367 reviews
All reviews (367)
Yelp (71)
Google (296)
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jojo g (Jojo)
2 years ago
Smiles all around...you jus don't see that anymore. Thank you Pet Smart employees
Albert Reynold Ruiz
2 years ago
People who worked there (Salinas CA branch) helped me with my online orders . Very knowledgable friendly corteous and was helpful when i went to pick up my online orders
Kaleb Singleton
2 years ago
Large selection of pet food
Marcy Castro
2 years ago
Aside from being a bit expensive, I love PetSmart
Lindie Mallory
2 years ago
They have such good deals for my Great Dane n Pit
Omar T
2 years ago
I find everything I need for my pets.
Aura Ella Rabino
2 years ago
Quick & friendly customer service.
Krystle De La Cruz
3 years ago
The go to for our pets????????????
L. Villagomez
3 years ago
They price match their website prices but have all items in cart and ready to go before entering store because wifi inside store is horrible!
Laura Anderson
3 years ago
Best place for my pet 's needs.
Tom Eastin
3 years ago
Clean place animals look healthy but customer service was not there.
Kimberly Borba
3 years ago
Always has what we need for our dogs
Mary Ellen Griffey
3 years ago
Great service always find what i need
Tra Brooks
3 years ago
I called a month ago to get my small dog a nail grind. The girl said we're only taking appointments for nail grind. Then I call to make an appointment & another girl says we're only taking walk-ins. I walk-in on Saturday @ 3:55 pm & ask for a nail grind for my small dog (they weren't busy) & the girl says we're almost ready to close (so nail grind for my dog). When you call for salon hours it says for this store 7:00 am - 7:00 pm. Very poor customer service.
Cesar Rodriguez
3 years ago
Store is clean n service is good.
mike danielsen
3 years ago
Nice pet store. Clean and well stocked. Employees are helpful and polite. Large selection of pet foods and accoutrement.
Kevin Poole
3 years ago
Large, clean and quiet rooms.
Charles Ledezma (Chaz1134)
3 years ago
Adopted a kitten. Everything was made so easy and only took about 30 to 45 min to get everything as well. Great place! 5 stars!
Sulema Benavides
3 years ago
I took my 7month old German Shepard to get groomed and let me tell you Tiffany did an amazing job!! She looked so fluffy, soft and fresh!! Her claws looked amazing!! I'm so happy that she was happy when I picked her up. And glad they kept her safe while she was away from me❤ totally worth the $$ I will be bringing Rosie here again! Thank you ladies!! Your work is valued and amazing.
Craig Schnagl
3 years ago
Unfortunately there were a lot of dead fish in the tanks. Some where there long enough to make the water cloudy with decaying fish. I saw a fair number of employees moving around the store, but when I got in line it was stretching back to the training area with 11 people in it. One checkout lane open. This store used to be well maintained, but today I was not impressed.
Elizabeth Castillo
3 years ago
For the most part Pet Smart always has what I'm looking to buy my pets. The only downside is that most of the time they have 1 register open. If the line gets long enough they will eventually open another register. Their curbside service is fast.
Jessica G Castro
3 years ago
Great customer service every time we go to the store! All the associates are nice and Betsy always goes above and beyond to help me find correct treats/toys for my pet.
Jessica Garcia
3 years ago
I love this store!! It’s always so clean and the people are friendly!!
Leslie Robison
3 years ago
Could do with friendlier front-end, pick-up order employees.
Jesse Musones
3 years ago
Always good sales for the selection. Sometimes the line can be long with 1 cashier.
Donna Garcia
3 years ago
Need to have more clothes for our pets
Francine F
3 years ago
Salinas petsmart is one of three stores I shop at for my animals. This store has the largest selection of food and toys. Prices are average to expensive which I place on the seller not the store. It's pretty crazy that the sellers make the food bag twice as big as the product inside. Just like a bag of chips it doesn't even fill half the bag sometimes. This store has a variety of items to take care of your pets when they are sick, they often have new things in stock that I would have to order online to get. It's always clean and the people working are friendly. There is a kitten who I am trying to find a home for so I took these pictures to share with them as first time cat owners.
Fred H. McCree
3 years ago
Best customer service we experience with excellent meals!!
John Holaday
3 years ago
10 people in line 1 checker and manager closes his door.. WOW poor customer service
Yolanda Pinon
3 years ago
You employee very professional and helpfull yee
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Business Hours
Monday
9 AM - 9 PM
Tuesday
9 AM - 9 PM
Wednesday
9 AM - 9 PM
Thursday
9 AM - 9 PM
Friday
9 AM - 9 PM
Saturday
9 AM - 9 PM
Sunday
10 AM - 7 PM
Popular Hours
Monday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Is this your business?