners, kind staff, and reasonable prices. I can’t think of a better place to take my sweet Nala.

I find the staff friendly, professional, and reasonably priced their services.